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Exterro vs IBM PSS comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Exterro
Ranking in eDiscovery
15th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM PSS
Ranking in eDiscovery
25th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the eDiscovery category, the mindshare of Exterro is 2.0%, down from 2.6% compared to the previous year. The mindshare of IBM PSS is 0.4%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery
 

Featured Reviews

PM
Automates processes relating to sharing, reviewing, and collecting electronically stored information (ESI)
I think one of the pain points I had was the number of emails that had to be sent out. If there was a way to just maybe reduce the bulk — that would be great. Like I mentioned before, OGC or the General Counsel, they're kind of the business owners of the tool. They're the ones that use it on a daily basis. So one of the things that would be helpful but we just can't do involves the way the role structures are set up. Any time that somebody outside of the Office of the General Council needs something, they need to contact the General Counsel directly in order to get that information from Exterro. I guess as far as a pain point, maybe a more robust role-based access model would be useful. We had to go through a third-party to use it. I understand the risk because you don't want anybody to just go into Exterro and potentially see legal matters, but I think it's just the way we have it set up — it's an all-or-nothing type role-based model. That's why only the General Council can use it. If the roles could be scaled in a way where let's say, a visitor role could come into the tool and view a report, that we can't do right now. So if there was a way to do that, I think that would be nice to have.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Retailer
9%
Media Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

No data available
 

Also Known As

Exterro Fusion
PSS
 

Learn More

 

Overview

 

Sample Customers

Allstate, Statoil, AOL, Nike, Citgo, Target, UnitedHealth Group, Microsoft, MetLife, VISA, Oracle, American Express
LDB Group, RightShip, Tennessee Highway Patrol, Capgemini Consulting, TEAC Corporation, Ironside, nViso SA
Find out what your peers are saying about Google, Commvault, Microsoft and others in eDiscovery. Updated: November 2024.
816,406 professionals have used our research since 2012.