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IBM Security QRadar vs Logpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
IBM Security QRadar provides cost-effective value with strong ROI, efficient resource use, and quick threat response for organizations.
Sentiment score
8.0
Logpoint ensures compliance, generates revenue, and offers 40% ROI through secure access and predictable cost for SOC operations.
Investing this amount was very much worth it for my organization.
 

Customer Service

Sentiment score
6.1
IBM QRadar customer service is praised for availability, but technical support receives mixed reviews due to inconsistent service levels.
Sentiment score
7.2
Logpoint support is friendly and improving but faces response delays and skill inconsistencies, especially in the U.S. market.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
The problem escalates through level one to level three, and then the process starts over with Novo again.
I received very good support, possibly due to a good relationship with IBM.
Logpoint's customer support is not sufficient with only one engineer in the US.
 

Scalability Issues

Sentiment score
7.5
IBM Security QRadar excels in scalable adaptability, supporting diverse environments and expansion with cloud options enhancing seamless growth.
Sentiment score
7.5
LogPoint offers scalable, modular solutions for businesses of all sizes, ensuring seamless integration and high availability for growth.
It is web-based and accommodates the expansion of our organization.
 

Stability Issues

Sentiment score
7.6
IBM Security QRadar is stable if configured properly, with support praised, despite occasional issues during updates and high usage.
Sentiment score
6.7
Logpoint is stable but can face issues with compatibility and configuration, though newer versions show improvements.
The product has been stable so far.
I think QRadar is stable and currently satisfies my needs.
 

Room For Improvement

IBM Security QRadar needs enhanced usability, integration, support, API access, automation, cost-efficiency, and customization to address user challenges.
LogPoint faces usability, integration, and resource challenges, needing improvements in documentation, cloud deployment, support, and advanced features affordability.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
We receive logs from different types of devices and need a way to correlate them effectively.
Improving the integration with IBM Server for MetaMask for correlation rules would be beneficial.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
 

Setup Cost

IBM Security QRadar provides competitive, negotiable pricing for enterprises, perceived as cost-effective compared to some competitors like Splunk.
Logpoint's predictable pricing appeals to users, especially NGOs, despite potential additional consulting costs and perceived increasing expense.
 

Valuable Features

IBM Security QRadar excels with scalable log management, threat detection, user analytics, customization, and seamless integration for enhanced monitoring.
LogPoint excels in log centralization, analytics, SIEM/SOAR integration, cost-efficiency, and provides highly-regarded support services.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
 

Categories and Ranking

IBM Security QRadar
Ranking in Log Management
6th
Ranking in Security Information and Event Management (SIEM)
4th
Ranking in User Entity Behavior Analytics (UEBA)
1st
Ranking in Endpoint Detection and Response (EDR)
18th
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
207
Ranking in other categories
Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (13th)
Logpoint
Ranking in Log Management
21st
Ranking in Security Information and Event Management (SIEM)
20th
Ranking in User Entity Behavior Analytics (UEBA)
7th
Ranking in Endpoint Detection and Response (EDR)
30th
Ranking in Security Orchestration Automation and Response (SOAR)
13th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Security Information and Event Management (SIEM) category, the mindshare of IBM Security QRadar is 10.3%, up from 10.1% compared to the previous year. The mindshare of Logpoint is 0.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Md. Shahriar Hussain - PeerSpot reviewer
Real-time incident detection and user-friendly dashboard benefit daily operations
There are many types of AI, and this AI is very limited in SQL and features. There may be potential for improvement. So far, it seems very limited. It shows some good features in the correlation part, but I think there is room for improvement. For instance, when creating rules, it can suggest more rules, reducing the effort needed. If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules. Sometimes logs I receive don't mean anything, and I need technical stakeholders to share or forward logs, but these are sometimes inadequate. Keywords can help identify insufficient logs. I often lack time to verify logs. Sharing false positive results could be reduced to help my team.
Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
6%
Educational Organization
67%
Computer Software Company
8%
Comms Service Provider
4%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about IBM QRadar?
The event collector, flow collector, PCAP and SOAR are valuable.
What is your experience regarding pricing and costs for LogPoint?
The pricing is reasonable. The costs are charged on a yearly basis, however, I do not want to disclose exact figures.
What needs improvement with LogPoint?
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing w...
 

Also Known As

IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar, IBM QRadar User Behavior Analytics, IBM QRadar Advisor with Watson
No data available
 

Learn More

 

Overview

 

Sample Customers

Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Find out what your peers are saying about IBM Security QRadar vs. Logpoint and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.