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LiveChat vs Velaro Live Chat comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

LiveChat
Ranking in Live Chat
3rd
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
Help Desk Software (34th), IT Service Management (ITSM) (40th)
Velaro Live Chat
Ranking in Live Chat
8th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Live Chat category, the mindshare of LiveChat is 18.8%, up from 18.4% compared to the previous year. The mindshare of Velaro Live Chat is 6.3%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Live Chat
 

Featured Reviews

it_user371517 - PeerSpot reviewer
We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions.
We have recommend this product to many camps in our industry and it is being adopted as a best practice during summer camp sales season. I am not tech savvy. This is a product we implemented and I love it. There is nothing that I feel is missing. It truly does what I need it to do and anything else I would say, I would be making it up.
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

No data available
No data available
 

Also Known As

chat.io
No data available
 

Learn More

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Overview

 

Sample Customers

Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Dell, Comcast, Pfizer, University of Pennsylvania
Find out what your peers are saying about CafeX Communications, 3CX, LiveChat and others in Live Chat. Updated: November 2024.
824,067 professionals have used our research since 2012.