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Ivanti Patch for Linux, UNIX, Mac vs Quest KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 27, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Ivanti Patch for Linux, UNIX, Mac receives praise for responsive, knowledgeable support and an intuitive, user-friendly support portal.
No sentiment score available
Quest KACE Systems Management Appliance support is praised for its prompt, knowledgeable assistance, especially with Premier Support's swift resolutions.
 

Room For Improvement

Sentiment score
5.4
Ivanti Patch for Linux, UNIX, Mac needs better support, documentation, scheduling, dashboard, integration, flexibility, automation, and reporting tools.
Sentiment score
4.9
Users seek improved imaging, hardware, integration, automation, user interface, support, scalability, real-time accuracy, and multi-language enhancements for Quest KACE SMA.
 

Scalability Issues

Sentiment score
7.6
Ivanti Patch effectively scales for various environments, handling numerous devices efficiently while integrating easily with existing infrastructure.
Sentiment score
7.7
Quest KACE Systems Management Appliance is scalable and efficiently manages expanding IT infrastructures with minimal resource adjustments.
 

Setup Cost

No sentiment score available
Ivanti Patch for Linux, UNIX, Mac offers competitive, scalable pricing and is praised for advanced features and reliable support.
No sentiment score available
Quest KACE SMA provides cost-effective per-device licensing with extensive features, suitable for larger environments and inclusive support.
 

Stability Issues

Sentiment score
9.3
Users find Ivanti Patch for Linux, UNIX, Mac reliable, stable, and effective in managing updates across multiple operating systems.
Sentiment score
6.8
Quest KACE is stable and reliable, with minimal downtime and responsive support, though issues often stem from user mismanagement.
 

Valuable Features

Sentiment score
7.9
Ivanti Patch for Linux, UNIX, Mac is valued for efficient automation, comprehensive reporting, extensive support, seamless integration, and reliable large-scale management.
Sentiment score
8.0
Quest KACE SMA integrates with Bomgar, offering efficient software distribution, asset management, automation, and enhanced security for IT operations.
 

Categories and Ranking

Ivanti Patch for Linux, UNI...
Ranking in Patch Management
18th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Quest KACE Systems Manageme...
Ranking in Patch Management
7th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Configuration Management (14th), Endpoint Compliance (7th)
 

Mindshare comparison

As of November 2024, in the Patch Management category, the mindshare of Ivanti Patch for Linux, UNIX, Mac is 0.5%, down from 0.6% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 7.2%, up from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Mario Del Toro - PeerSpot reviewer
Helps to manage the accesses for the users, provide specific permissions, and verify identities
I use the solution to manage the accesses for the users, provide specific permissions, and verify identities.  The tool is a stable product.  The tool needs to improve its visual system.  I would rate the product's stability a ten out of ten.  I would rate the solution's scalability a nine out…
Fernando Cezario - PeerSpot reviewer
Helpful for IT asset management and offer a good dashboard
I like the KACE software dashboard so much! It's convenient. I don't need to know technical details like file formats (PDF or whatever) for installation, even for applications like Adobe. Here's how I use it: Let's say I have a license for Adobe and I need to install it on a computer named Julian. I simply open a case, enter the name of the application (Adobe), open the dashboard, and search for the computer named Julian. Once I select the computer, it shows up in the dashboard. Now, in the same case, I can open a large batch of software, select the application (Adobe Acrobat again), and choose the computer named Julian. KACE then deploys the application with minimal errors, usually within one or two minutes. Julian even receives a notification on their computer that the installation process has begun. It's fantastic! Moreover, it helped so much streamline our IT asset management and inventory. Sometimes someone changes the computer assigned to someone else. For example, Juliano had a computer, and then Matos changed it to his own use. I wouldn't know about this change if it weren't for KACE. KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user. So, if I see "Juliano" on KACE but a different user is logged in, that tells me something might be wrong. I find this functionality very helpful for IT asset management.
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
University
12%
Government
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Ivanti Patch for Linux, UNIX, Mac?
Ivanti Patch for Linux, UNIX, and Mac helps to ensure that everything is up to date.
What is your experience regarding pricing and costs for Ivanti Patch for Linux, UNIX, Mac?
The solution is not expensive. It is cheaper than other solutions. The solution is open-source, so we do not need any licensing.
What needs improvement with Ivanti Patch for Linux, UNIX, Mac?
The better way to improve the solution is by working on an area where it lacks, which includes the migration part. Currently, on Amazon AWS, we have hosted all the websites. It is fine to migrate f...
What do you like most about Quest KACE Systems Management?
KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search t...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
It is expensive in Brazil. Generally, it's considered expensive, especially compared to solutions like Spiceworks.
 

Also Known As

HEAT Patch, PatchLink
Dell KACE Systems Management
 

Overview

 

Sample Customers

Information Not Available
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Ivanti Patch for Linux, UNIX, Mac vs. Quest KACE Systems Management Appliance (SMA) and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.