Ivanti Patch for Linux, UNIX, Mac vs Quest KACE Systems Management Appliance (SMA) comparison

Ivanti and Quest Software are both solutions in the Patch Management category. Ivanti is ranked #17 with an average rating of 9.0, while Quest Software is ranked #10 with an average rating of 8.3. Ivanti holds a 0.5% mindshare in PM, compared to Quest Software’s 5.9% mindshare. Additionally, 100% of Ivanti users are willing to recommend the solution, compared to 95% of Quest Software users who would recommend it.

Ivanti Patch for Linux, UNI...

Read 4 Ivanti Patch for Linux, UNIX, Mac reviews

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119 Comparison Views

100% willing to recommend

Quest KACE Systems Manageme...

Read 39 Quest KACE Systems Management Appliance (SMA) reviews

1,917 Views
1,208 Comparison Views

95% willing to recommend

Ivanti Patch for Linux, UNI...

Quest KACE Systems Manageme...

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Executive SummaryUpdated on Oct 27, 2024

Quest KACE Systems Management Appliance and Ivanti Patch for Linux, UNIX, Mac compete in systems management and patching solutions for enterprises. Quest KACE has the upper hand in customer service satisfaction, while Ivanti Patch is noted for its comprehensive features.

Features: Quest KACE Systems Management Appliance is recognized for its all-in-one systems management, providing asset management, compliance tracking, and software deployment. It's ideal for organizations seeking integration in their IT processes. Ivanti Patch for Linux, UNIX, Mac is strong in patch management, able to identify, deploy, and verify patches across diverse systems efficiently, which is appealing to security-focused businesses.

Ease of Deployment and Customer Service: Quest KACE Systems Management Appliance has an intuitive setup process, integrating seamlessly into IT environments, with customer service that slightly exceeds user satisfaction compared to Ivanti. Ivanti Patch's deployment is straightforward with strong technical support, making its adoption smooth.

Pricing and ROI: Quest KACE Systems Management Appliance is known for competitive initial setup costs and clear ROI suitable for comprehensive management. Ivanti Patch has a higher upfront cost due to specialization, but provides satisfactory ROI for enterprises prioritizing security.

To learn more, read our detailed Ivanti Patch for Linux, UNIX, Mac vs. Quest KACE Systems Management Appliance (SMA) Report (Updated: January 2025).

Buyer's Guide

Ivanti Patch for Linux, UNIX, Mac vs. Quest KACE Systems Management Appliance (SMA)

January 2025

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Helped 838,713 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ivanti Patch for Linux, UNI...

Ranking in Patch Management

17th

Average Rating

9.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest KACE Systems Manageme...

Ranking in Patch Management

10th

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Client Desktop Management (5th), Endpoint Compliance (7th), Remote Monitoring and Management (RMM) (12th)

Mindshare comparison

As of February 2025, in the Patch Management category, the mindshare of Ivanti Patch for Linux, UNIX, Mac is 0.5%, down from 0.6% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 5.9%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management

Featured Reviews

Mario Del Toro

CyberSecurity Executive IAM Engineer at Tata Consultancy

Helps to manage the accesses for the users, provide specific permissions, and verify identities

I use the solution to manage the accesses for the users, provide specific permissions, and verify identities. The tool is a stable product. The tool needs to improve its visual system. I would rate the product's stability a ten out of ten. I would rate the solution's scalability a nine out…

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Scott Tweed

Windows Engineer at a tech services company with 5,001-10,000 employees

Low maintenance, reliable, and easy to create packages

I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool is a stable product."

"Ivanti Patch for Linux, UNIX, and Mac helps to ensure that everything is up to date."

"The solution is easy to implement."

"The website development section is the most valuable feature of the solution."

"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."

"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."

"Pretty much all of the features are valuable. The inventory is very helpful to be able to keep track of our devices. The deployments make it easy to deploy new software packages or upgrade packages. The help desk is also a great tool for tracking problems and problem tickets."

"You don't have to be an advanced user. Rather, in terms of ease of use, this product is right where it needs to be."

"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."

"Using this solution saves us lots of time, especially when it comes to performing updates."

"We're able to deploy software and push out fixes to endpoints faster than ever."

"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."

More Quest KACE Systems Management Appliance (SMA) pros

Cons

"The solution can be quite expensive, compared to other options on the market."

"The better way to improve the solution is by working on an area where it lacks, which includes the migration part."

"The tool needs to improve its visual system."

"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case."

"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way."

"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."

"The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option."

"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."

"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."

"Scalability is my primary concern right now."

"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."

More Quest KACE Systems Management Appliance (SMA) cons

Pricing and Cost Advice

"The solution is open-source, so we do not need any licensing."

"Licensing is very straightforward. They don't overcomplicate it. This is not a Cisco product where you have to have 30 different licenses just to open the box. It's pretty much set-and-forget. You pay an annual license... The cost is in the mid to upper range, but the ROI exceeds the outside cost, especially once you've had the system for a while."

"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."

"Their pricing is per end-point device. There is an initial cost for the license for the server, which is pretty low, and then there is a per end-point device license, which is also fairly low. So, the pricing is still reasonable."

"The pricing is great. It's billed annually and it's very reasonable."

"The pricing is fair."

"It may be more expensive, but you get what you pay for."

"It is expensive in Brazil."

"The product is reasonably priced."

More Quest KACE Systems Management Appliance (SMA) pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

12%

University

12%

Financial Services Firm

10%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Ivanti Patch for Linux, UNIX, Mac?

Ivanti Patch for Linux, UNIX, and Mac helps to ensure that everything is up to date.

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What is your experience regarding pricing and costs for Ivanti Patch for Linux, UNIX, Mac?

The solution is not expensive. It is cheaper than other solutions. The solution is open-source, so we do not need any licensing.

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What needs improvement with Ivanti Patch for Linux, UNIX, Mac?

The better way to improve the solution is by working on an area where it lacks, which includes the migration part. Currently, on Amazon AWS, we have hosted all the websites. It is fine to migrate f...

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What do you like most about Quest KACE Systems Management?

KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search t...

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What is your experience regarding pricing and costs for Quest KACE Systems Management?

The pricing is in the middle range of the market, not too expensive but not the cheapest either.

See all answers

What needs improvement with Quest KACE Systems Management?

The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option.

See all answers

Comparisons

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Product Reports

Buyer's Guide

Patch Management

January 2025

Ivanti Patch for Linux, UNIX, Mac report

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Buyer's Guide

Quest KACE Systems Management Appliance (SMA)

February 2025

Quest KACE Systems Management Appliance (SMA) report

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Also Known As

HEAT Patch, PatchLink

Dell KACE Systems Management

Overview

Ivanti Patch for Linux, UNIX, Mac, powered by Heat, swiftly detects vulnerabilities in today’s environment, from workstation to data center. And it deploys expertly pretested patches automatically, helping organizations to patch with more efficiency and efficacy.

Ivanti

Quest KACE Systems Management Appliance is a comprehensive tool for managing IT endpoints. It facilitates asset management, software distribution, and endpoint tracking while offering remote access capabilities and a centralized help desk.

Quest KACE Systems Management Appliance is designed for organizations that need efficient endpoint management. It offers a range of features like inventory tracking, automated patch management, and ticketing. By integrating with remote access tools such as Bomgar, Quest KACE helps reduce manual tasks involved in managing software updates and system deployments. Although it faces challenges in scalability and requires improvements in integration and reporting, it remains a versatile choice for asset tracking and endpoint administration.

What are Quest KACE SMA's key features?

Asset Management: Streamline the organization and tracking of physical and virtual assets.
Remote Access: Integrates with Bomgar for secure, remote troubleshooting and management.
Software Distribution: Deploy applications across devices efficiently without physical intervention.
Centralized Endpoint Management: Manage endpoints from a centralized console to ensure compliance and optimization.
Automated Patch Management: Schedule and deploy patches to maintain system security and performance.
Help Desk: Integrated ticketing system for tracking and resolving user issues.
Scripting and Reporting: Enhance administrative tasks through automated scripts and detailed reports.

What benefits should users consider?

Improved Productivity: Reduces manual interference with automated deployments and updates.
Labor Savings: Minimizes labor requirements with efficient remote management tools.
Integrated Reporting: Provides actionable insights through comprehensive reports to optimize IT operation.
User-Friendly Interface: Boosts effectiveness due to its intuitive, easy-to-navigate design.

Quest KACE Systems Management Appliance is implemented across industries for managing IT assets and endpoints, particularly where remote management and compliance are critical. It's employed in healthcare, education, and government sectors for efficient patch management, inventory control, and software deployment, aiding organizations in managing security accreditations and centralizing help desk operations.

Quest Software

Sample Customers

Information Not Available

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

Buyer's Guide

Ivanti Patch for Linux, UNIX, Mac vs. Quest KACE Systems Management Appliance (SMA)

January 2025

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