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Lookout vs Microsoft Defender for Cloud Apps comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.8
Iboss customer service is praised for responsiveness, knowledge, efficiency, excellent support, proactive problem-solving, and dedicated account management.
Sentiment score
8.2
Lookout's customer service is praised for responsiveness despite communication challenges, with comprehensive support and knowledgeable teams ensuring efficiency.
No sentiment score available
 

Room For Improvement

Sentiment score
4.8
IBoss users seek improved reporting, security features, cloud integration, higher network capacity, intuitive configurations, and more efficient customer support.
Sentiment score
5.7
Lookout's Salesforce integration requires enhancements in APIs, identity integration, and multi-cloud support for better performance and innovation.
No sentiment score available
 

Scalability Issues

Sentiment score
8.2
iBoss provides scalable solutions for seamless bandwidth adjustment, supporting global expansion and efficient management of significant user loads.
Sentiment score
8.6
Lookout's scalable SaaS infrastructure enables seamless deployment across organizations, supporting varied device numbers and easy capacity adjustments.
No sentiment score available
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
 

Setup Cost

Sentiment score
6.4
Iboss offers competitive, transparent pricing with a per-user model, simplifying cost forecasting and enhancing budget predictability for enterprises.
Sentiment score
6.0
Enterprise buyers find Lookout's pricing fair, competitive, and cost-effective for security enhancements compared to solutions like Prisma and Umbrella.
No sentiment score available
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
 

Stability Issues

Sentiment score
8.2
iboss is highly stable with minimal issues; cloud transition improves performance, earning high stability ratings from users.
Sentiment score
8.1
Users praise performance but note potential stability issues due to partner involvement and gateway overutilization, affecting ratings.
No sentiment score available
 

Valuable Features

Sentiment score
7.7
Iboss provides scalable cloud security with advanced features like content filtering, SSL inspection, and seamless integration, enhancing user protection.
Sentiment score
7.3
Lookout's encryption and security features enhance compliance and usability in financial, government, and healthcare sectors, ensuring privacy and protection.
No sentiment score available
The solution's mental health function can detect if someone needs help.
 

Categories and Ranking

iboss
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Ranking in Cloud Access Security Brokers (CASB)
8th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (13th), Internet Security (4th), Web Content Filtering (4th), ZTNA as a Service (13th), Secure Access Service Edge (SASE) (10th)
Lookout
Ranking in Cloud Access Security Brokers (CASB)
12th
Average Rating
7.2
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
Secure Web Gateways (SWG) (23rd), Mobile Data Protection (7th), Threat Intelligence Platforms (19th), Endpoint Detection and Response (EDR) (41st), Mobile Threat Defense (2nd), ZTNA as a Service (16th), ZTNA (11th), Secure Access Service Edge (SASE) (21st)
Microsoft Defender for Clou...
Ranking in Cloud Access Security Brokers (CASB)
4th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
32
Ranking in other categories
Advanced Threat Protection (ATP) (12th), Microsoft Security Suite (11th)
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
DB
Enhanced mobile security with visibility into app and website usage, but installation challenges remain
We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…
Anthony Alvarico - PeerSpot reviewer
Provides discovery, data exfiltration, and sensitive data exposure at low cost
The deployment process is quick, taking two to three days. The implementation and customization require more time. We need to adjust the setup to fit the client's needs, which involves fine-tuning notifications and alerts to avoid overwhelming them. First, you need the appropriate licensing. Once you have that, go to security.microsoft.com and integrate with Defender for Endpoints to receive information. While you can ingest logs from different firewalls, such as Palo Alto or Cisco, we usually implement them with Defender for Endpoints. Once a laptop or desktop is set up in Defender for Endpoints, integrating Cloud Apps with the endpoints allows us to collect the data easily. I rate the initial setup a nine out of ten, where one is difficult and ten is easy.
report
Use our free recommendation engine to learn which Cloud Access Security Brokers (CASB) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
19%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What is your experience regarding pricing and costs for Lookout?
The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.
What needs improvement with Lookout?
There is nothing we have come across that we've desired.
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Microsoft Cloud App Security?
It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notificatio...
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
Honestly, it is expensive. I would rate the price as eight out of ten.
 

Also Known As

iBoss Cloud Platform
CipherCloud
MS Cloud App Security, Microsoft Cloud App Security
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Find out what your peers are saying about Lookout vs. Microsoft Defender for Cloud Apps and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.