Ephesoft Transact vs OpenText Intelligent Capture comparison

Ephesoft and OpenText are both solutions in the Intelligent Document Processing (IDP) category. Ephesoft is ranked #14 with an average rating of 6.0, while OpenText is ranked #4 with an average rating of 8.5. Ephesoft holds a 1.7% mindshare in IDP, compared to OpenText’s 8.1% mindshare. Additionally, 50% of Ephesoft users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Ephesoft Transact

Read 3 Ephesoft Transact reviews

317 Views
155 Comparison Views

50% willing to recommend

OpenText Intelligent Capture

Read 7 OpenText Intelligent Capture reviews

1,944 Views
850 Comparison Views

100% willing to recommend

Ephesoft Transact

OpenText Intelligent Capture

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Ephesoft Transact and OpenText Intelligent Capture are products in the document capture and processing market. OpenText Intelligent Capture seems to have the upper hand due to its advanced features and robust architecture suitable for large enterprises.

Features: Ephesoft Transact provides advanced classification and extraction capabilities, flexibility, and seamless integration with various systems. Its intuitive design makes it stand out. OpenText Intelligent Capture offers enhanced analytics, a scalable architecture, and comprehensive data processing capabilities for complex workflows.

Ease of Deployment and Customer Service: Ephesoft Transact features an agile deployment model and responsive support, beneficial for smaller to medium-sized businesses. OpenText Intelligent Capture supports a broad range of customization options, suitable for larger corporations with dedicated IT resources. Ephesoft provides proactive assistance, whereas OpenText is recognized for a more structured support process.

Pricing and ROI: Ephesoft Transact offers a competitive setup cost, offering quick ROI for smaller operations. OpenText Intelligent Capture, though more expensive, delivers long-term ROI through its extensive capabilities, tailored for enterprises needing complex data processing solutions. Despite higher costs, the advanced functionalities of OpenText justify the investment for comprehensive needs.

To learn more, read our detailed Ephesoft Transact vs. OpenText Intelligent Capture Report (Updated: December 2024).

Buyer's Guide

Ephesoft Transact vs. OpenText Intelligent Capture

December 2024

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Categories and Ranking

Ephesoft Transact

Ranking in Intelligent Document Processing (IDP)

14th

Average Rating

7.6

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Intelligent Capture

Ranking in Intelligent Document Processing (IDP)

4th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Intelligent Document Processing (IDP) category, the mindshare of Ephesoft Transact is 1.7%, down from 1.8% compared to the previous year. The mindshare of OpenText Intelligent Capture is 8.1%, down from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP)

Featured Reviews

Yogesh Shendage

OCR Developer at Hexaware Technologies

A stable and scalable smart content acquisition and data classification solution with a useful inject feature

I would advise potential users that Ephesoft Transact is an easy tool to handle. The UI isn't complex, and even if everything isn't handled at the UI level, they can work with the script. You can also handle issues with scripts. I believe Ephesoft Transact is one of the best tools because the UI is an easy one. The UI-level design makes it easy to handle the development and the superior Ephesoft support system. They will give you quick support to resolve issues and provide training materials. They will train the developer, and after training the developers, they will also support them. That's a good good thing that I saw. Initially, when I joined this project, I also had less knowledge. But with the help of this support system and the training material, I now have superior knowledge. On a scale from one to ten, I would give Ephesoft Transact a nine.

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Shital Funde

Managar at a computer software company with 1,001-5,000 employees

A powerful solution for custom scripting but .NET knowledge is required

Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."

"I have found the keyword extraction to be helpful."

"Transact's best feature is its ease of customization."

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."

"The solution is very powerful because it allows for custom scripting."

"The automated version of the vendor invoice management is great."

"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."

"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."

Cons

"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."

"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."

"It's not easy to train."

"The setup is medium complexity."

"Knowledge of .NET is required to effectively use the solution or it can be complicated."

"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."

"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"

"If something is handwritten and attached to an email, it doesn't capture the information correctly."

"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."

"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."

Pricing and Cost Advice

"Initially, when I got a licensed copy of Ephesoft Transact, it was for one year. After one year, we had to send an email to the Ephesoft team informing them that our license was going to expire. They updated it and provided one license in our file, and we had to update and install the folder. They have versions for one year and lifelong as well."

"Transact's pricing could be better for smaller customers."

"OpenText is an expensive solution."

"Some customers say the solution can get costly because it requires licenses or enterprise packages."

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

22%

Financial Services Firm

21%

Retailer

Government

Financial Services Firm

16%

Manufacturing Company

14%

Computer Software Company

13%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Ephesoft Transact?

I have found the keyword extraction to be helpful.

See all answers

What is your experience regarding pricing and costs for Ephesoft Transact?

The pricing is fair. It's not too expensive. I'd rate the solution seven out of ten.

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What needs improvement with Ephesoft Transact?

The configuration can be a bit much. The AML engine part could be better. It's not easy to train. It's not so easy to train the system. If it's not trained, the accuracy will be off. They need to i...

See all answers

What do you like most about OpenText Intelligent Capture?

The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.

See all answers

What needs improvement with OpenText Intelligent Capture?

The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to lice...

See all answers

What is your primary use case for OpenText Intelligent Capture?

It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted...

See all answers

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Compared 18% of the time

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Compared 18% of the time

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Compared 11% of the time

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Compared 9% of the time

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Product Reports

Buyer's Guide

Intelligent Document Processing (IDP)

December 2024

Download Ephesoft Transact product report

Buyer's Guide

OpenText Intelligent Capture

December 2024

Download OpenText Intelligent Capture product report

Also Known As

No data available

OpenText Captivas

Learn More

Ephesoft

OpenText

Overview

Ephesoft provides intelligent document processing solutions with industry-leading technology to help enterprises maximize their productivity. Using AI and patented machine learning technology, Ephesoft’s platform captures data from documents, enriches it with context and amplifies the power of that data, adding intelligence to accelerate any business process and drive successful digital transformation. Once the data is unlocked, Ephesoft classifies it and easily export the data into any ERP, Content Services, RPA, Workflow or other repository.

Customers who have a high volume of valuable documents like invoices, records, contracts, mail, claims or loans, can benefit by accelerating and streamlining processes, eliminating manual data entry and boosting productivity. It’s time to automate your processes and get work done faster.

OpenText™ Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the document’s content.

Sample Customers

Honda Logistics, Washington State Health Care Authority

Information Not Available

Buyer's Guide

Ephesoft Transact vs. OpenText Intelligent Capture

December 2024

Free Report: Ephesoft Transact vs. OpenText Intelligent Capture

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