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CommScope iTracs vs Device42 comparison

 

Categories and Ranking

CommScope iTracs
Ranking in Data Center Infrastructure Management
9th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Device42
Ranking in Data Center Infrastructure Management
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
IT Asset Management (6th), Configuration Management Databases (2nd), IP Address Management (IPAM) Tools (3rd)
 

Mindshare comparison

As of November 2024, in the Data Center Infrastructure Management category, the mindshare of CommScope iTracs is 9.1%, up from 5.8% compared to the previous year. The mindshare of Device42 is 6.4%, up from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Center Infrastructure Management
 

Featured Reviews

it_user430281 - PeerSpot reviewer
DC's are managed on a technical level, not a management level.
The flexibility in this tool is amazing and this is the most valuable DC's are managed on a technical level, not a management level. To create a simple build module for simple users. 1 year No No No Customer Service: 10 out of 10 Technical Support: 10 out of 10 No Straightforward Vendor…
Krishna Gopal Singh - PeerSpot reviewer
Good reporting and discovery capabilities, and helpful for understanding device dependencies and asset management
Its price needs to be improved. It is more expensive than some of the other tools out there. Their support is good, but their knowledge base should be better. There should be a common area where we can search and find solutions for our queries or issues. We don't always need to raise a ticket with the Device42 support team. Currently, if you want to ping devices, you need to log into Appliance Manager. This feature should be available on the Device42 side. You should be able to use the ping utility without logging into Appliance Manager. The features that are there in Appliance Manager should also be available on the main Device42 server so that you have more control on one screen. You don't need to switch to another portal, but it is not something critical.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
13%
Retailer
10%
Legal Firm
8%
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Device42?
Based on the use case for Device42, I found the solution a bit expensive. However, when you look at the support and the industry standards, Device42 was on par with the industry. Device42 is a litt...
What needs improvement with Device42?
The product must provide AI features. It would be very useful if I could create datasets or queries from an AI interface.
 

Comparisons

 

Overview

 

Sample Customers

Fenwick & West LLP
Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.