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Drupal vs OpenText Documentum comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Drupal
Average Rating
8.6
Number of Reviews
37
Ranking in other categories
Web Content Management (5th), Corporate Portals (Enterprise Information Portals) (4th)
OpenText Documentum
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
31
Ranking in other categories
Enterprise Content Management (2nd)
 

Mindshare comparison

While both are Content Management solutions, they serve different purposes. Drupal is designed for Web Content Management and holds a mindshare of 6.1%, down 7.0% compared to last year.
OpenText Documentum, on the other hand, focuses on Enterprise Content Management, holds 12.2% mindshare, up 10.5% since last year.
Web Content Management
Enterprise Content Management
 

Featured Reviews

it_user628050 - PeerSpot reviewer
The best features are its extensibility and plug-ability. It has a very good authentication/authorization system.
The learning curve is the thing that scares most people away from using Drupal. With Drupal Version 8, it has taken a more standardized way by teaming up with the Symfony framework. This, however, is a double-edged sword. It takes you a step further away from the typical front-end developers that had found their gem in Drupal Versions 6 and 7. By its procedural nature, they were able to build semi-complex websites without any real programming and object oriented programming knowledge. Everything below Drupal 8 was aimed at being a procedural application where you can make changes by using hooks they provide in their code (a small amount were Object Oriented, but most people would never touch this). This allows for an easy way to modify existing pages for the non-programmers who know how to write scripts a little. But these hooks are very specific to Drupal itself (hence the steep learning curve) and aren’t very intuitive if you look at PHP frameworks/applications as a whole. The documentation on how to do things as a complete novice is only subpar in both Drupal 7 & 8. By now there are plenty how-to tutorials on how to do things in Drupal 7 luckily. With Drupal 8 they decided to use Symphony2 as the base framework for the system. This allows for best practices in that framework to be used and allow the vast community of symphony2 programmers to make a switch to Drupal since it leans closer to home than the procedural approach from the previous version. Almost everything is now Object Oriented and the amount of hooks (the old procedural approach) has been pushed back to a minimum. This makes it more difficult for the previously mentioned non-programmers. They are now looking at a huge time-investment to learn OO Programming to get started in Drupal 8. I believe this is the reason why Drupal 8 is making such a slow start compared to Drupal 6 & 7. It’s a good product but they made it so much harder for the people who can write basic PHP scripts. The main area of improvement would be better/more documentation and tutorials on how to do things in Drupal 8 at this moment. It’s a leap of faith for the non-programmers out there and some of them just completely thrown off by it. This is what incites projects like https://backdropcms.org/ where they fork Drupal 7 to keep it going after it reaches EOL.
Sunil Mudambi - PeerSpot reviewer
Saves time and increases an organization's productivity
It's a great enterprise content management product. Our customers love the product for its stability and scalability. Search is the most useful feature of the solution. The way we retrieve documents is more important than how we store them. There's no use if we can't find a document. It's the most critical feature. My organization works with other customers. We are consultants for OpenText. Our customers have seen a lot of benefits in terms of regulatory compliance. Industries like banking are highly regulated. The product captures the information centrally so everybody in the bank can see the right information at the right time. It is tamper-proof and enables us to return to the document source, which is helpful with legal issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is good for big projects."
"You can build websites on it very quickly."
"We use a part of the solution called Acquia. The personalization portion of this is the most valuable aspect fo the solution."
"The feature I find most valuable is that Drupal is a framework and not only a CMS."
"The most valuable feature of OpenText Documentum is the versioning."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"It has the ability to categorize and search."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
 

Cons

"I think the support needs to improve, as well as the integration with tracking and analytics systems."
"It is a little bit simplified."
"Digital experience features like target, segmentation, and campaign management have a long way to go."
"The user experience in designing layouts should be much easier or much more helpful."
"The BPM side should be improved."
"Sometimes DocBroker cannot see the DocBase."
"The user interface can be improved."
"The BPM side should be improved."
"OpenText Documentum needs to improve its support."
"The user interface can be a bit more intuitive."
"The licensing model should be changed."
"It should provide more tools to help clients upgrade solutions based on Webtop."
 

Pricing and Cost Advice

"I would like to see better pricing."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum's pricing is good."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It is quite an expensive product."
"The product is expensive."
"The price is considered affordable now."
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Use our free recommendation engine to learn which Web Content Management solutions are best for your needs.
831,265 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Government
15%
Financial Services Firm
13%
Computer Software Company
13%
Financial Services Firm
19%
Computer Software Company
13%
Government
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The price is quite high as the licensing prices are significant.
 

Comparisons

 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Learn More

 

Overview

 

Sample Customers

BMJ, The Economist, New Republic, SpaceX, Lush, Danone, Tesla Motors, Peugeot, Stanford Law, Harvard, Oxford University, MIT Media Lab, The Beatles, MTV UK, The Weather Channel, NBC, BBC, grammy.com, Mus_e du Louvre, Whitehouse.gov, London.gov.uk, Gouvernment.fr, New Zealand Government, The Prince of Wales, British Council, NYC Metropolitan Transport Authority, Gatwick Obviously
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
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