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ManageEngine Log360 vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
ManageEngine Log360 enhanced ROI by improving threat detection, reducing manual effort, and centralizing log data for better decision-making.
Sentiment score
7.6
Sumo Logic Security improves troubleshooting and operational efficiency, with users finding ROI generally justifies its continued use.
 

Customer Service

Sentiment score
6.9
ManageEngine Log360’s customer support is generally effective, responsive, and professional, with occasional delays in handling complex issues.
Sentiment score
7.4
Sumo Logic Security's support is responsive and helpful but can occasionally delay up to 48 hours; no phone support mentioned.
They have a response time of forty-eight hours, which is not instant support.
 

Scalability Issues

Sentiment score
6.7
ManageEngine Log360 is scalable for various organizational sizes, though some users report challenges with licensing and device support limitations.
Sentiment score
8.1
Sumo Logic Security offers scalable, cloud-based solutions praised for integration, performance, and flexibility across diverse infrastructures, with positive user feedback.
The tool has high scalability because everything is based in the cloud.
 

Stability Issues

Sentiment score
7.5
ManageEngine Log360 is generally stable and reliable, with minor issues tied to specific configurations or setups.
Sentiment score
8.1
Sumo Logic Security is highly praised for stability, reliability, and maintaining performance under load, with minimal latency issues.
If there are many records, the system may stop or the UI may become unresponsive.
 

Room For Improvement

ManageEngine Log360 requires enhancements in accuracy, cloud availability, integration, usability, stability, pricing, support, reporting, encryption, and automation.
Sumo Logic Security faces challenges in performance, automation, support, API integration, and high costs, needing improvements across multiple areas.
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
This is crucial to sell to the government and financial sectors as they require data retention within each country.
 

Setup Cost

Sumo Logic Security users find AWS Marketplace simplifies billing and offers a competitive, cost-effective pricing structure despite scalability concerns.
This makes it more cost-effective because other solutions often include a third element in their pricing.
 

Valuable Features

ManageEngine Log360 offers easy deployment, comprehensive reporting, centralized dashboards, threat detection, user-friendliness, and excellent support while ensuring scalability and stability.
Sumo Logic Security offers robust threat intelligence, real-time observability, and seamless integrations, making it essential for SecOps teams.
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features.
If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic.
 

Categories and Ranking

ManageEngine Log360
Ranking in Log Management
21st
Ranking in Security Information and Event Management (SIEM)
20th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
16
Ranking in other categories
User Entity Behavior Analytics (UEBA) (10th)
Sumo Logic Security
Ranking in Log Management
24th
Ranking in Security Information and Event Management (SIEM)
25th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (15th)
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ManageEngine Log360 is 1.8%, down from 1.8% compared to the previous year. The mindshare of Sumo Logic Security is 0.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Julio Cesar De Faria Junior - PeerSpot reviewer
Real-time security management with potential for enhanced training materials
I use ManageEngine Log360 to manage company alerts. It is used in the security part, looking for issues in Active Directory and performing various tasks in Office 365 Using ManageEngine Log360 has been a significant improvement for our company because it consolidates multiple tools into a single…
WilsonAitan - PeerSpot reviewer
Offers a single dashboard with customizable features and a cost-effective pricing structure
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features. Additionally, it has a cost-effective structure because it is based on data storage and the number of scans, rather than uploading data. This cost model impacts the customers positively by offering a more straightforward pricing structure.
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
848,253 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
8%
Government
7%
Manufacturing Company
7%
Computer Software Company
14%
Financial Services Firm
11%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This makes it more cost-effective because other solutions often include a third element...
What needs improvement with Sumo Logic Security?
In terms of improvement, feedback indicates there is a need for a local data center in my country. This is crucial to sell to the government and financial sectors as they require data retention wit...
 

Overview

 

Sample Customers

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Information Not Available
Find out what your peers are saying about ManageEngine Log360 vs. Sumo Logic Security and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.