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LiveChat vs ProProfs Live Chat comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

LiveChat
Ranking in Live Chat
2nd
Average Rating
9.8
Number of Reviews
6
Ranking in other categories
Help Desk Software (34th), IT Service Management (ITSM) (38th)
ProProfs Live Chat
Ranking in Live Chat
17th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Live Chat category, the mindshare of LiveChat is 24.0%, up from 18.0% compared to the previous year. The mindshare of ProProfs Live Chat is 1.9%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Live Chat
 

Featured Reviews

it_user371517 - PeerSpot reviewer
Jan 17, 2016
We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions.
The live chat is invaluable. We also found that we cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions with our clients that we might not otherwise know about Every company searches for ways to have authentic conversations with there…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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Use our free recommendation engine to learn which Live Chat solutions are best for your needs.
814,763 professionals have used our research since 2012.
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

No data available
No data available
 

Also Known As

chat.io
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Overview

 

Sample Customers

Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Lazy Cloud, MilitaryCruiseDeals, HorseSaddleShop
Find out what your peers are saying about CafeX Communications, LiveChat, 3CX and others in Live Chat. Updated: October 2024.
814,763 professionals have used our research since 2012.