Dell Storage Resource Manager (SRM) vs NetApp OnCommand Insight comparison

"It has many features and capabilities such as local protection and global protection."

"It's all about ease of use and reliability."

"It is easy to control the storage."

"The partitions function well for backup storage."

"It has helped us optimize our storage."

"It gives us the ability to look at our storage and figure out what we are doing with it. Without it, we are sort of blind."

"It's stable and gives good feedback on performance."

"OnCommand Insight's most valuable feature is the ability to see figure applications."

"I am very happy with the stability. When your customers don't notice anything wrong, that's the biggest win for a product."

"Performance monitoring of hundreds of switches and being able to see results in one dashboard."

"We haven't gone to the extent where we are using the anomaly detection, but from a reporting perspective and single-pane-of-glass perspective, to look at our heterogeneous infrastructure, it is doing a great job."

"What I found most valuable in NetApp OnCommand Insight is that it gives me a complete view of the environment, particularly an end-to-end view. I can locate my searches and view my storage devices. I can also find my recent servers and other host devices. I can then map all those into a single view, so that I can learn about the performance of my devices, or if there's a bottleneck at a particular place. I like that I can view all those information in NetApp OnCommand Insight. I like that very much. I also like that NetApp OnCommand Insight has a very good interface that allows you to create and customize reports, and it also offers a bundle of reports as well."

"Technical support is inadequate."

"When it was deployed, it was challenging to manage."

"Technical support needs improvement, as well as the engineering resources, who do the upgrades."

"The support needs to be improved because I have found that even simple issues take a long time to be solved."

"OnCommand Insight lacks AI to protect against ransomware and identify users accessing things abnormally."

"From 7-Mode to C mode a migration happened and many features, like FTP and SFTP, were dropped. We have been using it, but there needs to be better communication when features are dropped because there are end users using it who might find it a shock: "Oh, why was that dropped?""

"NetApp OnCommand Insight is a pretty good tool, and the only concern I have with it is the price. Its price is quite high and could be improved because the licensing feature of this particular tool is on a per GB basis instead of the price being for the complete tool itself. The more you discover, the more you need to pay, and this makes NetApp OnCommand Insight more costly when compared to other tools which are available in the market."

"It's the interop matrix. And if there was a chance to orchestrate on a heterogeneous structure using OCI, that would be a great start; or at least a plugin to each one of them, that would be a great start too."

"A little bit more from technical support would give us a little bit more insight."

"Enhance SNMP monitoring in order to broaden the number of storages that can be discovered."

"I would like them to develop voice commands so that I can say to the product, "Create a volume.""

"You can build those out, but initially when you bring up the dashboard, that was one thing they couldn't take away. They couldn't change that. It just looks kind of kludgy. I'd like it to look a lot more clean when I first login."

"There are no licensing costs for this product."

"The solution is mid-priced."

"The company has saved money by narrowing down issues faster using servers and performance."

"Pricing for NetApp OnCommand Insight could be cheaper. On a scale of one to five, I would rate its price a four."

"We like that it is one license and everything is bundled in together."

"Pricing by terabytes, not the end of the world, and that's okay. Stop if I want this, I have to buy that. Just release it as a single product."

"We just made a major investment back in May of this year, so we'll have it for another four and a half or five years easily. Thus, we have a five year bumper to bumper agreement."

"The cost: It is expensive as a solution. You need to be an expert to get anything out of it and we don't have that kind of expertise."

"For me, it is always too much. Licensing is on TBs, and I think, nowadays that is outmoded."