Gainsight Platform vs Totango comparison

The Experience You Want With The Power You Need

The most innovative companies in the world have joined the Customer Success movement and built their customer management processes on the award winning Gainsight platform. With Gainsight, your team can:

•  Create customer communications at scale with Copilot
•  Proactively demonstrate ROI with Success Plans
•  Drive consistent action with Cockpit and Playbooks

With Gainsight's powerful Customer Success solution, you can turn your customers into your greatest advocates and your business's greatest advantage.

Totango Customer Success Management enable a culture of the customer with the Enterprise to Customer business growth strategy, where the customer is the focus of everything what employees do. Totango Customer Success Management offers two products:

1. Customer Engagement - a robust customer success management platform with three editions for companies of any size.
2. Enterprise Impact - a conversational interface that is available to all employees, for a flat access fee and no special log-in required.