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Dynatrace vs ExtraHop Reveal(x) for IT Operations comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
360
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (5th), Mobile APM (2nd), Container Monitoring (3rd), AIOps (2nd), AI Observability (3rd)
ExtraHop Reveal(x) for IT O...
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (73rd), Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. Dynatrace is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 5.6%, down 11.2% compared to last year.
ExtraHop Reveal(x) for IT Operations, on the other hand, focuses on IT Operations Analytics, holds 3.8% mindshare, up 1.9% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Dynatrace5.6%
Datadog4.9%
Splunk AppDynamics3.9%
Other85.6%
Application Performance Monitoring (APM) and Observability
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
ExtraHop Reveal(x) for IT Operations3.8%
Splunk Enterprise Security13.8%
Splunk AppDynamics11.9%
Other70.5%
IT Operations Analytics
 

Featured Reviews

Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.
Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay."
"It gives us all the data on all the calls, which is something that is very different from any other APM solution that I have seen or used in the past."
"The main difference and the main role of Dynatrace is the AI."
"Dynatrace alerts are based on deviations from the reference metrics which are constantly collected."
"As a user, I can testify that we found an issue within the first week of ownership that has been costing us more than the entire license cost."
"Once you see Dynatrace in action, it really has some shining elements that the competitors are missing."
"Logs files for JVM transactions help to debug most of the failures."
"The visibility that it provides through the application's behavior allows us to find trends based on our customized metrics."
"ExtraHop is far ahead of anything comparable in the industry."
"ExtraHop is far ahead of anything comparable in the industry."
"We have been able to improve the mean time to resolution by several hours in some cases."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"Wire data analytics."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
 

Cons

"As we move into using more AWS native architectures, it should support everything that we want to do. We don't want to adopt another tool."
"Better root cause detection and improve root cause categories. In some cases, the root cause points out only a clue of what has happened."
"Ease of use could be improved because it can be hard to determine how you made it to the screen you are on and how to get back to it later."
"I find it is very difficult to train someone in using this application. As amazing as it can be, the learning curve is extensive."
"A role-based view and a Python monitoring tool would make a simple user interface more usable."
"I need more experience, because I have not used the tool."
"​Experience with relationship/account manager has been really poor, it does not seem to be the firm's priority to support their customers."
"The user interface needs to be improved."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"The solution could get more aggressive in the discounting of the overall cost."
"This solution would be improved if it had the ability to retain data longer."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
 

Pricing and Cost Advice

"We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit."
"There was also some complexity in the adoption rate of it because of how costly the licensing is."
"Dynatrace is an expensive solution."
"Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive."
"We found an issue within the first week of ownership that has been costing us more than the entire license cost."
"We purchased a subscription for one year and it is an expensive solution for a large enterprise like ours."
"The product is pricey, but it is feature-rich, which is why we probably haven't looked away from it."
"Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is fair considering the value provided."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
8%
Computer Software Company
7%
Government
6%
Financial Services Firm
21%
Construction Company
9%
Computer Software Company
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business78
Midsize Enterprise50
Large Enterprise300
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
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Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: April 2026.
890,027 professionals have used our research since 2012.