NativeChat vs ProProfs Live Chat comparison

The compared Progress Software and ProProfs solutions aren't in the same category. Progress Software is ranked #33 in AIPC , and holds a 0.1% mindshare in the category. ProProfs is ranked #21 in LC , and holds a 1.6% mindshare.

NativeChat

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16 Comparison Views

ProProfs Live Chat

16 Views
4 Comparison Views

NativeChat

ProProfs Live Chat

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between NativeChat and ProProfs Live Chat based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Darktrace, Espressive and others in AI-Powered Chatbots.

To learn more, read our detailed AI-Powered Chatbots Report (Updated: April 2025).

Buyer's Guide

AI-Powered Chatbots

April 2025

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Helped 849,210 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NativeChat

Average Rating

0.0

Number of Reviews

Ranking in other categories

AI-Powered Chatbots (33rd)

ProProfs Live Chat

Average Rating

0.0

Number of Reviews

Ranking in other categories

Live Chat (21st)

Mindshare comparison

While both are Customer Relationship Management solutions, they serve different purposes. NativeChat is designed for AI-Powered Chatbots and holds a mindshare of 0.1%, down 0.3% compared to last year.
ProProfs Live Chat, on the other hand, focuses on Live Chat, holds 1.6% mindshare, up 0.8% since last year.

AI-Powered Chatbots

Live Chat

Find out what your peers are saying about ServiceNow, Darktrace, Espressive and others in AI-Powered Chatbots. Updated: April 2025.

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849,210 professionals have used our research since 2012.

Comparisons

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Product Reports

Buyer's Guide

AI-Powered Chatbots

April 2025

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Buyer's Guide

Live Chat

March 2025

Download ProProfs Live Chat product report

Also Known As

Progress NativeChat

No data available

Overview

NativeChat is an innovative artificial intelligence-driven platform for creating and deploying purpose-built chatbots. A NativeChat bot takes pressure off human teams by handling the repetitive and routine, leaving your staff free for interactions that delight and retain customers.
Deliver superior customer experiences—empower customers to talk with chatbots just like they would with a human on the channel of their choice.

Progress Software

ProProfs Live Chat engage and convert website visitors to customers. It resolves customer issues by seeing what customers type (even before they send it) or what they are viewing on your website. Live chat on your website helps you monitor and initiate conversations with site visitors, generate new leads with a pre-chat form and improve conversions, using ready-made templates & greetings. Your support operators can send proactive chat invitations to site visitors when they land on key pages of your site and gently guide them through the sales funnel which will improve the customer engagement considerably. Live chat software is securely hosted on IBM servers and integrates seamlessly with popular CRM, CMS, e-commerce, email marketing and many other tools.

ProProfs

Sample Customers

Dr. Shterev Hospital

Lazy Cloud, MilitaryCruiseDeals, HorseSaddleShop

Find out what your peers are saying about ServiceNow, Darktrace, Espressive and others in AI-Powered Chatbots. Updated: April 2025.

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849,210 professionals have used our research since 2012.

We monitor all AI-Powered Chatbots reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.