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Eaton PredictPulse vs Vertiv Environet Alert comparison

 

Categories and Ranking

Eaton PredictPulse
Ranking in Data Center Monitoring
1st
Average Rating
9.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Vertiv Environet Alert
Ranking in Data Center Monitoring
2nd
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Data Center Infrastructure Management (11th)
 

Mindshare comparison

As of November 2024, in the Data Center Monitoring category, the mindshare of Eaton PredictPulse is 12.5%, up from 9.7% compared to the previous year. The mindshare of Vertiv Environet Alert is 6.3%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Center Monitoring
 

Featured Reviews

VS
If you have a fault, it will tell you what the fault is
It tells me, "Hey, we had a problem." Last night, something happened at the power company substation, and I'm about ready to go to bed at about 10:38 PM, but I have all these emails. Uh-oh, we have power issues at the plant. I know we have power issues before they even have time to call me from the plant, and it's all over the plant. I'm going, "Okay that is the power company. That's not us." It lets us know so we can address the issue sooner rather than later. If you're looking at power imbalances and stuff, you can look at your load, and go, "Oh, phase A is overloaded or phase B is underloaded." Then, during the shutdown, you can do stuff that balances the load more. The main thing is just knowing ahead of time that there are issues. If the UPSs are in an office building where everybody is at, that is not that big a deal. However, when they are nearly a mile from my office and it's in a room that people very seldom go into, you have no idea and it is on a very important process. So, I get the emails, and if I need to, I can pull it up on the web browser and look at it. All of these features are very helpful. If you have a fault, it will tell you what the fault is. Just like if you went out there remotely and looked at it. It gives you, e.g., lost source. This means I've lost my power coming into it. The emails don't give you in-depth alarm notices, but they do give you enough. For example, if I get utility power missing, then I'm like, "Okay, that tells me, incoming power is gone." It allows us to hopefully get someone headed this way and get the issue resolved before the UPSs die and all the control systems go down.
Juan CarlosRamírez - PeerSpot reviewer
Strong technology that's easy to set up
Environet Alert's best features are strong technology, good storage in supplies, and after-service Environet Alert could be cheaper and more widely available. I've been using Environet Alert for ten years. I would rate Environet Alert's stability nine out of ten. I would rate Environet Alert's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I use the feature which alerts me to power outages, whether it is going on and off the battery. E.g., this feature came in handy last weekend when the Department of Water and Power took the power down. They said that it was for 12 hours, but it ended up being 14 hours. I could manage the readings on the batteries, ensure they weren't draining, and everything was okay. They made it through the whole outage."
"PredictPulse tells me stuff like, "Hey, this room's too hot," that's going to kill my UPS. That's going to shut this thing down. It might prevent a power outage. Right there, that one's not quite as critical, but you're talking, if they go down, tens of thousands at a minimum of loss. So, it pays for itself by having the ability to know without having to walk out there all the time and look at it, because people will get busy, then they won't do their rounds and stuff getting missed. With PredictPulse, it doesn't get missed."
"The most valuable feature is being able to run reports on it. We get a monthly report on outages and usage and we can see how often we've had downtime, if we've had downtime."
"You can also program a report at the frequency you choose — I chose a monthly frequency — and get a report from each unit describing the average performance throughout that time period. That's very critical because we can use that as a maintenance tool to monitor the health of the unit."
"Many of its features are valuable, but the ability to be notified in real-time is the most valuable aspect. I can be at home, it could be the middle of the night. We have it set up so that it sends emails to people if it engaged."
"It gives us the opportunity to know if we have an issue with a UPS and then it invokes the automated service ticketing system. So we don't really have to do anything."
"Event Viewer saves me a lot of time when getting everything ready for our fire insurance rating inspection, once every seven to eight years."
"The service has definitely quickly deployed field technicians. At one of our sites, the temperature in the room was rising. Because we received a notification, we were able to get an engineer dispatched to the site to the HVAC problem. Had we not done that, we might have ended up with a UPS failure."
"Environet Alert's best features are strong technology, good storage in supplies, and after-service."
 

Cons

"I don't have problems with Eaton products, except that they're proprietary."
"I would like to see more voltage and current values. Input voltage has a phase to phase option and then there is a phase to neutral option for each phase and there are three phases. So it would be nice to see an average of each of those instead of just a voltage for each individual phase. If there was an average of those three, then that would be less math for me."
"They have redone the monthly report to make them easier to read through."
"I like visibility the service provides into our UPS equipment through its reporting, but it could be better. I would like it to be easier to set up for the specific things I'd like to monitor and how we would like to get notified. E.g., I would like to have battery run-time be more of an alert because I don't really care when the unit goes on battery, as long as it goes on battery. However, something I would care about is if the battery was down below 10 percent. That would be something which would be good to get notified on. It would also be good to have past data to be able to drill into if something had happened a week ago to do failure analysis on."
"I don't know if the way they do the emails, daily, is the best way. It seems like they could come up with a better solution for communication. I'm not saying it doesn't work, but it just seems like it's a little outdated... Maybe they could provide a more secure messaging system."
"The only thing I can think of is the remote monitoring. When it's communicating something, if there's an event or there's an issue, the dashboard and how it's presented could be improved. I know what it's communicating, but if we had someone at a different level monitoring it, they might not understand if it's a critical item. The remote monitoring dashboard could be simplified."
"Right now, the problem with our emails is we do not have a way to separate emails to Eaton versus us. So, we get a lot of alerts that we might not get, which are almost considered spam. It would be nice if we could segregate them: This group of people gets these emails and this other group of people gets these emails. As of now, it's a shotgun approach where we get so many. It's like, "Oh God, another one," as opposed to being able to filter out exactly what we do want, since we don't want to miss any."
"We did have an issue getting it initially connected from our system through their particular email address. It was hard because we have a security parameter. It took two or three technicians to figure out that we had to remove the monitoring in our email addresses due to firewalls. We were blocking them and they were blocking us because the message would not always translate after it was encrypted leaving from us. We had to do a bit of work in our security email system to make our UPS system and PredictPulse part talk to their collection agent. I don't know why it happened. At one point, we could see them but they weren't picking up the pulses that were required to send back to us. This took work to resolve and could be streamlined."
"Environet Alert could be cheaper and more widely available."
 

Pricing and Cost Advice

"It's part of our service contracts, so it's not broken down as a separate line item."
"We pay $4,000 for the Eaton 93PM UPS, which includes PredictPulse. It is a reasonable price."
"It is saving our organization around $10,000 a month."
"Eaton was only one who offered to let us try it out for free. Right now, we are not paying anything for it, so the return on investment is great."
"In order to give us the latest, greatest version of PredictPulse, Eaton had to give us new cards on our UPS systems. Eaton provided the cards and had our technician install them at no cost to us."
"We have bought all of the features of PredictPulse because each of them serves a different purpose for us."
"Environet Alert is a little expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
27%
Government
15%
Computer Software Company
12%
University
12%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Vertiv Environet Alert?
Environet Alert's best features are strong technology, good storage in supplies, and after-service.
What needs improvement with Vertiv Environet Alert?
Environet Alert could be cheaper and more widely available.
 

Also Known As

PredictPulse
Liebert Nform
 

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Overview