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ManageEngine Log360 vs Masergy comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
ManageEngine Log360’s customer support is generally effective, responsive, and professional, with occasional delays in handling complex issues.
No sentiment score available
 

Room For Improvement

Sentiment score
5.8
ManageEngine Log360 requires enhancements in accuracy, cloud availability, integration, usability, stability, pricing, support, reporting, encryption, and automation.
No sentiment score available
 

Scalability Issues

Sentiment score
5.8
ManageEngine Log360 is scalable for various organizational sizes, though some users report challenges with licensing and device support limitations.
No sentiment score available
 

Stability Issues

Sentiment score
9.0
ManageEngine Log360 is generally stable and reliable, with minor issues tied to specific configurations or setups.
No sentiment score available
 

Valuable Features

Sentiment score
8.3
ManageEngine Log360 offers easy deployment, comprehensive reporting, centralized dashboards, threat detection, user-friendliness, and excellent support while ensuring scalability and stability.
No sentiment score available
 

Categories and Ranking

ManageEngine Log360
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Log Management (22nd), User Entity Behavior Analytics (UEBA) (11th)
Masergy
Ranking in Security Information and Event Management (SIEM)
59th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Network Virtualization (6th), Software Defined Networking (SDN) (17th)
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of ManageEngine Log360 is 1.8%, down from 1.8% compared to the previous year. The mindshare of Masergy is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Julio Cesar De Faria Junior - PeerSpot reviewer
Real-time security management with potential for enhanced training materials
I use ManageEngine Log360 to manage company alerts. It is used in the security part, looking for issues in Active Directory and performing various tasks in Office 365 Using ManageEngine Log360 has been a significant improvement for our company because it consolidates multiple tools into a single…
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
9%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
25%
Financial Services Firm
6%
Comms Service Provider
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
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Overview

 

Sample Customers

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Elevate, U.S. Electrodynamics Inc., RealD, The Hallmark Channel, Torus Insurance, Land Home Financial ServicesInc
Find out what your peers are saying about Splunk, Microsoft, Wazuh and others in Security Information and Event Management (SIEM). Updated: November 2024.
816,406 professionals have used our research since 2012.