We performed a comparison between Infor CloudSuite CRM and Microsoft Dynamics CRM based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The solution is versatile and customizable."
"The history of engagement with our customers, including all conversations, has been most valuable when using this solution."
"The most valuable feature of Microsoft Dynamics CRM is the campaign feature."
"The most valuable feature is that it's easy to use and can work with any Microsoft solution without problems."
"My access to Microsoft Dynamics CRM is limited, so I can only access the feature of registering the pipeline and activities. That feature is enough for me to do the job, and is what I find most valuable in the solution."
"The most valuable features are the integration capabilities with other third-party software. It has an easy user interface and in terms of security, it has permission-based access for different users."
"Integration with other Microsoft tools is a good feature of Microsoft Dynamics CRM."
"The initial setup is pretty straightforward."
"They could include marketing automation for the product."
"Microsoft Dynamics CRM can improve by having integration with Slack. Additionally, the solution is incomplete, and we must use other solutions to fulfill our needs."
"They should work on improving the solution's scalability."
"The overall price of Microsoft Dynamics CRM could improve."
"This solution would be easier to use if everything was displayed on one page, to avoid moving from one tab to another tab to add documents or add comments."
"Microsoft Dynamics CRM can improve the integration with the other system. If they have more flexibility to connect with another system it will be more effective."
"The product is very old."
"The approvals component of Dynamics is complex. It isn't very easy to generate approvals between different departments."
"The UI could definitely be improved."
Infor CloudSuite CRM is ranked 34th in CRM with 1 review while Microsoft Dynamics CRM is ranked 2nd in CRM with 68 reviews. Infor CloudSuite CRM is rated 9.0, while Microsoft Dynamics CRM is rated 7.8. The top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". On the other hand, the top reviewer of Microsoft Dynamics CRM writes "Intuitive APIs, customizable design, but dashboards could improve". Infor CloudSuite CRM is most compared with , whereas Microsoft Dynamics CRM is most compared with Salesforce Sales Cloud, SAP CRM, ServiceNow, Siebel CRM and monday.com.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.