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ExtraHop Reveal(x) vs Zscaler Cloud IPS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
ExtraHop Reveal(x) provides quick ROI by rapidly isolating issues, reducing repair time, and ensuring operational efficiency.
No sentiment score available
 

Customer Service

Sentiment score
7.6
ExtraHop Reveal(x) customer service is praised for speed and effectiveness, despite occasional timezone issues, with ratings of 3-10.
Sentiment score
6.4
Zscaler's customer service is praised for quick, efficient support with clear communication, effectively resolving issues like URL connectivity.
I would rate their technical support nine out of ten.
 

Scalability Issues

Sentiment score
7.4
ExtraHop Reveal(x) is highly scalable, effective for varied teams, though costs and upgrades may pose challenges.
No sentiment score available
 

Stability Issues

Sentiment score
8.0
ExtraHop Reveal(x) is praised for reliability and stability, achieving high user ratings with consistent performance-enhancing updates.
Sentiment score
8.3
Zscaler Cloud IPS is highly regarded for stability, with users rating it nine out of ten, despite rare issues.
 

Room For Improvement

ExtraHop Reveal(x) needs improved functionality, cloud capabilities, and support while users seek better pricing, reporting, and technical support.
Zscaler Cloud IPS requires better scalability, improved IPsec, and device connectivity solutions amidst high demand and IP address sharing.
Currently, we have to check manually as we do not receive any notifications about new patches, maintenance, or firmware releases.
 

Setup Cost

ExtraHop Reveal(x) is costly, with pricing based on scaling; however, it offers significant value despite its complexity.
Enterprise buyers find Zscaler Cloud IPS costly, especially for small businesses, despite new security features like Cloud Browser Isolation.
 

Valuable Features

ExtraHop Reveal(x) excels in analytics, security, integration, and user-friendly design for enhanced network visibility and threat detection.
The solution offers a friendly GUI for security features.
 

Categories and Ranking

ExtraHop Reveal(x)
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
Network Traffic Analysis (NTA) (4th), Network Detection and Response (NDR) (6th)
Zscaler Cloud IPS
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (17th)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. ExtraHop Reveal(x) is designed for Network Traffic Analysis (NTA) and holds a mindshare of 21.4%, up 15.4% compared to last year.
Zscaler Cloud IPS, on the other hand, focuses on Intrusion Detection and Prevention Software (IDPS), holds 1.2% mindshare, down 1.3% since last year.
Network Traffic Analysis (NTA)
Intrusion Detection and Prevention Software (IDPS)
 

Featured Reviews

Jordan Swanson - PeerSpot reviewer
It helps you visualize how data moves across your network
I rate ExtraHop Reveal(x) 10 out of 10. This is more of a nice-to-have rather than a must-have solution. Something like a CrowdStrike or a next-gen AV is an essential product, whereas NDR is more of a nice-to-have thing. If you only have a little bit of traffic, you're probably not going to get anything out of it. It's better for a medium-to-large enterprise. It's more appropriate for companies wh a massfootprints or industrial applications using use nonstandard devices. It's helpful for things that use SCADA, the Internet of Things, somethingings that don't fit neatly into other management categories. Itty common for industrial, construction, or maintenance devices to be a little lackluster in their security. Major breaches like the Colonial Pipeline hack and attempted hacks on nuclear power plants all went through Internet of Things vulnerabilities and other devices where security wasn't part of their plan. This helps you cover yourself by monitoring the traffic. With something like CrowdStrike, you need to put the CrowdStrike sensor on it, but Reveal(x) looks at everything on the network.
Atdhe Zyhranaj - PeerSpot reviewer
It allows for a separation between cloud applications and URL filtering
We recently had a significant issue with Zscaler. I think they have too many customers and some of their connection edge nodes went down because there were too many requests. I think they aren't scaling enough to keep up with the demand in some areas. That's one thing they should improve.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Healthcare Company
7%
Government
6%
Financial Services Firm
12%
Manufacturing Company
12%
Computer Software Company
12%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitoring solutions were ExtraHop first, Riverbed SteelCenter second. Their negotiated c...
What open source tool can one use to measure bandwidth from one's upstream service provider?
One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...
What do you like most about ExtraHop Reveal(x)?
With ExtraHop Reveal(x), it gives me more visibility into the packets. It doesn't provide the entire packet capture, but it offers more information on how connections are made at the network layer....
What do you like most about Zscaler Cloud IPS?
The product's most valuable feature is complete SSL inspection.
What is your experience regarding pricing and costs for Zscaler Cloud IPS?
The product is not affordable for small and medium enterprises.
What needs improvement with Zscaler Cloud IPS?
They have given limited free access for a year. Instead, they should increase the file size and give limited free access for around two months. It will allow engineers to evaluate the product.
 

Also Known As

Reveal(x), Revealx
No data available
 

Overview

 

Sample Customers

Wood County Hospital
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Darktrace, Auvik, Cisco and others in Network Traffic Analysis (NTA). Updated: December 2024.
824,067 professionals have used our research since 2012.