We performed a comparison between FortiSASE and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out in this report how the two Secure Access Service Edge (SASE) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The integration with the company's existing security infrastructure enhanced our security posture since it was a straightforward process."
"The product can scale."
"I feel that it is a stable solution...It is a scalable solution."
"The solution is easy to deploy and simple to manage."
"Deep packet inspection is easier to deploy in the FortiSASE environment. It's much simpler to configure one-touch deployment. It was considerably more convoluted to get that to work using FortiClient. All that processing horsepower is happening in Fortinet's cloud infrastructure, reducing the load on our local routers and on-prem FortiGate firewalls."
"The ZPA is a unique feature which offers VPN along with all the additional security needed."
"It is a stable solution."
"Yes, it is very stable. I have never seen it go down, not once."
"I find all Zscaler Private Access features valuable because each replaces flawed technologies, such as EPAs being replacements for VPN and PR as a replacement for PAM, so I can't mention only one valuable feature. Overall, Zscaler Private Access is a good solution."
"The solution offers a simplified network infrastructure and security functions and it enables secure remote access for the users"
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"The most valuable feature of Zscaler Private Access is we do not have to connect to a VPN, it is seamless. It is more convenient for us because we use one agent to cover the internet and VPN access."
"The most valuable feature is the manageability of the micro tunnels."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"Some of the solution's back-end connectivity and visibility are not robust and could be improved."
"Security and support are two areas with certain shortcomings in the product where improvements are required."
"The GUI and connectivity, along with the support offered, are some of the areas of concern in the product where improvements are required."
"FortiSASE is a work in progress. One area where there is room for improvement is the ability to use FortiSASE on an endpoint that doesn't have the client on it. Other solutions do that by building a VPN tunnel from their on-prem router into the SASE environment. FortiSASE doesn't have that feature yet, but it is on the roadmap for Q3 of this year. I've seen it in their development environment."
"They need to have more concise or precise ways to come up with the return on investment for convincing or presenting this to customers."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors."
"There is improvement in enhancing proper manageability, policies, and logs. So, log management could be improved."
"Conflicts arise if you do not have the same management teams on the product."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."
"The stability could be improved."
"Zscaler Private Access needs to improve its collaboration with applications without compromising security."
FortiSASE is ranked 14th in Secure Access Service Edge (SASE) with 5 reviews while Zscaler Zero Trust Exchange is ranked 3rd in Secure Access Service Edge (SASE) with 34 reviews. FortiSASE is rated 7.4, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of FortiSASE writes "An easy to deploy and simple to manage solution that can be used for remote worker access". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". FortiSASE is most compared with Zscaler Internet Access, Prisma Access by Palo Alto Networks, Cisco Umbrella, Cato SASE Cloud Platform and Netskope , whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cloudflare Access and Check Point Remote Access VPN. See our FortiSASE vs. Zscaler Zero Trust Exchange report.
See our list of best Secure Access Service Edge (SASE) vendors.
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