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OpenText Application Quality Management vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (19th), Regression Testing Tools (8th), Test Automation Tools (17th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 6.8%, up 5.4% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 2.0% mindshare, up 0.9% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management6.8%
Jira11.0%
Microsoft Azure DevOps9.5%
Other72.7%
Application Lifecycle Management (ALM) Suites
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test2.0%
Tricentis Tosca9.9%
OpenText Functional Testing7.1%
Other81.0%
Functional Testing Tools
 

Featured Reviews

GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Test management for multiple products, risk-based testing, requirements mapping, and reporting."
"I like that it integrates with the Jira solutions."
"In the case of the software development company, the use of HPE QC helped us to become compliant with GAMP and ISO requirements."
"We are able to use Micro Focus ALM Quality Center for test management, defect management, test process, test governance activities, and requirement management, and we are able to achieve all of this; the solution is very useful."
"The most valuable Quality Center feature, I find, is the solution's integration with some of our automation tools. For us, the ability to capture and record and the ease of use from a user perspective, are all key."
"Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well."
"For a test management department, and we are highly audited, by the way, it allows us to have a single repository for all our projects where we do tests, as one go-to place for our test evidence."
"I like the traceability, especially between requirements, testing, and defects."
"The solution is user-friendly with respect to automation."
"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"A good automation tool that supports SAP functional testing."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
 

Cons

"The uploading of test scripts can get a little cumbersome and that is a very sensitive task. They could improve on that a lot. It's really important that this gets better as I'm loading close to a thousand test scripts per cycle."
"Browser support needs improvement. Currently, it can only run on IE, Internet Explorer; it doesn't work on Firefox, doesn't work on Chrome, doesn't work on a Mac."
"There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed."
"At this time, we don't feel that this solution has any value."
"The previous version of ALM had a greater functionality regarding test cases; now in ALM Octane we have only manual testing and integration with other tools."
"Agile model support not very good"
"There were multiple modules and stuff to the solution so maybe the requirements can map to test scripts. It can't map to test steps. If you've got a process that's set up and you've got multiple test scripts that are in it, each script has to be linked to the requirement and the whole set can't be. If we're doing process-driven testing, it's more difficult to do it at the script level, which is what we're finding from a traceability perspective."
"There could be more configurable workflows regarding test case creation approval."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"At that time, we never had good technical support in Bangalore."
"GUI interface could be simpler for non-developers."
"The pricing could be improved."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"I've seen a lot of potential users upset with the SilkTest due to broken installation."
 

Pricing and Cost Advice

"It allows us to keep our costs low. I do not want to pay beyond a certain point for this solution."
"The solution has the ability to handle a large number of projects and users in an enterprise environment with the correct license."
"Micro Focus ALM Quality Center is very expensive."
"It's a perpetual license."
"It has several limitations in adapting its agility easily."
"It all comes down to how many people are going to access the tool. When teams go above 20, I think ALM is a better tool to use from a collaboration and streamlining perspective."
"Quality Center is pricey, but cheaper is not always less expensive."
"HPE has one of the most rigid, inflexible, and super expensive license models."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
13%
Construction Company
9%
Performing Arts
7%
Financial Services Firm
14%
Construction Company
13%
Manufacturing Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: June 2026.
902,495 professionals have used our research since 2012.