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Ephesoft Transact vs OpenText Intelligent Capture comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
Sentiment score
8.5
OpenText Intelligent Capture scales well for up to 1500 users, requires Windows expertise, and lacks Linux support.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
OpenText Intelligent Capture offers accurate document processing with powerful OCR, automation, integration, and adaptable management features.
 

Room For Improvement

No sentiment score available
Sentiment score
6.3
OpenText Intelligent Capture needs improved OCR, duplicate detection, cost-effective licensing, user-friendliness, and mobile capture features.
 

Stability Issues

No sentiment score available
Sentiment score
7.5
OpenText Intelligent Capture is highly stable and reliable, especially in real estate and banking, with minimal issues reported.
 

Customer Service

No sentiment score available
Sentiment score
4.7
OpenText Intelligent Capture's support gets praise for responsiveness, but issues arise for users lacking professional services packages.
 

Categories and Ranking

Ephesoft Transact
Ranking in Intelligent Document Processing (IDP)
14th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
OpenText Intelligent Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Intelligent Document Processing (IDP) category, the mindshare of Ephesoft Transact is 1.6%, down from 1.9% compared to the previous year. The mindshare of OpenText Intelligent Capture is 8.3%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

YS
A stable and scalable smart content acquisition and data classification solution with a useful inject feature
I would advise potential users that Ephesoft Transact is an easy tool to handle. The UI isn't complex, and even if everything isn't handled at the UI level, they can work with the script. You can also handle issues with scripts. I believe Ephesoft Transact is one of the best tools because the UI is an easy one. The UI-level design makes it easy to handle the development and the superior Ephesoft support system. They will give you quick support to resolve issues and provide training materials. They will train the developer, and after training the developers, they will also support them. That's a good good thing that I saw. Initially, when I joined this project, I also had less knowledge. But with the help of this support system and the training material, I now have superior knowledge. On a scale from one to ten, I would give Ephesoft Transact a nine.
Shital Funde - PeerSpot reviewer
A powerful solution for custom scripting but .NET knowledge is required
Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.
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Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
21%
Retailer
7%
Government
6%
Financial Services Firm
16%
Manufacturing Company
14%
Computer Software Company
13%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Ephesoft Transact?
I have found the keyword extraction to be helpful.
What is your experience regarding pricing and costs for Ephesoft Transact?
The pricing is fair. It's not too expensive. I'd rate the solution seven out of ten.
What needs improvement with Ephesoft Transact?
The configuration can be a bit much. The AML engine part could be better. It's not easy to train. It's not so easy to train the system. If it's not trained, the accuracy will be off. They need to i...
What do you like most about OpenText Intelligent Capture?
The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.
What needs improvement with OpenText Intelligent Capture?
The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to lice...
What is your primary use case for OpenText Intelligent Capture?
It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted...
 

Also Known As

No data available
OpenText Captivas
 

Learn More

 

Overview

 

Sample Customers

Honda Logistics, Washington State Health Care Authority
Information Not Available
Find out what your peers are saying about Ephesoft Transact vs. OpenText Intelligent Capture and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.