FixMe.IT vs NetSupport Manager comparison

Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

Microsoft Intune Device Management Key Features

With Microsoft Intune Device Management you can:

• Ensure devices and apps are compliant with your security requirements.
• Rapidly deploy and authenticate apps on all company devices.
• Remotely access devices to troubleshoot issues or to remove data from them.
• Generate reports for all devices in the system.
• Monitor the way users access and share information to protect company information.
• Set rules and configure settings on personal and organization-owned devices to access data and networks.
• Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

Mobile Application Management

Mobile application management in Intune is designed to protect your organization’s data at the application level.

With Microsoft Intune Application Management you can:

• Configure apps to run with specific settings enabled.
• Update existing apps that are already on the device.
• See reports on which apps are used and monitor their usage.
• Selectively wipe organization data from apps.
• Add mobile apps to user groups and devices.

As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

Reviews from Real Users

Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

FixMe.IT is a remote desktop tool designed for businesses seeking efficient and secure tech support. It provides instant connections, enabling users to solve IT issues quickly without hassle. Ideal for tech-savvy audiences, it simplifies tasks and enhances workflow.

FixMe.IT enables IT professionals to manage remote support effortlessly. By allowing quick connections to multiple computers, it streamlines the support process. Known for its advanced security protocols, it ensures data integrity and confidentiality. FixMe.IT helps companies maximize productivity by reducing downtime and increasing service speed. It is a practical solution for organizations prioritizing remote accessibility and responsive support services.

• Multisession Handling: Operate multiple sessions simultaneously to boost efficiency.
• Two-way Desktop Sharing: Offers bidirectional desktop control for enhanced collaboration.
• Advanced Security: Features include AES encryption and an advanced authentication process.
• File Transfer: Allows seamless file sharing during remote sessions without interruption.
• Unattended Access: Facilitate support for multiple devices without requiring user presence.

• Reduced Downtime: Quick resolutions lead to lesser time consumption and operational delays.
• Enhanced Productivity: Streamlined processes improve employee output.
• Cost Efficiency: Minimized resource expenditure through effective remote solutions.
• Improved Customer Satisfaction: Faster service delivery results in better client experiences.

In sectors like healthcare, finance, and IT services, where confidentiality and efficiency are paramount, FixMe.IT is implemented to maintain operational fluency while safeguarding sensitive data. Its secure, reliable capabilities make it a preferred choice for industries where remote IT management is critical.

NetSupport Manager is heralded for its excellence in remote control, monitoring, and management of networked computers. Widely adopted for IT support, remote education, and managing remote work environments, it facilitates real-time tech assistance, training, and operational tasks from any location. Its robust features, including seamless multi-computer management, efficient file transfers, and comprehensive inventory insights, make it a staple for enhancing organizational productivity and streamlining IT tasks.