ConnectWise SIEM vs Cybereason Managed Detection & Response comparison

ConnectWise and Cybereason are both solutions in the Managed Detection and Response (MDR) category. ConnectWise is ranked #19 with an average rating of 10.0, while Cybereason is ranked #25 with an average rating of 8.0. ConnectWise holds a 0.9% mindshare in MDR, compared to Cybereason’s 0.3% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 100% of Cybereason users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise SIEM and Cybereason Managed Detection & Response based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR).

To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: November 2024).

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

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Helped 816,406 peers since 2012

Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of November 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of ConnectWise SIEM is 0.9%, down from 1.1% compared to the previous year. The mindshare of Cybereason Managed Detection & Response is 0.3%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Giulio Valeri

Owner at SOFTWARE SOLUTIONS SRL

Efficiently monitoring and detecting suspicious activities

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.

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Ivan Burke

Head of Research Development and Innovation at CSIR

A scalable tool with an easy initial setup phase useful to deal with incident response

My company's issue with the solution stems from the fact that for every client, we have to spin up a new Cybereason instance, so there is not a single Cybereason instance where you can manage all your clients. For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL. My company has to invest in enrolling people again and add all your new IOCs back into each instance. There is no centralized way to manage multiple instances of Cybereason, which is probably the biggest issue that wouldn't allow onboarding someone new, causing a lot of effort in the initial setup, maybe through a whole different web interface at times.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The case interface is Binary Defense MDR's most valuable feature."

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

More Binary Defense MDR pros

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"We have found the solution has great functionality and it is easy to use."

"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."

Cons

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"I would like to get more reports from Binary Defense about what they're blocking."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"I would like to see more frequent check-ins with our security status."

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

More Binary Defense MDR cons

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."

Pricing and Cost Advice

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"It has been good. We have saved money, and we have a better product."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

More Binary Defense MDR pricing and cost advice

"The solution is expensive."

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."

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816,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

16%

Non Profit

10%

Wholesaler/Distributor

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

10%

Government

10%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...

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What needs improvement with Binary Defense MDR?

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...

See all answers

What do you like most about ConnectWise Fortify?

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customer...

See all answers

What is your experience regarding pricing and costs for ConnectWise Fortify?

The pricing is good. I would say it's at a reasonable price point.

See all answers

What needs improvement with ConnectWise Fortify?

Currently, the virtual process is working fine, as it is able to detect Webex when intentional messages are sent. How...

See all answers

What do you like most about Cybereason Managed Detection & Response?

The most valuable feature of the solution is endpoint management...The solution's support team is quite good at givin...

See all answers

What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?

I had compared the pricing of Cybereason Managed Detection & Response with the other products we deal with in our...

See all answers

What needs improvement with Cybereason Managed Detection & Response?

My company's issue with the solution stems from the fact that for every client, we have to spin up a new Cybereason i...

See all answers

Comparisons

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SentinelOne Singularity Complete vs Binary Defense MDR

Compared 22% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 16% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

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Huntress vs ConnectWise SIEM

Compared 40% of the time

Wazuh vs ConnectWise SIEM

Compared 31% of the time

CrowdStrike Falcon Complete MDR vs ConnectWise SIEM

Compared 29% of the time

More ConnectWise SIEM Competitors

No data available

Product Reports

Buyer's Guide

Binary Defense MDR

November 2024

Download Binary Defense MDR product report

Buyer's Guide

Security Information and Event Management (SIEM)

November 2024

Download ConnectWise SIEM product report

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

Cybereason Managed Detection & Response report

Download Cybereason Managed Detection & Response product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

Cybereason MDR

Learn More

Binary Defense

ConnectWise

Cybereason

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

Cybereason is the leader in endpoint protection, offering endpoint detection and response, next-generation antivirus, managed monitoring and IR services.

Founded by elite intelligence professionals born and bred in offense-first hunting, Cybereason gives enterprises the upper hand over cyber adversaries.

The Cybereason platform is powered by a custom-built in-memory graph, the only truly automated hunting engine anywhere. It detects behavioral patterns across every endpoint and surfaces malicious operations in an exceptionally user-friendly interface.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Techvera, Syrex, Clark Integrated Technologies

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

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Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR). Updated: November 2024.

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