HappyFox vs LiveChat comparison

Tenmiles and Text are both solutions in the Help Desk Software category. Tenmiles is ranked #33, while Text is ranked #45. Tenmiles holds a 0.4% mindshare in HDS, compared to Text’s 0.1% mindshare. Additionally, 100% of Text users are willing to recommend the solution.

HappyFox

149 Views
111 Comparison Views

LiveChat

Read 6 LiveChat reviews

100 Views
55 Comparison Views

100% willing to recommend

HappyFox

LiveChat

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between HappyFox and LiveChat based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software.

To learn more, read our detailed Help Desk Software Report (Updated: April 2025).

Buyer's Guide

Help Desk Software

April 2025

Download the complete report

Helped 848,989 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HappyFox

Ranking in Help Desk Software

33rd

Average Rating

0.0

Number of Reviews

Ranking in other categories

Customer Experience Management (31st), Customer Feedback Management (8th)

LiveChat

Ranking in Help Desk Software

45th

Average Rating

9.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

IT Service Management (ITSM) (49th), Live Chat (1st)

Mindshare comparison

As of April 2025, in the Help Desk Software category, the mindshare of HappyFox is 0.4%, up from 0.3% compared to the previous year. The mindshare of LiveChat is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Help Desk Software

Featured Reviews

Use HappyFox?

Share your opinion

it_user371517

Owner at a non-tech company with 51-200 employees

We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions.

We have recommend this product to many camps in our industry and it is being adopted as a best practice during summer camp sales season. I am not tech savvy. This is a product we implemented and I love it. There is nothing that I feel is missing. It truly does what I need it to do and anything else I would say, I would be making it up.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs.

See recommendations

848,989 professionals have used our research since 2012.

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

ServiceNow vs HappyFox

Compared 100% of the time

More HappyFox Competitors

No data available

Product Reports

Buyer's Guide

Customer Experience Management

April 2025

Download HappyFox product report

Buyer's Guide

LiveChat

April 2025

Download LiveChat product report

Also Known As

No data available

chat.io

Overview

HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.

Tenmiles

Premium live chat software with help desk features.

Used by businesses to provide amazing customer service, increase online conversion and improve sales results.

LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.

Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.

Give it a try at https://www.livechatinc.com

Text

Sample Customers

Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser

Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.

Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: April 2025.

DOWNLOAD NOW

848,989 professionals have used our research since 2012.

See our list of best Help Desk Software vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.