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Ephesoft Transact vs OpenText Capture comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ephesoft Transact
Ranking in Intelligent Document Processing (IDP)
18th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
OpenText Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Intelligent Document Processing (IDP) category, the mindshare of Ephesoft Transact is 1.8%, up from 1.4% compared to the previous year. The mindshare of OpenText Capture is 7.5%, up from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Market Share Distribution
ProductMarket Share (%)
OpenText Capture7.5%
Ephesoft Transact1.8%
Other90.7%
Intelligent Document Processing (IDP)
 

Featured Reviews

reviewer2155206 - PeerSpot reviewer
Average solution with good workflow but needs to improve machine learning
The configuration can be a bit much. The AML engine part could be better. It's not easy to train. It's not so easy to train the system. If it's not trained, the accuracy will be off. They need to improve data quality. They need to start from scratch with the AML. They need to add on the document processing tool. It's getting there; it just need to be expanded. I haven't used the reporting too much. However, it would be helpful to have it more robust. The solution does require a lot of RAM.
Shital Funde - PeerSpot reviewer
A powerful solution for custom scripting but .NET knowledge is required
Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found the keyword extraction to be helpful."
"Transact's best feature is its ease of customization."
"I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"The solution is very powerful because it allows for custom scripting."
"The automated version of the vendor invoice management is great."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
 

Cons

"It's not easy to train."
"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."
"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"The setup is medium complexity."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
 

Pricing and Cost Advice

"Initially, when I got a licensed copy of Ephesoft Transact, it was for one year. After one year, we had to send an email to the Ephesoft team informing them that our license was going to expire. They updated it and provided one license in our file, and we had to update and install the folder. They have versions for one year and lifelong as well."
"Transact's pricing could be better for smaller customers."
"OpenText is an expensive solution."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Retailer
10%
Government
10%
Insurance Company
8%
Financial Services Firm
19%
Computer Software Company
11%
Insurance Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
 

Questions from the Community

Ask a question
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What needs improvement with OpenText Intelligent Capture?
There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with the advancements in LLMs and various extraction methods such as CVision. The pr...
What is your primary use case for OpenText Intelligent Capture?
I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a content management platform. Before storing in any content management platform,...
What advice do you have for others considering OpenText Intelligent Capture?
Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment that this product is useful for handling heavy volumes or more complex documenta...
 

Also Known As

No data available
OpenText Captivas
 

Overview

 

Sample Customers

Honda Logistics, Washington State Health Care Authority
Information Not Available
Find out what your peers are saying about Ephesoft Transact vs. OpenText Capture and other solutions. Updated: July 2025.
867,676 professionals have used our research since 2012.