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ExtraHop Reveal(x) for IT Operations vs NetBrain comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Average Rating
8.6
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (57th), Network Diagnostics (5th), IT Operations Analytics (11th), Network Packet Capture (2nd)
NetBrain
Average Rating
7.2
Number of Reviews
6
Ranking in other categories
Network Troubleshooting (14th), Network Automation (6th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. ExtraHop Reveal(x) for IT Operations is designed for IT Operations Analytics and holds a mindshare of 3.3%, up 2.2% compared to last year.
NetBrain, on the other hand, focuses on Network Troubleshooting, holds 1.9% mindshare, up 1.8% since last year.
IT Operations Analytics
Network Troubleshooting
 

Featured Reviews

Out West - PeerSpot reviewer
Feb 27, 2023
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
Deborah Gamelin - PeerSpot reviewer
Jan 14, 2022
Good monitoring and troubleshoot capabilities, improves overall network traffic visibility
In my organization, we had 130,000 network devices that needed to be brought into the solution and mapped. NetBrain can handle the scale but the engineers that manage those devices have to go in and update all of them to allow NetBrain permission to poll them. It can get a little stressful for everybody when you're trying to roll out new stuff when you've got other issues that have to be addressed with other devices. In some cases, our devices had no automation at all. One example is the Cisco 3650. Right now, if you went through the inventory list, you see that we have different versions running. Some are on one version, whereas others are on another version. The problem with upgrading them is that they need to be done overnight because we don't want to disrupt any network traffic during business hours. Consequently, it could take us years to upgrade the versions before we can even get them onto these new tools. This may be an internal issue but it's a big one when you have a lot of devices. Even if you had 10,000 devices, it's still an issue. You have to consider the compatibility of the device against the tool, and being able to use certain commands to upgrade it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"Wire data analytics."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."
"NetBrain is a very simple tool."
"This product has good network monitoring and troubleshooting capabilities."
"Chain management is a good feature. I don't get it on other solutions."
"Enables maps to be drawn out."
 

Cons

"Network visibility is something that needs to be improved."
"This solution would be improved if it had the ability to retain data longer."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"The IP interface brief isn't consistent."
"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."
"The solution could integrate more automation."
"Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging."
"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."
 

Pricing and Cost Advice

"The pricing is fair considering the value provided."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The product is expensive, but less expensive than some of the competition and worth the price."
"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."
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Top Industries

By visitors reading reviews
Educational Organization
57%
Financial Services Firm
10%
Computer Software Company
5%
Government
3%
Computer Software Company
14%
Financial Services Firm
11%
Government
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ExtraHop Reveal(x) for IT Operations?
This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.
What needs improvement with ExtraHop Reveal(x) for IT Operations?
What they can improve would be building a broader reach in terms of capabilities. At the same time, there are other tools on the market that could augment their offering. They either have to go bro...
Ask a question
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Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
CompuCon, TD Ameritrade, Move Inc.
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. NetBrain and other solutions. Updated: May 2020.
814,649 professionals have used our research since 2012.