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Observer GigaStor vs Wireshark comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Observer GigaStor
Ranking in Network Troubleshooting
15th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Monitoring Software (92nd), Network Packet Broker (NPB) (9th)
Wireshark
Ranking in Network Troubleshooting
3rd
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
63
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Network Troubleshooting category, the mindshare of Observer GigaStor is 1.5%, down from 2.0% compared to the previous year. The mindshare of Wireshark is 13.2%, up from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting
 

Featured Reviews

Jeroen-Dubbelman - PeerSpot reviewer
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.
Vijay Duggal - PeerSpot reviewer
Provides detailed traffic analysis and helps troubleshoot issues
There is a disadvantage when it comes to sampling intervals. While the solution supports sampling as fine as one millisecond, it requires a copy at that interval. My Python script allows me to achieve a granularity of up to ten microseconds, but I can't go beyond that. When dealing with provisioning on both issues, it would be beneficial if I could go down to the microsecond level, if not the nanosecond. Additionally, I've heard from a colleague that Wireshark might be less effective in the voice domain.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"I like the filtering feature as we can filter data easily. This feature is also available in tcpdump, but it's a simple piece of software. Wireshark is more advanced and has many features. It allows you to filter a lot of things. The output can be filtered easily. The most important feature is colorization. If I say, "Okay, this particular SMB protocol in red, it will show me red." It's easy to identify that protocol or capture data."
"Wireshark's best feature is that it's adaptive, which means it's the go-to tool for network-related developers."
"The most valuable feature of Wireshark is the ability to choose a destination of flow that has not been working as expected."
"The options that are required to get the details for the packet drops are good."
"The filter option provided by Wireshark is its most valuable feature...Scalability-wise, I rate the solution a ten out of ten."
"Being able to dissect email data and figure out what is inside email messages was the most valuable feature. Such a feature is pretty helpful for an ongoing forensic investigation or when there is a potential insider threat that you are trying to investigate. It allows you to see the network activity of the users you are investigating. It also gives you more visibility into your network. It was very easy to set up. There is a lot of information out there on Google and YouTube about how to use it. There is also community support. If you have any trouble, it is pretty easy to find an answer online. You will have to do some digging only if you have a very specific use case."
"The GUI is easy to use."
"The drill-down available for packet analysis is great. It gives a network security engineer insight into what is going on at the packet level and enables better troubleshooting."
 

Cons

"I would like to have more than 4TB of storage available in the portable version of this solution."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"Big trace files (more than 1,000,000 packets) can be slow, but then you can use "TraceWrangler" (also free) to help with slicing and dicing the data."
"It is difficult to scale this solution."
"Wireshark could be improved by adding more monitoring features."
"DNS could be improved."
"The average person would probably find Wireshark hard to use. When I first installed it, I was overwhelmed by all the data it was shooting out. It doesn't make sense until you start doing some research and figure out what everything means. It isn't the most user-friendly tool. It just provides so much information."
"You need good network connectivity to download during the setup, otherwise, it might take a while."
"A room for improvement in Wireshark is its ease of use for beginners. It could be better. Another room for improvement in the tool is for it to provide more details about the traffic load. At the moment, Wireshark is adequate for me, so there isn't anything I'd like added to it in its next version."
"In the future, it would be nice to see color coding. It is just black and white."
 

Pricing and Cost Advice

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
"It's quite expensive."
"It's a stand-alone tool. If there is a commercial license for it I am unaware of it."
"Wireshark is an open-source product, so it's free to use."
"We are using a freeware version of this solution, so there are no licence costs involved."
"The tool is free."
"I am using the free version of this solution."
"Wireshark is free software, so you don't have to pay any licensing fee. Individual people can use it and then donate to Wireshark."
"The solution is open source so is free."
"It is free to download and install. It runs on multiple platforms, so how can you go wrong?"
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
18%
Manufacturing Company
10%
University
7%
University
11%
Computer Software Company
11%
Government
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Observer GigaStor?
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues or...
What is your experience regarding pricing and costs for Observer GigaStor?
I would rate the pricing a ten out of ten. It's quite expensive.
What needs improvement with Observer GigaStor?
GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...
What is your experience regarding pricing and costs for Wireshark?
Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.
What needs improvement with Wireshark?
The speed of the Internet could be improved, especially its performance. Performance can sometimes be a challenge due to numerous factors.
 

Overview

 

Sample Customers

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Comversion, ADP, Talbots
Find out what your peers are saying about Observer GigaStor vs. Wireshark and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.