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Neustar WebMetrics [EOL] vs Spiceworks comparison

TransUnion and Spiceworks are both solutions in the IT Infrastructure Monitoring category. TransUnion is ranked #86, while Spiceworks is ranked #42 with an average rating of 8.0. TransUnion holds a 0.1% mindshare in IM, compared to Spiceworks’s 0.5% mindshare. Additionally, 86% of Spiceworks users are willing to recommend the solution.
Neustar WebMetrics [EOL]
  • 90 Views
  • 65 Comparison Views
Spiceworks
Read 47 Spiceworks reviews
  • 1,001 Views
  • 521 Comparison Views
86% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 13, 2025

Spiceworks and Neustar WebMetrics [EOL] are products in the IT management and monitoring category. Spiceworks leads in cost-effectiveness and support, while Neustar WebMetrics [EOL] is favored for advanced features.

Features: Spiceworks offers intuitive IT management tools such as network monitoring, help desk services, and asset management features. Neustar WebMetrics [EOL] provides robust web performance monitoring, in-depth analytics, and real-time alerting capabilities.

Ease of Deployment and Customer Service: Spiceworks is simple to deploy and offers strong customer support, making it user-friendly. Neustar WebMetrics [EOL] involves a complex setup but offers specialized support services to compensate for this complexity.

Pricing and ROI: Spiceworks is budget-friendly, offering no-cost setup with beneficial ongoing support, which enhances ROI. Neustar WebMetrics [EOL] has higher initial costs but delivers a significant return through its advanced features, appealing to businesses prioritizing these capabilities.

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Buyer's Guide
IT Infrastructure Monitoring
December 2024
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Helped 831,020 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Neustar WebMetrics [EOL]
Ranking in IT Infrastructure Monitoring
86th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Spiceworks
Ranking in IT Infrastructure Monitoring
42nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (16th), IT Asset Management (11th)
 

Mindshare comparison

As of January 2025, in the IT Infrastructure Monitoring category, the mindshare of Neustar WebMetrics [EOL] is 0.1%, up from 0.1% compared to the previous year. The mindshare of Spiceworks is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

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Fernando Cezario - PeerSpot reviewer
Allows for separate accounts for different enterprises, enabling efficient management of computers across various sites and clients
One area of improvement is the user-friendly interface for the website. With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use. Previously, Spiceworks required server installation for enterprise use. Now, Spiceworks promotes its own cloud solution through the RCM, which is both good and bad. While I preferred the old, on-premise version, the current cloud option requires less technical expertise for deployment. However, I'm unsure if everyone is comfortable with this transition, and it's a significant factor in our continued use.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Financial Services Firm
10%
University
9%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
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What is your experience regarding pricing and costs for Spiceworks?
The tool is cheap.
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What needs improvement with Spiceworks?
The GUI must be improved. The GUI looks old-fashioned. The vendor must do some web development for it.
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Comparisons

No data available
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Zabbix vs Spiceworks
Compared 30% of the time
ServiceNow vs Spiceworks Logo
ServiceNow vs Spiceworks
Compared 24% of the time
Lansweeper vs Spiceworks Logo
Lansweeper vs Spiceworks
Compared 24% of the time
ManageEngine ServiceDesk Plus vs Spiceworks Logo
ManageEngine ServiceDesk Plus vs Spiceworks
Compared 7% of the time
Freshdesk vs Spiceworks Logo
Freshdesk vs Spiceworks
Compared 7% of the time
More Spiceworks Competitors
 

Product Reports

Buyer's Guide
IT Infrastructure Monitoring
December 2024
Neustar WebMetrics [EOL] reportDownload Neustar WebMetrics [EOL] product report
Buyer's Guide
Spiceworks
December 2024
Spiceworks reportDownload Spiceworks product report
 

Also Known As

WebMetrics
No data available
 

Learn More

TransUnion
Spiceworks
 

Overview

Neustar WebMetrics [EOL] was a robust performance monitoring tool designed for web applications, enabling users to evaluate and optimize their online experience.

Designed for complex web environments, Neustar WebMetrics [EOL] offered insights into various performance metrics critical for maintaining optimal website functionality and user experience. It provided valuable real-time data to address high-level technical concerns and supported businesses in diagnosing performance-related issues effectively.

What are the key features of Neustar WebMetrics [EOL]?
  • Detailed Analytics: Provides comprehensive performance analytics essential for maintaining web application efficiency.
  • Real-time Monitoring: Enables immediate data visibility to proactively manage potential issues.
  • Customized Alerts: Sends personalized alerts, keeping users informed of critical performance changes.
What benefits and ROI should users look for?
  • Improved Performance: Regular insights lead to performance enhancements, benefiting user engagement.
  • Cost Efficiency: Early detection of issues can reduce downtime, saving operational costs.
  • Enhanced Security: Monitoring helps in identifying vulnerabilities, strengthening web security.

Implementation of Neustar WebMetrics [EOL] is prevalent in tech-centric industries such as e-commerce and finance, where ensuring robust web performance is crucial for customer satisfaction and trust. Its detailed monitoring and analysis capabilities provided unique support to IT professionals in managing effective digital operations.

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
 

Sample Customers

TechXpress
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Buyer's Guide
IT Infrastructure Monitoring
December 2024
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