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Dynatrace vs ExtraHop Reveal(x) for IT Operations comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
359
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (5th), Mobile APM (2nd), Container Monitoring (3rd), AIOps (2nd), AI Observability (3rd)
ExtraHop Reveal(x) for IT O...
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (73rd), Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. Dynatrace is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 5.6%, down 11.2% compared to last year.
ExtraHop Reveal(x) for IT Operations, on the other hand, focuses on IT Operations Analytics, holds 3.8% mindshare, up 1.9% since last year.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Dynatrace5.6%
Datadog4.9%
Splunk AppDynamics3.9%
Other85.6%
Application Performance Monitoring (APM) and Observability
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
ExtraHop Reveal(x) for IT Operations3.8%
Splunk Enterprise Security13.8%
Splunk AppDynamics11.9%
Other70.5%
IT Operations Analytics
 

Featured Reviews

Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.
Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The PurePath feature enables you to see the path from click to database query."
"A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
"RCA (Root Cause Analysis) and the PurePaths, where you can see the stack trace, are helpful in finding problems."
"We used to work on two kinds of projects: banking and insurance; the second had a lot of performance issues, then came Dynatrace which has solved the problems, and our clients felt the difference."
"​We have drastically reduced the delay taken by the diagnostic phase. As we identify the root cause very rapidly, we can now focus on the solution and communication."
"Dynatrace supports our pretty high SLAs with rock-solid stability, letting us run up to 50 updates over three years with almost no issues while they constantly improve and add new capabilities every two weeks."
"It has dramatically reduced the time it takes to problem solve webpages and coding problems."
"Dynatrace really did an awesome job to provide us a better solution."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"It gives you full 360-degree visibility into your entire infrastructure."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"We have been able to improve the mean time to resolution by several hours in some cases."
"Wire data analytics."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"ExtraHop is far ahead of anything comparable in the industry."
 

Cons

"Dynatrace could be improved primarily with regards to pricing. These tools are expensive."
"The licensing part is complicated or not transparent. It is very difficult to assess the number of licenses for a prospect. You have to do a PoC, and calculating the number of licenses for two years or three years is sometimes very difficult. It also depends on each case. There are multiple types of licenses. Sometimes, you need only one of them, and sometimes, you need all of them. This is an area for improvement."
"When the tool ingests data from other tools, being able to correlate those with the existing topology, so that the AI engine can draw more conclusions in case Dynatrace does not monitor those instances."
"There were a number of marketing promises that were made, which we do not see in the tool yet."
"The UX/UI needs improvement. It is not easy to learn."
"There is still a bit of redundancy in Dynatrace as well."
"I think Dynatrace needs improvements with respect to reporting; not just performance, but the business-level reports."
"We have some issues with react user sessions."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"The solution could get more aggressive in the discounting of the overall cost."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"This solution would be improved if it had the ability to retain data longer."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"Network visibility is something that needs to be improved."
"This solution would be improved if it had the ability to retain data longer."
"Additional out-of-the-box solutions and use cases would be nice."
 

Pricing and Cost Advice

"​A Dynatrace partner will always be willing to give you a trial. Go through the trial to see if there is a benefit for your company."
"The pricing is not bad, but it could be better."
"This is an expensive solution, but it is also worth the money."
"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."
"You get a really well-planned out monitoring suite for the money spent."
"Its licensing is complicated or not transparent."
"We found a tool that can be utilized by testing, DevOps, marketing, software engineering, and monitoring. Before, we always had everybody doing their own thing. Now, everybody's utilizing one tool, which is huge. That is a huge savings."
"As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is fair considering the value provided."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
8%
Computer Software Company
7%
Government
6%
Financial Services Firm
21%
Computer Software Company
10%
Construction Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business78
Midsize Enterprise50
Large Enterprise299
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
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Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: March 2026.
886,174 professionals have used our research since 2012.