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Empolis Service Express enhances decision-making efficiency by providing intelligent, context-aware service solutions designed for technical customer support environments.
Empolis Service Express utilizes artificial intelligence to streamline and automate the process of delivering technical information. It excels at offering precise knowledge access, enabling technical service teams to process complex queries swiftly. This reliable tool supports customer service agents by offering immediate, data-driven solutions, lowering operational costs, and boosting productivity.
What are the most valuable features of Empolis Service Express?Empolis Service Express is widely implemented in industries such as telecommunications, healthcare, and manufacturing, where quick and reliable technical support is crucial. It effectively addresses sector-specific challenges, from managing large data sets in healthcare to reducing downtime in manufacturing, ensuring industry-tailored service excellence.
The solution uses an agnostic and unique security approach across different environments, while adjusting the specifics when needed.
Isoperimeter functionality in physical, VM, or Cloud. Ability to combine deployment modes.
The solution is presence in the marketplaces of the major Cloud providers. (AWS, Azure, GCP, OutScale)
Terraform deployment templates are available and configurable.
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