Ivanti Patch for Linux, UNIX, Mac vs Quest KACE Systems Management Appliance (SMA) comparison

Ivanti Patch for Linux, UNIX, Mac vs. Quest KACE Systems Management Appliance (SMA)

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Helped 814,485 peers since 2012

Categories and Ranking

Ivanti Patch for Linux, UNI...

Ranking in Patch Management

17th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest KACE Systems Manageme...

Ranking in Patch Management

7th

Average Rating

8.8

Number of Reviews

Ranking in other categories

Configuration Management (14th), Endpoint Compliance (7th)

Mindshare comparison

As of October 2024, in the Patch Management category, the mindshare of Ivanti Patch for Linux, UNIX, Mac is 0.6%, down from 0.6% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 7.1%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management

Featured Reviews

Mario Del Toro

CyberSecurity Executive IAM Engineer at Tata Consultancy

May 26, 2023

Helps to manage the accesses for the users, provide specific permissions, and verify identities

I use the solution to manage the accesses for the users, provide specific permissions, and verify identities. The tool is a stable product. The tool needs to improve its visual system. I would rate the product's stability a ten out of ten. I would rate the solution's scalability a nine out…

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Fernando Cezario

Level 2 Support at Tigs

Jan 25, 2024

Helpful for IT asset management and offer a good dashboard

I like the KACE software dashboard so much! It's convenient. I don't need to know technical details like file formats (PDF or whatever) for installation, even for applications like Adobe. Here's how I use it: Let's say I have a license for Adobe and I need to install it on a computer named Julian. I simply open a case, enter the name of the application (Adobe), open the dashboard, and search for the computer named Julian. Once I select the computer, it shows up in the dashboard. Now, in the same case, I can open a large batch of software, select the application (Adobe Acrobat again), and choose the computer named Julian. KACE then deploys the application with minimal errors, usually within one or two minutes. Julian even receives a notification on their computer that the installation process has begun. It's fantastic! Moreover, it helped so much streamline our IT asset management and inventory. Sometimes someone changes the computer assigned to someone else. For example, Juliano had a computer, and then Matos changed it to his own use. I wouldn't know about this change if it weren't for KACE. KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user. So, if I see "Juliano" on KACE but a different user is logged in, that tells me something might be wrong. I find this functionality very helpful for IT asset management.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The website development section is the most valuable feature of the solution."

"Ivanti Patch for Linux, UNIX, and Mac helps to ensure that everything is up to date."

"The tool is a stable product."

"The solution is easy to implement."

"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."

"Patching is definitely the most valuable feature. It gives us good, centralized software, which comes in very handy since we are doing 400 servers at a time. It enables us to manage all the servers, and to deal with the application team regarding reboots and scheduling."

"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."

"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."

"I am impressed by the service desk ticketing and asset management."

"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."

"The service desk can be configured and customized to better serve our environment."

"My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The tool helped us deploy custom software for specific departments. We also did Windows updates with the product."

More Quest KACE Systems Management Appliance (SMA) pros

Cons

"The better way to improve the solution is by working on an area where it lacks, which includes the migration part."

"The tool needs to improve its visual system."

"The solution can be quite expensive, compared to other options on the market."

"One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time."

"We'd love to see support for larger dependencies in the scripting feature."

"I've had some issues with patch catalogue."

"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."

"Sometimes the information is not as real time as it's supposed to be."

"I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement."

"Paying for the product should come with full and extended training anytime it is needed."

"KACE implemented the possibility of reducing the network speed of the KACE agent. You can set it so that it takes whatever network speed you want or you can set it to 5 Mb, to save network speed. You set it for all the computers, but it would be preferable to separate between VPN connections in our home office and the local area. It would be great to be able to set separate speeds for different VLANs."

More Quest KACE Systems Management Appliance (SMA) cons

Pricing and Cost Advice

"The solution is open-source, so we do not need any licensing."

"It is expensive in Brazil."

"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."

"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."

"Licensing is very straightforward. They don't overcomplicate it. This is not a Cisco product where you have to have 30 different licenses just to open the box. It's pretty much set-and-forget. You pay an annual license... The cost is in the mid to upper range, but the ROI exceeds the outside cost, especially once you've had the system for a while."

"Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."

"n terms of pricing and licensing, my advice is that you need to assess what you need and then look at what they offer. It's easy to get caught up in the things that you want, but don't really need."

"The pricing and licensing are absolutely fair."

"There are no costs in addition to the standard licensing fees."

More Quest KACE Systems Management Appliance (SMA) pricing and cost advice

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814,485 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

University

12%

Government

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

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Questions from the Community

What do you like most about Ivanti Patch for Linux, UNIX, Mac?

Ivanti Patch for Linux, UNIX, and Mac helps to ensure that everything is up to date.

What is your experience regarding pricing and costs for Ivanti Patch for Linux, UNIX, Mac?

The solution is not expensive. It is cheaper than other solutions. The solution is open-source, so we do not need any licensing.

What needs improvement with Ivanti Patch for Linux, UNIX, Mac?

The better way to improve the solution is by working on an area where it lacks, which includes the migration part. Currently, on Amazon AWS, we have hosted all the websites. It is fine to migrate f...

What do you like most about Quest KACE Systems Management?

KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search t...

What is your experience regarding pricing and costs for Quest KACE Systems Management?

It is expensive in Brazil. Generally, it's considered expensive, especially compared to solutions like Spiceworks.

What needs improvement with Quest KACE Systems Management?

Easier integration would be beneficial.

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Comparisons

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Product Reports

Patch Management

Download Ivanti Patch for Linux, UNIX, Mac product report

Ivanti Patch for Linux, UNIX, Mac report

Quest KACE Systems Management Appliance (SMA)

Download Quest KACE Systems Management Appliance (SMA) product report

Quest KACE Systems Management Appliance (SMA) report

Also Known As

HEAT Patch, PatchLink

Dell KACE Systems Management

Learn More

Ivanti

Quest Software

Overview

Ivanti Patch for Linux, UNIX, Mac, powered by Heat, swiftly detects vulnerabilities in today’s environment, from workstation to data center. And it deploys expertly pretested patches automatically, helping organizations to patch with more efficiency and efficacy.

Quest KACE Systems Management Appliance is a comprehensive endpoint and service desk management platform. It supports IT operations with functionalities such as ticketing, patch management, software deployment, and asset management.

KACE provides robust automation for managing software distribution and patch tasks. Organizations depend on it for security updates, system compliance, and centralized control over diverse devices. Integration with tools like Bomgar and ServiceNow enhances its remote support capabilities, while its intuitive interface streamlines IT processes, increasing productivity. Managing thousands of endpoints, it supports accreditation compliance and reports on system status and security.

What are the key features of Quest KACE SMA?

Automation: Streamlines software deployment and patch management.
Asset Management: Offers comprehensive inventory controls.
Integration: Compatible with Bomgar and ServiceNow for enhanced remote support.
System Deployment: SDA simplifies deployment across multiple machines.
Intuitive Interface: Facilitates IT task management from a single pane.

What benefits and ROI should users look for?

Increased Productivity: Simplifies IT tasks, optimizing resources.
Centralized Control: Manages a wide range of devices from one interface.
Security Compliance: Ensures systems are updated and compliant.
Enhanced Support: Improved remote support through integrations.
Reporting Capabilities: Provides insights into IT operations and status.

Quest KACE Systems Management Appliance is implemented across industries needing robust IT management solutions such as healthcare for compliance and security, education for asset tracking, and corporate enterprises for efficient IT operations. Its multifunctional nature caters to diverse industry requirements, enhancing communication and data management.

Sample Customers

Information Not Available

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

Ivanti Patch for Linux, UNIX, Mac vs. Quest KACE Systems Management Appliance (SMA)