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Dynatrace vs ExtraHop Reveal(x) for IT Operations comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
359
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (5th), Mobile APM (3rd), Container Monitoring (2nd), AIOps (2nd), AI Observability (3rd)
ExtraHop Reveal(x) for IT O...
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (71st), Network Diagnostics (10th), IT Operations Analytics (13th), Network Packet Capture (6th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. Dynatrace is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 5.2%, down 10.6% compared to last year.
ExtraHop Reveal(x) for IT Operations, on the other hand, focuses on IT Operations Analytics, holds 4.2% mindshare, up 2.3% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Dynatrace5.2%
Datadog4.6%
Splunk AppDynamics4.5%
Other85.7%
Application Performance Monitoring (APM) and Observability
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
ExtraHop Reveal(x) for IT Operations4.2%
Splunk Enterprise Security13.5%
Splunk AppDynamics9.9%
Other72.4%
IT Operations Analytics
 

Featured Reviews

Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.
Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think with Dynatrace, it has helped to bring value to the business because now we can speak using the same language."
"Through Dynatrace feedback, we were able to figure out bottlenecks, plan performance user stories, optimize execution time, and make numerous corrections."
"Using Dynatrace, we collected application metrics within three hours, in most cases, the majority of our triage were within three hours, then we were able to discover the root cause of issues."
"It prevents (together with performance testing) production performance issues which usually result in customer complaints or system downtime."
"We spend less time tracking down what's truly a problem and looking for problems, and more time actually solving the problems."
"The main difference and the main role of Dynatrace is the AI."
"The main thing we have achieved using this software is minimizing the downtime of our applications by reacting to the alerts that it triggers."
"Using this tool, it pinpointed the problem instead of us scratching our heads trying to identify where it could go wrong, and we could directly proceed with the solution."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"We have been able to improve the mean time to resolution by several hours in some cases."
"This is a must-try product."
"It gives you full 360-degree visibility into your entire infrastructure."
"ExtraHop is far ahead of anything comparable in the industry."
 

Cons

"We're not quite there yet, but the thing I would like to see is to really have that view of how issues relate to the business. Often enough, the tools that IT have for IT stop at the IT level. They cannot go into the business level part. They can't understand, because they don't have the information that the business needs to provide them with - for example how much an hour of downtime costs the business. For us, in IT, it's an hour of downtime, but it equates to money and equates to hours lost and equates to a lot of things, and often enough we don't have that information. This is where I would like to see us going."
"Better root cause detection and improve root cause categories. In some cases, the root cause points out only a clue of what has happened."
"They've leveraged those security gateways and renamed them ActiveGates, and now there are different web plugins we can run on it... Sometimes the development of those seems to be running very fast and it's not complete. They don't yet function quite as easily as the OneAgents do. But I have hopes that that's going to get better. We have tried the MQ, the Citrix, and the Oracle ActiveGate plugins. They could be sharper. It's the right direction to go. It just seems like it could be smoother."
"Configuration could be simpler. Alert triggers could be easier to setup and more granular."
"The only challenge is that it's an extensive tool that requires a significant amount of time to learn."
"I think they're working on even more integration from external third party input, but that is ongoing. So the faster it's there the better. Clock monitoring is one of these areas where improvements can be made."
"One thing that I would like to see is for companies like us - large AppMon customers that have a lot of presence in AppMon, a lot of manually configured things and customizations - would be something that would help us be able to make that journey more easily, the transition from to AppMon to Dynatrace."
"Session export for offline analysis, like it was in AppMon, would be also nice."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"This solution would be improved if it had the ability to retain data longer."
"The solution could get more aggressive in the discounting of the overall cost."
"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
 

Pricing and Cost Advice

"It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required."
"The setup costs for Dynatrace are low, however licensing costs are high."
"Look at the product and the product features, not the price. Too often people look at the price and turn away. Dynatrace costs a little bit more than the other products I researched, but it can do far more.​"
"Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier."
"Dynatrace is still kind of an expensive solution compared to others. But I recognize that they are ahead of the competition when we do a feature by feature comparison."
"It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go."
"​Do a PoC and see if you like it."
"Dynatrace is usually paid on a yearly basis."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is fair considering the value provided."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
9%
Computer Software Company
6%
Government
6%
Financial Services Firm
17%
Construction Company
13%
Healthcare Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise50
Large Enterprise299
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
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Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: June 2026.
903,871 professionals have used our research since 2012.