FCI CCM is a smart solution that aims at bridging the gap between organizations and their customers by helping them create, manage and deliver dynamic, interactive and personalized Omnichannel communications.
We monitor all Customer Communications Management (CCM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.