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Constructor’s AI-powered search and product discovery platform delivers unmatched KPI optimization and fast ROI for enterprise ecommerce brands — while giving customers a personalized, enjoyable shopping experience.
Deliver real-time, personalized customer experiences with Constructor's proprietary Native Commerce Core™️, transformers (the “t” in ChatGPT), LLMs, and AI/ML-driven predictive analytics. Understand if and where your current product discovery engine is falling down, and how much revenue you’re losing because of it. Reduce manual workload with deep learning that automatically reranks results based on user behavior. Combine art and science with easy-to-use merchandising controls and insights. Blend your product data and shopper Clickstream data to optimize for desired outcomes.
Inbenta's natural language processing technology and years of research and development have led to the creation of Inbenta Enterprise Search for Customer Support, an intelligent, AI-powered self-service solution that understands the meaning of customer questions in over 25 languages, providing the correct answer more than 80% of the time. The search solution scrapes existing knowledge bases, FAQs, and help content, making it easy to deploy within weeks. With a team of expert linguists assigned to each client to help them understand the root cause of queries and make suggestions on updates to FAQs, Inbenta's products help businesses improve their overall online customer experience. The result: improved customer satisfaction, reduced support costs and increased revenue.
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