ConnectWise SIEM vs Red Canary comparison

ConnectWise and Red Canary are both solutions in the Managed Detection and Response (MDR) category. ConnectWise is ranked #19 with an average rating of 10.0, while Red Canary is ranked #11 with an average rating of 9.0. ConnectWise holds a 0.9% mindshare in MDR, compared to Red Canary’s 4.6% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 100% of Red Canary users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Red Canary and ConnectWise SIEM are both recognized for their robust offerings in cybersecurity. Red Canary stands out for quick threat detection and user-friendly operation, while ConnectWise SIEM is favored for in-depth analysis and customization options.

Features: Red Canary's features include exceptional threat detection, user-friendly operation, and effective threat management. ConnectWise SIEM offers comprehensive integration possibilities, detailed analytics, and superior customization options.

Room for Improvement: Red Canary users suggest enhancements in report customization, additional integrations, and more intuitive alert systems. ConnectWise SIEM users wish for improvements in initial setup complexity, a more intuitive alert system, and better user interface.

Ease of Deployment and Customer Service: Red Canary receives positive feedback for its straightforward deployment process and responsive customer support. ConnectWise SIEM is praised for its extensive support resources, though its setup is more complicated.

Pricing and ROI: Red Canary is perceived as cost-effective with a straightforward pricing model and high ROI through effective threat management. ConnectWise SIEM, while more expensive, justifies its cost with extensive features and long-term ROI benefits.

To learn more, read our detailed ConnectWise SIEM vs. Red Canary Report (Updated: November 2024).

Buyer's Guide

ConnectWise SIEM vs. Red Canary

November 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of December 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of ConnectWise SIEM is 0.9%, down from 1.0% compared to the previous year. The mindshare of Red Canary is 4.6%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Giulio Valeri

Owner at SOFTWARE SOLUTIONS SRL

Efficiently monitoring and detecting suspicious activities

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.

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Sagar Shekhar

Cyber Security Analyst at TIAA

An open-source tool that offers great automation capabilities

Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previous attacks and what was the outcome of a single attack, especially so that it becomes easy for the user to see the summary and analyze the whole thing. In general, the solution currently fails to provide a summary to its users.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

"The case interface is Binary Defense MDR's most valuable feature."

"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"Binary Defense has a human service department that provides live monitoring for our systems."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

More Binary Defense MDR pros

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"We have found the solution has great functionality and it is easy to use."

"The most valuable feature of the solution is its automation part."

"The solution works well for what we use it for and the support and protection are good."

"The valuable features of this solution are it integrates well with different EDR software, such CrowdStrike, and Carbon Black, and the information it provides is helpful."

"The near real-time review translates into near real-time action. So, in addition to alerting, Red Canary MDR has response playbooks built out."

Cons

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"The current reporting system could benefit from improvement."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

More Binary Defense MDR cons

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"In general, the solution currently fails to provide a summary to its users."

"The price could always be better."

"The most valuable feature of Red Canary MDR is the overall threat protection it provides."

"I would like there to be an on-premise version of this solution for our data centers because of the proliferation of online threats."

Pricing and Cost Advice

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"It has been good. We have saved money, and we have a better product."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

More Binary Defense MDR pricing and cost advice

"The solution is expensive."

"Red Canary MDR I use is an open-source tool."

"The solution could vary in price depending on how many endpoints a company has."

"I have not compared Red Canary to other solutions to know if the price is high or low. However, I have found the price of this solution fair and reasonable, it cost approximately $100 per year, per device. If they could provide the solution for $50 per year, per device, it would be better."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

17%

Non Profit

10%

Wholesaler/Distributor

Manufacturing Company

Educational Organization

20%

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...

See all answers

What do you like most about ConnectWise Fortify?

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customer...

See all answers

What is your experience regarding pricing and costs for ConnectWise Fortify?

The pricing is good. I would say it's at a reasonable price point.

See all answers

What needs improvement with ConnectWise Fortify?

Currently, the virtual process is working fine, as it is able to detect Webex when intentional messages are sent. How...

See all answers

What do you like most about Red Canary MDR?

The most valuable feature of the solution is its automation part.

See all answers

What is your experience regarding pricing and costs for Red Canary MDR?

Red Canary MDR I use is an open-source tool.

See all answers

What needs improvement with Red Canary MDR?

Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previ...

See all answers

Comparisons

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Compared 25% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 21% of the time

Darktrace vs Binary Defense MDR

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Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 18% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 16% of the time

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Huntress Managed EDR vs ConnectWise SIEM

Compared 44% of the time

Wazuh vs ConnectWise SIEM

Compared 29% of the time

CrowdStrike Falcon Complete MDR vs ConnectWise SIEM

Compared 27% of the time

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CrowdStrike Falcon Complete MDR vs Red Canary

Compared 27% of the time

Arctic Wolf Managed Detection and Response vs Red Canary

Compared 23% of the time

Expel vs Red Canary

Compared 11% of the time

Huntress Managed EDR vs Red Canary

Compared 6% of the time

BlueVoyant CORE vs Red Canary

Compared 5% of the time

More Red Canary Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

December 2024

Download Binary Defense MDR product report

Buyer's Guide

Security Information and Event Management (SIEM)

December 2024

Download ConnectWise SIEM product report

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

Download Red Canary product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

Red Canary Managed Detection and Response (MDR)

Learn More

Binary Defense

ConnectWise

Red Canary

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

Red Canary Managed Detection and Response (MDR) offers robust threat detection, rapid response capabilities, continuous security monitoring, and seamless integration with existing tools. Valued for its actionable reporting and proactive threat intelligence, it streamlines operations and enhances organizational efficiency and security.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Techvera, Syrex, Clark Integrated Technologies

DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes

Buyer's Guide

ConnectWise SIEM vs. Red Canary

November 2024

Free Report: ConnectWise SIEM vs. Red Canary

Find out what your peers are saying about ConnectWise SIEM vs. Red Canary and other solutions. Updated: November 2024.

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824,067 professionals have used our research since 2012.

See our ConnectWise SIEM vs. Red Canary report.

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