Both Iron Mountain Connect and NovaStor NovaBACKUP are data protection solutions with distinct features and benefits. NovaStor NovaBACKUP seems to have the upper hand due to its backup reliability, ease of deployment, and strong user satisfaction.
Features: User reviews highlight Iron Mountain Connect’s valuable features such as advanced data encryption, extensive reporting tools, and seamless integration with other enterprise systems. NovaStor NovaBACKUP is noted for its user-friendly scheduling options, reliable backup processes, and extensive cloud storage compatibility.
Room for Improvement: Iron Mountain Connect users suggest enhancements in data recovery speed, better mobile support, and performance optimization. For NovaStor NovaBACKUP, users request improved speed during large backup operations, more intuitive error reporting, and better performance.
Ease of Deployment and Customer Service: Users find Iron Mountain Connect’s deployment process straightforward but challenging with complex configurations. Customer service receives mixed reviews, with some delays reported. NovaStor NovaBACKUP is commended for its quick and easy deployment, and its customer service is highly favorable.
Pricing and ROI: Iron Mountain Connect’s setup costs are considered high, but the ROI is substantial due to its comprehensive feature set. NovaStor NovaBACKUP offers competitive pricing and delivers a strong ROI, especially valued by small to medium-sized businesses.
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