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CTERA Enterprise File Services Platform vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
CTERA Enterprise File Services reduced costs and time, minimized manual storage, and eliminated SSD and alternative storage needs.
Sentiment score
7.6
Veeam Data Platform enhances efficiency and cost-effectiveness with reduced backup failures, faster recovery, and dependable disaster recovery.
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
 

Customer Service

Sentiment score
8.3
CTERA's platform provides responsive support, rated highly for proactive assistance and efficient issue resolution by knowledgeable agents.
Sentiment score
7.4
Veeam Data Platform's customer service is praised as responsive and professional, with effective support and valuable community resources.
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
High-priority issues are handled promptly.
I would rate their support a ten out of ten.
 

Scalability Issues

Sentiment score
8.3
CTERA's platform is scalable and easy to expand globally, though CPU and memory licensing constraints may pose challenges.
Sentiment score
7.5
Veeam Data Platform provides scalable, efficient, and adaptable solutions with ease of use and versatile integration, despite license cost concerns.
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
CTERA is a very scalable product, allowing us to grow.
It offers good scalability options, including vertical and outward scalability.
It involves acquiring additional licenses as needed.
In order to scale Veeam Data Platform, we have to pay a lot more money.
 

Stability Issues

Sentiment score
7.5
CTERA's platform faced initial bugs but improved over time, earning high stability ratings with reliable data access.
Sentiment score
7.9
Veeam Data Platform is stable and efficient, with issues mostly due to configuration errors, resolved by updates.
It has been pretty stable since then.
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
It is very stable and reliable.
There are no issues with stability in Veeam Data Platform.
 

Room For Improvement

The CTERA platform needs improvements in monitoring, updates, UI, logging, and performance, while users value current features and support.
Veeam Data Platform faces integration and support challenges, high costs, and complex setup, impacting functionality and user satisfaction.
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
It would help to have a global single-pane-of-glass view of all my CTERA devices.
One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node.
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
Reducing it by 20% would make it more accessible to a broader range of customers.
 

Setup Cost

CTERA offers cost-effective enterprise file services with flexible licensing, providing significant savings over EMC and Nasuni, especially in Israel.
Veeam Data Platform offers competitive pricing with predictable CPU socket-based licensing, though additional features can increase costs.
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure.
I find the pricing reasonable.
A reduction of 20% in the current cost would make the solution more attractive to clients.
From what I know, it is expensive to add modules, with a scale rating of eight out of ten.
 

Valuable Features

CTERA excels in scalability, flexibility, data management, and protection, making it ideal for hybrid cloud and remote work environments.
Veeam Data Platform is praised for ease of use, scalability, cloud integration, and effective backup and recovery solutions.
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance.
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in Cloud Backup
13th
Ranking in Disaster Recovery (DR) Software
9th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (3rd), NAS (9th), Cloud Migration (7th), Cloud Storage (10th), Cloud Storage Gateways (2nd), Content Collaboration Platforms (12th)
Veeam Data Platform
Ranking in Cloud Backup
1st
Ranking in Disaster Recovery (DR) Software
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
423
Ranking in other categories
Backup and Recovery (1st), Virtualization Management Tools (4th), Cloud Monitoring Software (11th)
 

Mindshare comparison

As of March 2025, in the Cloud Backup category, the mindshare of CTERA Enterprise File Services Platform is 0.4%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Platform is 14.9%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
Edward Hore - PeerSpot reviewer
Reliable with good support but needs a better navigation menu
We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…
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Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
842,388 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
70%
Financial Services Firm
5%
Educational Organization
3%
University
3%
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

No data available
Veeam Backup & Replication, Veeam ONE
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. Veeam Data Platform and other solutions. Updated: February 2025.
842,388 professionals have used our research since 2012.