Our administrator found the solution easy to use, but once that administrator left, it felt very overwhelming to the individual who took it over. It could be more of a knowledge transfer situation that didn't happen, but we didn't know if it was easy to use. Precisely Assure QuickEDD is deployed on the cloud in our organization. The implementation of QLED helped us with our recovery time objective and was a seamless transition. In order to utilize the product to its fullest potential, users should be knowledgeable of what it offers. They should also form a relationship with the person who is their representative. Overall, I rate the solution an eight or nine out of ten.
