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Newgen OmniOMS CCM Suite vs THREADS comparison

Newgen and THREADS are both solutions in the Customer Communications Management (CCM) category. Newgen is ranked #16, while THREADS is ranked #26. Newgen holds a 0.7% mindshare in CCM, compared to THREADS’s 0.0% mindshare.
Newgen OmniOMS CCM Suite
  • 122 Views
  • 71 Comparison Views
THREADS
  • 25 Views
  • 2 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Newgen OmniOMS CCM Suite
Ranking in Customer Communications Management (CCM)
16th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
THREADS
Ranking in Customer Communications Management (CCM)
26th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Customer Communications Management (CCM) category, the mindshare of Newgen OmniOMS CCM Suite is 0.7%, down from 1.3% compared to the previous year. The mindshare of THREADS is 0.0%, down from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Communications Management (CCM)
 

Comparisons

Quadient Inspire vs Newgen OmniOMS CCM Suite Logo
Quadient Inspire vs Newgen OmniOMS CCM Suite
Compared 100% of the time
More Newgen OmniOMS CCM Suite Competitors
No data available
 

Also Known As

O2MS
No data available
 

Overview

Newgen OmniOMS CCM Suite can be used to create, personalize, and deliver consistent communications across multiple channels. It enables businesses to gain maximum traction from every customer interaction. It allows business users to utilize customer information to create timely and targeted communications. The Newgen Customer Communication Management (CCM) suite can be used for creation and multi-channel delivery of batch, interactive, and on-demand communications.
Newgen

Threads empowers teams to easily share, discuss, and make decisions no matter where they are.

THREADS
 

Sample Customers

North Carolina Department of Public Safety, Max Bupa, Rak Bank, Bank Dhofar, East West Bank, Coca Cola, First Caribbean International Bank, Wellcare
BUFFER, BREX, The Atlantic, Whisper, Bitwise, Aspire
See our list of best Customer Communications Management (CCM) vendors.

We monitor all Customer Communications Management (CCM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.