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OpenText Application Quality Management vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (19th), Regression Testing Tools (9th), Test Automation Tools (18th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 7.2%, up 5.5% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 2.0% mindshare, up 1.0% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management7.2%
Jira11.0%
Microsoft Azure DevOps9.5%
Other72.3%
Application Lifecycle Management (ALM) Suites
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test2.0%
Tricentis Tosca9.8%
OpenText Functional Testing7.5%
Other80.7%
Functional Testing Tools
 

Featured Reviews

GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being a large SAP shop, having the ability to track individual issues to a defined release is a key function."
"Quality management, project management from a QA perspective - testing, defect management, how testing relates back to requirements."
"The processes of both test execution and test tracking have become more transparent, and we use it for big SAP implementations, which provides ROI after the first project."
"ALM makes functional testing much easier for our customers."
"The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable."
"The most valuable user feature that we use right now is the camera."
"The tools could be useful if we were utilizing them more effectively"
"Requirements, testing, defect management, all integrated in one solution."
"The statistics that are available are very good."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"Using this DLL functionality we were able to automate our product."
"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
"The major thing it has helped with is to reduce the workload on testing activities."
 

Cons

"It needs a feature for scheduling of automation scripts to run automatically."
"One issue I have faced was that while I was importing test cases from Excel to Quality Center, it was not asking to check out the test cases but instead it would overwrite the default test cases and create a new version for it."
"Currently, what's missing in the solution is the ability for users to see the ongoing scenarios and the status of those scenarios versus the requirements. As for the management tools, they also need to be improved so users can have a better idea of what's going on in just one look, so they can manage testing activities better."
"The solution's reporting could be improved."
"Full product is very complex plus the licensing left much to be improved."
"Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner."
"The session timeout time needs to be longer in my opinion."
"The uploading of test scripts can get a little cumbersome and that is a very sensitive task. They could improve on that a lot. It's really important that this gets better as I'm loading close to a thousand test scripts per cycle."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"Could be more user-friendly on the installation and configuration side."
"The support for automation with iOS applications can be better."
"I've seen a lot of potential users upset with the SilkTest due to broken installation."
"The solution has a lack of compatibility with newer technologies."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The initial setup is somewhat complex if you're deploying on-prem."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
 

Pricing and Cost Advice

"The solution is priceed high."
"I've never been in the procurement process for it. I don't think it is cheap. Some of the features can be quite expensive."
"For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
"We pay around $30,000 for thirty users, translating to approximately $6,000 to $10,000 per user, which is high."
"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."
"ALM Quality Center is a little bit costly."
"Most vendors offer the same pricing, though some vendors offer a cheaper price for their cloud/SaaS solution versus their on-premise. However, cloud/SaaS solutions result in a loss of freedom. E.g., if you want to make a change, most of the time it needs to be validated by the vendor, then you're being charged an addition fee. Sometimes, even if you are rejected, you are charged because it's a risk to the entire environment."
"The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
12%
Construction Company
9%
Performing Arts
7%
Financial Services Firm
15%
Construction Company
12%
Manufacturing Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: June 2026.
903,807 professionals have used our research since 2012.