We performed a comparison between ConnectWise SIEM and Cybereason Managed Detection & Response based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The case interface is Binary Defense MDR's most valuable feature."
"Binary Defense has a human service department that provides live monitoring for our systems."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"We have found the solution has great functionality and it is easy to use."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I would like to get more reports from Binary Defense about what they're blocking."
"The current reporting system could benefit from improvement."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"I would like to see more frequent check-ins with our security status."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
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ConnectWise SIEM is ranked 17th in Managed Detection and Response (MDR) with 2 reviews while Cybereason Managed Detection & Response is ranked 23rd in Managed Detection and Response (MDR) with 1 review. ConnectWise SIEM is rated 10.0, while Cybereason Managed Detection & Response is rated 8.0. The top reviewer of ConnectWise SIEM writes "Efficiently monitoring and detecting suspicious activities". On the other hand, the top reviewer of Cybereason Managed Detection & Response writes " A scalable tool with an easy initial setup phase useful to deal with incident response". ConnectWise SIEM is most compared with Huntress, SentinelOne Vigilance, CrowdStrike Falcon Complete, Wazuh and Sophos MDR, whereas Cybereason Managed Detection & Response is most compared with .
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