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Fortra's Alert Logic MDR vs Proficio SOC as a Service comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
8.8
Fortra's Alert Logic MDR excels in scalability, seamlessly supporting diverse teams, AWS integrations, and large user bases without issues.
No sentiment score available
 

Valuable Features

Sentiment score
8.4
Fortra's Alert Logic MDR delivers fast threat detection with user-friendly tools, comprehensive insights, and enhanced threat response capabilities.
No sentiment score available
 

Room For Improvement

Sentiment score
6.4
Fortra's Alert Logic MDR needs enhanced customization, improved documentation, user-friendly interface, AI security, and flexible API for SMEs.
No sentiment score available
 

Stability Issues

Sentiment score
8.4
Fortra's Alert Logic MDR is highly reliable, seamlessly integrates with Nexus 9000s, and consistently performs well under various conditions.
No sentiment score available
 

Customer Service

Sentiment score
10.0
Fortra's Alert Logic MDR receives mixed reviews on support, praised for expertise but criticized for inconsistent promptness with 70% satisfaction.
No sentiment score available
 

Setup Cost

Sentiment score
8.8
Fortra's Alert Logic MDR offers competitive pricing with logical licensing, appealing to enterprise buyers for its value and convenience.
No sentiment score available
 

Categories and Ranking

Fortra's Alert Logic MDR
Ranking in SOC as a Service
4th
Average Rating
8.0
Reviews Sentiment
8.3
Number of Reviews
11
Ranking in other categories
Vulnerability Management (34th), Managed Detection and Response (MDR) (20th)
Proficio SOC as a Service
Ranking in SOC as a Service
7th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the SOC as a Service category, the mindshare of Fortra's Alert Logic MDR is 8.7%, down from 11.9% compared to the previous year. The mindshare of Proficio SOC as a Service is 6.3%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SOC as a Service
 

Featured Reviews

reviewer1525833 - PeerSpot reviewer
Great reporting and session logic with an easy initial setup
The initial setup isn't too difficult. It's pretty straightforward. An organization shouldn't have too much trouble with the setup. The deployment is very fast. It doesn't take too much time at all. It's likely less than five minutes. Honestly, it's almost instantaneous. There is no mapping. Once you're done with the customization you can use it. It's not time-consuming. The customization part is based on whatever keywords and attributes you are adding, and that's less than a minute of time to handle. There is no time consumed. You just need to add to a filter. You don't really need to worry about having too much maintenance. It's not required really. Maybe once the log is full, you may require a maintenance checkup of six months on. We have a server team that manages that aspect.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Healthcare Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Alert Logic?
The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in...
What is your experience regarding pricing and costs for Alert Logic?
Alert Logic's license is one of the most competitive. They deliver a high-quality service for a competitive price.
What needs improvement with Alert Logic?
Alert Logic should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like SentinelOne, CrowdStrike, or Sophos. I think Alert Log...
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Also Known As

Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
No data available
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
BDP INTERNATIONAL, SCRIPPS RESEARCH, PHARMACY QUALITY SOLUTIONS, CATHOLIC HEALTH, LEWIS & CLARK COLLEGE
Find out what your peers are saying about Arctic Wolf Networks, Palo Alto Networks, Netsurion and others in SOC as a Service. Updated: October 2024.
816,406 professionals have used our research since 2012.