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Huawei eSight vs Loom Systems comparison

Huawei and ServiceNow are both solutions in the IT Infrastructure Monitoring category. Huawei is ranked #34 with an average rating of 8.7, while ServiceNow is ranked #64. Huawei holds a 0.9% mindshare in IM, compared to ServiceNow’s 0.2% mindshare. Additionally, 72% of Huawei users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.
Huawei eSight
Read 10 Huawei eSight reviews
  • 1,174 Views
  • 861 Comparison Views
72% willing to recommend
Loom Systems
Read 4 Loom Systems reviews
  • 285 Views
  • 175 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Loom Systems and Huawei eSight compete in the IT operations management space. Data suggests Huawei eSight may have the upper hand due to its comprehensive feature set.

Features: Loom Systems offers automatic anomaly detection, predictive insights, and integration with popular communication tools. Huawei eSight provides extensive network management capabilities, real-time monitoring, and enhanced performance analytics.

Room for Improvement: Loom Systems could enhance its network management capabilities, add more real-time monitoring features, and offer more comprehensive performance analytics. Huawei eSight could improve pricing structures, simplify deployment processes, and focus on increasing quicker data insights for users.

Ease of Deployment and Customer Service: Loom Systems features a cloud-based solution with an agile deployment model and responsive customer service. Huawei eSight may require more complex on-premise setups, which can be time-consuming but is supported by strong technical assistance.

Pricing and ROI: Loom Systems is noted for lower setup costs and a faster ROI, appealing to smaller organizations or those with budget constraints. Huawei eSight might have higher initial costs but provides significant ROI through its extensive suite of network management tools.

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To learn more, read our detailed Huawei eSight vs. Loom Systems Report (Updated: March 2025).
Buyer's Guide
Huawei eSight vs. Loom Systems
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huawei eSight
Ranking in IT Infrastructure Monitoring
34th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Network Management Applications (9th)
Loom Systems
Ranking in IT Infrastructure Monitoring
64th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (2nd)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.9%, up from 0.8% compared to the previous year. The mindshare of Loom Systems is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Gary Strydom - PeerSpot reviewer
Used to monitor devices and provides the hardware alarms feature
Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.
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Keerthi Kumar Sangaraju - PeerSpot reviewer
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."
"We can scale the solution."
"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."
"The solution's most valuable dashboard features include monitoring storage, resource availability, and hardware alarms."
"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."
"The product is stable."
"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."
"The most important features are alarm management and the visualization of the health of our network devices."
More Huawei eSight pros
"You can develop your own apps within Loom, and they can be configured very simply."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"The RFS portion of the solution is the product's most valuable feature."
 

Cons

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."
"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."
"The variety of license types should be made simpler as, at present, it is complex."
"This solution could be improved by offering monitoring for all devices and not only Huawei devices."
"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."
"It is not a very flexible product."
"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."
"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."
More Huawei eSight cons
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"The change management within the solution needs to be improved. There needs to be more process automation."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The reporting is a bit weak. They should work to improve this aspect of the product."
 

Pricing and Cost Advice

"The price is very expensive."
"The solution’s pricing is reasonable."
"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."
"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."
"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."
"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
Financial Services Firm
22%
Computer Software Company
22%
Real Estate/Law Firm
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Huawei eSight?
We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers.
See all answers
What needs improvement with Huawei eSight?
Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.
See all answers
What is your primary use case for Huawei eSight?
We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...
See all answers
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No data available
 

Product Reports

Buyer's Guide
Network Management Applications
March 2025
Huawei eSight reportDownload Huawei eSight product report
Buyer's Guide
IT Infrastructure Monitoring
March 2025
Loom Systems reportDownload Loom Systems product report
 

Overview

Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

Huawei
Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.
ServiceNow
 

Sample Customers

Marina Bay, CITIC Pacific Mining
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Buyer's Guide
Huawei eSight vs. Loom Systems
March 2025
Free Report: Huawei eSight vs. Loom Systems
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