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Dynatrace vs ExtraHop Reveal(x) for IT Operations comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
358
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (6th), Mobile APM (2nd), Container Monitoring (2nd), AIOps (2nd), AI Observability (4th)
ExtraHop Reveal(x) for IT O...
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (71st), Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. Dynatrace is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 6.3%, down 11.4% compared to last year.
ExtraHop Reveal(x) for IT Operations, on the other hand, focuses on IT Operations Analytics, holds 3.3% mindshare, up 1.9% since last year.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Dynatrace6.3%
Datadog5.3%
New Relic4.0%
Other84.4%
Application Performance Monitoring (APM) and Observability
IT Operations Analytics Market Share Distribution
ProductMarket Share (%)
ExtraHop Reveal(x) for IT Operations3.3%
Splunk Enterprise Security15.4%
Splunk AppDynamics13.6%
Other67.7%
IT Operations Analytics
 

Featured Reviews

Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.
Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dynatrace alerts are based off of deviations from baseline metrics, which it is constantly collecting."
"Dynatrace positively impacts our organization because it is a unified monitoring solution that centralizes the performance of infrastructure, application, and database."
"The comprehensive application topology visualization in Dynatrace, called Smartscape, has benefited my understanding of system dependencies, and since we are using Dynatrace primarily for observability, we can get top-to-bottom visibility, from infrastructure to network to application front end."
"This tool has been essential for monitoring our systems, gathering all performance data, and helping to quickly resolve difficult problems affecting our customers ability to process their work through our systems."
"I like the drill-down feature, that it can drill down to the code level to point to where the problems are. It's also helpful for the developers to identify what exactly happens, rather than the operation team having to do so. It works well for the developers to fix issues."
"Dynatrace has an auto-baseline and uses AI to monitor the performance of each API. The response time is related to the baseline."
"The most useful features are cloud monitoring, application monitoring, and alert notifications."
"No other provider gives us log ingestion, Kubernetes/Docker monitoring, and application monitoring for NodeJS."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"Wire data analytics."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
 

Cons

"For a new user of Dynatrace, the tool is not easy to understand, so this is an area for improvement. Before using it, you need to learn from an expert."
"Dynatrace needs to improve its configuration."
"It needs education and training to ensure you get the full value of your purchase. Maybe add in a certification for Dynatrace."
"I would like them to add serverless capabilities, because everyone is going there."
"It is always requiring us to update the Dynatrace client."
"Filters should have a “negative” option."
"We have a load testing team, they completely rely on the reporting for analyzing the data. They should have a template to create a report and they should have something to auto-deliver the report into your email box."
"Include network monitoring in more detail for deep dive analytics of network components."
"Network visibility is something that needs to be improved."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"This solution would be improved if it had the ability to retain data longer."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
 

Pricing and Cost Advice

"The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."
"Decodes on less used/popular protocols are available, but they should be included. Additional investment should not be required."
"Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."
"The product is superior to others, but it comes with a price tag that is often difficult to position back to clients."
"We found an issue within the first week of ownership that has been costing us more than the entire license cost."
"There was also some complexity in the adoption rate of it because of how costly the licensing is."
"The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation."
"I would like to see them improve on their licensing and the cost. It's been a challenge for us because the way they have it broken out right now, you have to buy it by units. It's hard for us to know where to put those units because our company is broken up into all these different business units, so it's been challenging in that sense. I just would like to see them improve that model a little bit."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The pricing is fair considering the value provided."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
8%
Computer Software Company
8%
Government
6%
Financial Services Firm
21%
Computer Software Company
11%
Educational Organization
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business78
Midsize Enterprise50
Large Enterprise298
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
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Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: January 2026.
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