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NetApp HCI [EOL] vs VMware vSAN comparison

 

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
VMware vSAN
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
230
Ranking in other categories
HCI (2nd)
 

Featured Reviews

MB
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.
Yves Sandfort - PeerSpot reviewer
Gives us a lot of advantages when we need to expand resources
Stability can be improved. Adding all these new features is nice, but we are now at the level where most of the features you need in production are there. The stability is not from a day-to-day operations perspective, but more from a supportability perspective, because currently some of the support scenarios require you to completely evacuate hosts or the complete cluster. That sometimes can be a stretch. This would clearly be an improvement if the support teams were given additional tools to make that easier. Upgradability could be a bit easier sometimes. We are now where vSAN can be updated without ESXi, but there is still enough dependency. So that would be good if that actually would be uncoupled even more. Dashboards are there, and we use vROps as well. So, we have all the beauty of capacity planning and everything over there. That's not really something where we need a lot of other things.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's an all-flash solution. NetApp guarantees 3-to-1 or more than 3-to-1. It has guaranteed performance, like 15K IOPS per node."
"It is a unique product with simplified setup and independent control over storage and compute."
"The solution integrates well with all the other applications that we use on our environment."
"Stability is one of the things we absolutely have to have, because if the HCI is down, our assembly lines are down, and that could potentially lead to our customer being down. If our customer is down, that's $10,000 a minute; and any time the assembly line is down, that could potentially lead to overtime. We don't get to charge one and a half times for something we billed just because you happened to build it on overtime. Any technology we bring in, has to be built for what I call "three in the morning." It can't be built for whenever everybody's in the plant, everybody can watch it, and everybody can babysit. It has to be built for three a.m. when you've got a skeletal staff there, and you just have to know that it's just running. As I stand here, right now, I don't have to check my phone, I don't have to check my email. I know it's running. Period"
"It has reduced our hypervisor footprint by around 20%."
"It has automated a lot of workloads. It has automated us from ticketing a large number to a very small number."
"When you are doing lifecycles for your equipment, you can just swap out pieces of equipment. We used to do one big iron to another big iron, and that's a major migration hassle. Whereas, with this environment, you can go with small nodes, one at a time, and do a refresh."
"It is highly scalable. Their support is also extremely good."
"While we haven't made major changes to our disaster recovery and business continuity processes yet, moving towards stretch vSAN across sites will simplify and expedite our DR processes in the future."
"Scalability in vSAN has been really good. It's very easy to add nodes in, to automatically generate the drives and the disk groups. It has been a piece of cake, surprisingly so."
"It is scalable, overall. If you need to add storage, it makes it easy to scale by adding additional hard drives into the existing servers or you can add storage by just adding more servers."
"The most valuable feature for our customers is vMotion. It allows them to shut down virtual machines and migrate them to others servers."
"The lower skill cost of maintaining it meant that we could do more with the people that we had."
"Data management and recovery processes are the most valuable features."
"The most important functionality is the ability to extend cluster storage and cluster computing power securely without loss of data."
"VMware vSAN is easy to implement in a VMware environment and it is not expensive."
 

Cons

"There have been some drive type of issues where we have to apply a new code level. Storage nodes kick certain drives until they act as though they have failed when really they haven't. You just have to reinsert them, then they go on about their happy way. It's sort of a bug."
"I would like to see a better upgrade process, like the one that ONTAP has."
"Because I like block mode, I'd like to see SAN connectivity. I would like to be able to easily put it into my current environment."
"The deployment process has room for improvement. I would like for it to be a cookie-cutter deployment."
"I would like to have the ability to replicate to multiple sites."
"I would like for them to fall a little closer to like the VMware release model. The new features and new solutions tend to come from the VMware side. I would like for NetApp to follow along closely with VMware's release schedule."
"There are some legacy applications which still cannot be migrated. That is why we have to keep two environments: legacy and the new one. We would like to see more compatibility to move stuff."
"It would be nice to have better access to tutorials and a test environment for simulations."
"In a future release, they could add micro-segmentation or security level features integrated into vSAN."
"I see room for improvement for vSAN just around general hardware compatibility and expanding that sort of matrix."
"The big thing is pricing, and the rest of it is mostly good. From a scalability point of view, scaling the storage from network or compute should be easier. It is again all around the cost, and it would be good if it was easier to scale your storage separately from your compute."
"They can package it in a way that is specific to the hardware infrastructure and the hardware platform. It should stay fairly up to date with the drivers and the manufacturer issues. The problem with uncoupling the proprietary technology and component capabilities is that by uncoupling them, you run into some concerns or challenges over the poor performance model. These concerns really come when you start talking about high performance, high bandwidth, and high availability types of environments. While vSAN is a leader, in a critical view, it is not about being cost-effective. It is more about the immediate impact of money loss to the business in critical applications where we want to maintain a continuous operational 59 model. It is, however, good for QA/QC tasks. I don't necessarily know how it works in regards to VDI or virtual desktop infrastructure."
"I would like to see some of the more traditional SAN functions that are out the now. I can list them: being able to Snapshot on the back-end, better de-dupe, and better compression. Those are the major ones."
"VMware vSAN could improve by adding NAS and object storage."
"The main problem we had was hardware compatibility, finding the right hardware that was certified."
"I would like to see a little bit more documentation on the initial setup, and a little bit more explanation on the expandability: How to extend out your vSAN much more simply through the console because, a lot of the time, you have to do it through the command line."
 

Pricing and Cost Advice

"The price of the solution is okay but could improve."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"Its price is comparable to the competitors in the market."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"Its pricing is lower than our previous solution."
"The licensing fees are renewed annually."
"It is not that expensive, and it is not even cheap. If it is designed in a proper way, it has good pricing, but if you do oversizing, the price will be high. There are different licensing models."
"The cost is expensive. I purchased two servers. The hardware cost was $19,000. The software cost for these two servers, including the vSAN, was $30,000, which is $11,000 more than the hardware. Then I had to pay another $5,000 for installation and implementation for professional services. In total, it was $54,000 for two vSAN Servers."
"With the new pricing model, it's expensive for the customer."
"The solution requires a license. The payment is on a yearly basis and It is not overly expensive."
"Basically, vSAN is a license in addition to that of the classic VMware Vsphere, which is also mandatory."
"It is fairly cost-effective for entry to mid-level performance based on the underlying hardware components."
"The price of VMware vSAN is expensive and there is an annual license required."
"The solution is relatively expensive compared to similar products."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Real Estate/Law Firm
18%
Computer Software Company
16%
Government
8%
Educational Organization
53%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Comparisons

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Also Known As

No data available
vSAN
 

Overview

 

Sample Customers

American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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