SugarCRM Platform and Keap are competitors in the CRM market. SugarCRM seems to have the upper hand in pricing and support satisfaction, while Keap leads in marketing automation.
Features: SugarCRM Platform offers robust customization options, comprehensive reporting tools, and flexibility. It enables businesses to tailor the system to specific needs. Keap provides integrated marketing automation, ease of use for contact management, and an all-in-one solution for smaller business operations.
Ease of Deployment and Customer Service: SugarCRM requires more technical expertise due to its open-source architecture but offers extensive support options, including consulting. Keap offers straightforward deployment with lower technical barriers and substantial guidance throughout the process.
Pricing and ROI: SugarCRM's pricing model provides flexibility with lower initial costs and promises significant long-term ROI due to its scalability. Keap has higher initial costs, but this may be offset by its features that are suitable for small enterprises aiming for streamlined operations.
Collect new leads with minimal effort
Collect leads consistently and seamlessly, using Keap’s powerful CRM, lead capture blueprints, landing page templates, and appointment setting.
Stay focused on what you’re good at
Keap’s personalized automations save you from distracting busy work, while still sounding and converting exactly like you.
Messages that your audience actually wants to read
Write emails and texts using Keap’s curated templates, send them to segmented lists in your CRM, and watch the results roll in.
Business stays business, personal stays personal
Keap Business Line gives you access to work calls and texts on your smartphone, while keeping your personal conversations separate.
Expert help as you grow
With Keap’s one-on-one coaching and strategic guidance, 24/7 support, and seamless migration services, you’ll have everything you need to be successful.
SugarCRM is a versatile CRM solution that facilitates communication and organization within a company. Its primary use case includes call and comment logging, account relation, customer detail storage, verification handling, transaction tracking, marketing material management, and payment transaction handling. The most valuable functionalities include customizable exports of graphics, statuses, complaints, and tasks, as well as its scalability, stability, and low cost. It integrates well with Jira and can be easily configured. The platform improves efficiency, productivity, collaboration, communication, and coordination within organizations, while also providing valuable insights and data analytics for informed decision-making.
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