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Natero vs Salesmachine comparison

Natero and Salesmachine are both solutions in the Customer Success Management category. Natero is ranked #9, while Salesmachine is ranked #10. Natero holds a 1.2% mindshare in CSM, compared to Salesmachine’s 7.0% mindshare.
Natero
  • 36 Views
  • 2 Comparison Views
Salesmachine
  • 18 Views
  • 6 Comparison Views
 

Categories and Ranking

Natero
Ranking in Customer Success Management
9th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Salesmachine
Ranking in Customer Success Management
10th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Customer Success Management category, the mindshare of Natero is 1.2%, up from 0.8% compared to the previous year. The mindshare of Salesmachine is 7.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Success Management
 

Comparisons

No data available
No data available
 

Learn More

Natero
Salesmachine
 

Overview

Natero Customer Success Platform provides the following:

  1.  Proactively Manage Customers- Natero's machine learning algorithms and rule-based alerts proactively identify the accounts that need your attention. Reach out to customers at risk of churn before they decide to leave. Know which customers are most likely to upgrade or convert from trial to paying. Natero evaluates hundreds of factors to accurately predict your customers' behavior.
  2. Operationalize Customer Success- Natero's intuitive workflows help you manage customer progress through onboarding, adoption and beyond. Know when key milestones are missed so you can guide your customers back to success. Provide consistent responses using standardized playbooks.
  3. Monitor Customer Health- Easily create and configure customer Health Scores with Natero. Pick your relevant metrics, such as product usage, custom KPIs, NPS, and much more. Weigh the importance of each metric to strike the right balance for your business.
Salesmachine is a Customer Success Data Platform. It helps you instantly convert min. +25% leads thanks to the Product Qualified Leads scoring method which identify leads that are more likely to convert!
Track your customers behaviors after a sign-up on your SaaS to better understand them and help your teams interact with them at the right time.
Automate tasks at each stage of the customer lifecycle to Accelerate Onboarding & Adoption, Increase Retention and Reduce Churn right now.
 

Sample Customers

Rainforest, Geese, Freshdesk, LiftMatrix, WhiteHat Security, Union Metrics, You Visit, Lucid
Ideal for SaaS who offer a trial and wants to convert more leads in every industry.
See our list of best Customer Success Management vendors.

We monitor all Customer Success Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.