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Device42 vs Lenovo XClarity Administrator comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Device42
Ranking in Data Center Infrastructure Management
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
IT Asset Management (6th), Configuration Management Databases (2nd), IP Address Management (IPAM) Tools (3rd)
Lenovo XClarity Administrator
Ranking in Data Center Infrastructure Management
2nd
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Data Center Infrastructure Management category, the mindshare of Device42 is 6.4%, up from 6.3% compared to the previous year. The mindshare of Lenovo XClarity Administrator is 15.0%, up from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Center Infrastructure Management
 

Featured Reviews

Krishna Gopal Singh - PeerSpot reviewer
Good reporting and discovery capabilities, and helpful for understanding device dependencies and asset management
Its price needs to be improved. It is more expensive than some of the other tools out there. Their support is good, but their knowledge base should be better. There should be a common area where we can search and find solutions for our queries or issues. We don't always need to raise a ticket with the Device42 support team. Currently, if you want to ping devices, you need to log into Appliance Manager. This feature should be available on the Device42 side. You should be able to use the ping utility without logging into Appliance Manager. The features that are there in Appliance Manager should also be available on the main Device42 server so that you have more control on one screen. You don't need to switch to another portal, but it is not something critical.
Gerges Ghaly - PeerSpot reviewer
Report and remote desktop features come in handy; price could be lower
When it comes to improving XClarity, I'd like to be able to log in and have it all centralized instead of logging into a specified server and IP. I want to be able to log in and see all servers. I'd also like to improve the pricing as some of the features are quite expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is agentless."
"It has agentless discovery; you don't need to put agents on your servers. You can open one or two ports to discover all your infrastructure."
"The way the solution’s automatic IT asset discovery and inventory functionality works is you set up a discovery job, then you can schedule it to run. I schedule all of the runs daily at different times so nothing is interfering with anything else. It's nice to know that you can set up the scan, schedule it, and sit back. You can check them every day and make sure everything ran, making sure nothing had errors, then you're good to go. Anything new is going to automatically be discovered, which is nice. It takes some of the stress off because you don't have to know, "If this team opened new servers, we need make sure now it will automatically pick them up." It is one less thing to worry about. It gathers a lot of data points."
"They've also just created some new interactive dashboards. CEOs can see and interact with the data rather than scrolling through endless Excel worksheets to find what they need."
"Previously, our company had a lot of issues keeping track of all the data centers and the inventory, as well as the purchase orders. All of these were managed by other tools. The good thing about Device42 is that it can be used for all this together. We don't need to spend time checking many other tools and files."
"The REST API abilities enables us to run scripts that pull information from our servers about software, storage, etc. Anything we need is pushed through REST API to the Device42 server and reflected in the report it generates."
"The most helpful feature in Device42 was the import feature, where you can seamlessly import your information into the configuration database manager."
"The solution has some very good relational capabilities that show us how certain devices relate to each other and how some of our environment actually works together."
"The most valuable features I have found are the report and remote desktop features."
"The features that I have found the most useful are the reliability of the system and the simple way to upgrade. They're also moving to a more comfortable user interface."
 

Cons

"My biggest problem with the product is the upgrades. First, we have to do them manually and second, not this last time but the time before that, we actually had to build a new VM to deploy the solution again. We had to back it up and then restore it to the new version. That was inconvenient."
"If they could make it so their remote connector could do as much as 10,000 devices, that would be better."
"For the iPhone, the device diagram cannot be downloaded. You have to go to each device and download the device diagram for that device. E.g., suppose there are a 1000 or 2000 servers. You cannot go to each server or device to download a device diagram for each device. There should be a one-click solution for downloading all device diagrams."
"The resources table needs a few tweaks. We've raised a feature request for this. When you click on resources, it opens up the entire CMDB or the entire data stored in Device42. If that could be customizable, it would be good. We should be allowed to add our own columns to that by writing a script or something like that. There should be an option to add or limit whatever we want."
"The product must provide AI features."
"Device42 is a main part of our processes. We need reliability, not only in terms of the data but with the solution itself. It's really difficult when we have 10 minutes of Device42 downtime because none of our teams can work for those 10 minutes, and it's more time lost if there is longer downtime. An improvement would be to have a cluster implementation of Device42 to have high-availability and ensure that we don't have downtime in case of failure."
"While the automatic IT asset discovery is great, the first time using it can be confusing when you are configuring the SNMP. I don't remember for sure but I don't think it said "SNMP community," it said "password". The first time I used it I was thinking about communities but the tool said "password," and when you say "password" in SNMP you are thinking about SNMP version 3. This is the only thing that is confusing, although there were some devices that were not included in the discovery."
"In my experience I believe that the key concern is the pricing strategy of the solution. Instead other solutions such as lanweber are much more cost effective. Previously, Device42 operated on perpetualysis without any fees. But recently they have altered the pricing model to include a subscription fee which I see as a very costly affair. Therefore I would like to suggest that they evaluate their pricing strategy and licence scheme, conduct a market research and ensure that they provide the right product in the market at the right price."
"When it comes to improving XClarity, I'd like to be able to log in and have it all centralized instead of logging into a specified server and IP. I want to be able to log in and see all servers."
"They can move to something even more simple for daily user management. The way to upgrade the framework is not so simple at the moment. They can make it better in the future. These changes would require a complete redesign of the infrastructure and rethinking of the interface."
 

Pricing and Cost Advice

"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"We pay $100,000 per year."
"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"The product cost is low. It is quite cheap."
"Our licensing costs are on a yearly basis."
"There are some services that need to be purchased in addition to the license."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
9%
Healthcare Company
7%
Computer Software Company
18%
Government
11%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Device42?
Based on the use case for Device42, I found the solution a bit expensive. However, when you look at the support and the industry standards, Device42 was on par with the industry. Device42 is a litt...
What needs improvement with Device42?
The product must provide AI features. It would be very useful if I could create datasets or queries from an AI interface.
What do you like most about Lenovo XClarity Administrator?
The most valuable features I have found are the report and remote desktop features.
What needs improvement with Lenovo XClarity Administrator?
When it comes to improving XClarity, I'd like to be able to log in and have it all centralized instead of logging into a specified server and IP. I want to be able to log in and see all servers. I'...
What is your primary use case for Lenovo XClarity Administrator?
We use this solution primarily when there is an issue with the server. We log in to XClarity and there we can restart it and make a report and also check the health of servers.
 

Also Known As

No data available
XClarity Administrator
 

Learn More

 

Overview

 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
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Find out what your peers are saying about Device42 vs. Lenovo XClarity Administrator and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.