FLS VISITOUR vs Service CRM 24x7 comparison

FLS VISITOUR provides the real-time software for route planning and appointment scheduling in the field service. It provides the following solutions:

• DISPATCHING offers the top features- Real-Time Tour optimization, Automation, Data Management, Data Exchange, Data Protection and Multi-Channel Communication.
• CUSTOMER SERVICE, provides Real-time scheduling, Appointments optimized routes, 24/7 client self-service through the appointment web portal with intuitive operation, Information on field service arrival times through real-time data from the mobile solution and High first-time fix rate through precise allocation of the appropriate staff, equipment, and necessary replacement parts.
• IT DEPARTMENT, offers Allocation: Best practice process models and tools for smooth planning, implementation, and productive operation, Data security: Protection of sensitive client and staff data through security-oriented system architecture, encryption, and comprehensive role and rights management, Integration: Flexible connection to numerous ERP and CRM solutions over state-of-the-art interface technology and Centralized monitoring and life cycle management of large installations over FLS ENTERPRISE SERVER CONTROL.