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OpenText Application Quality Management vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (19th), Regression Testing Tools (9th), Test Automation Tools (18th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 7.2%, up 5.5% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 2.0% mindshare, up 1.0% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management7.2%
Jira11.0%
Microsoft Azure DevOps9.5%
Other72.3%
Application Lifecycle Management (ALM) Suites
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test2.0%
Tricentis Tosca9.8%
OpenText Functional Testing7.5%
Other80.7%
Functional Testing Tools
 

Featured Reviews

GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has enterprise-grade stability and we never have any issues with it."
"Defects and Test management were earlier conducted with the help of Excel sheets, and now they are tracked in the Quality Center leading to accountability, dashboards, and being tracked in a single place."
"The application itself tends to be very stable, but when switching to an open-source website, that's where the issues are."
"It provides visibility on release status and readiness."
"It has established a sense of accountability with its traceability mechanisms that are unparalleled from a single system."
"A centralized and unified repository of requirements and testing artifacts with access across geographies in real time improved efficiency and efficacy of application lifecycle management, including integration of the Test Automation tool (HPE UFT tool)."
"Micro Focus ALM Quality Center is quite stable."
"The most valuable thing is the flexibility of the customized options, which makes it more powerful than any other tool because we can customize based on the project and on how we want to control the testing."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"It speeds up testing efforts."
"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"The statistics that are available are very good."
"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
"A good automation tool that supports SAP functional testing."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
 

Cons

"The setup of Micro Focus ALM Quality Center is not easy. It is time-consuming and complex."
"The project tracking is a bit complex. It takes some time to maneuver around it."
"Cross project reporting is limited to similar database schemas"
"Test Lab functionality needs to be changed so you can set test attributes automatically with minimal effort."
"As a standalone QA tool it meets the needs adequately, but it really needs combining with other solutions, such as Agile Manager, to get the best full lifecycle solution."
"More flexible reporting would be good."
"If somebody's looking for an independent tool for test management, it's good, however, for other areas where you need to get the full integration without investment on other add-ons, this solution won't easily allow this."
"I think the biggest challenge with ALM is getting useful data in one place."
"The initial setup is somewhat complex if you're deploying on-prem."
"They should extend some of the functions that are a bit clunky and improve the integration."
"At that time, we never had good technical support in Bangalore."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"GUI interface could be simpler for non-developers."
"I've seen a lot of potential users upset with the SilkTest due to broken installation."
"The solution has a lack of compatibility with newer technologies."
 

Pricing and Cost Advice

"Micro Focus ALM Quality Center is very expensive."
"Compared to the market, the price is high."
"For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
"Pricing could be improved as it's high-priced. I don't exactly know the pricing point, but previously, I know that it was really high so less people were able to use it for their projects."
"Micro Focus ALM Quality Center is very expensive. The price is approximately £2,000 per person, they are too expensive to corner the market."
"If you have more than five users, a concurrent licensing model should be considered."
"Only major companies that can afford it use OpenText ALM."
"I'd rate the pricing as 3/10 as it's very expensive."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
12%
Construction Company
9%
Performing Arts
7%
Financial Services Firm
15%
Construction Company
12%
Manufacturing Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: June 2026.
903,807 professionals have used our research since 2012.