No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText Application Quality Management vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (19th), Regression Testing Tools (9th), Test Automation Tools (18th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 7.2%, up 5.5% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 2.0% mindshare, up 1.0% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management7.2%
Jira11.0%
Microsoft Azure DevOps9.5%
Other72.3%
Application Lifecycle Management (ALM) Suites
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test2.0%
Tricentis Tosca9.8%
OpenText Functional Testing7.5%
Other80.7%
Functional Testing Tools
 

Featured Reviews

GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product can scale."
"Micro Focus ALM Quality Center is quite stable."
"Allowed us to centralize our test efforts from end to end so that we have a single source of truth for all of our test artifacts and data."
"The solution has dozens of excellent features."
"Quality Center definitely adds value to an organization and over the long run has a positive ROI that will keep increasing over time primarily by saving time for users the more they use the functionality of all the modules."
"For me and for our organization, it's a really good product; I'm really happy with it and it meets my needs completely."
"By standardizing our template, we publish reports at the business unit level."
"ALM Quality Center's best features are the test lab, requirement tab, and report dashboard."
"It is a fine product; it is a powerful tool, and it needs commitment."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The solution is user-friendly with respect to automation."
"The Silk4J feature is the solution's most valuable aspect."
"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"A good automation tool that supports SAP functional testing."
"The major thing it has helped with is to reduce the workload on testing activities."
"Using this DLL functionality we were able to automate our product."
 

Cons

"The initial setup was not straightforward."
"ALM is a dated application, and I am researching to see what other solutions are available."
"HP-QC does not support Agile. It is designed for Waterfall."
"The UI is very dated. Most applications these days have a light UI that can be accessed by pretty much any browser; QC still uses a UI which has a look almost the same for the past 20 years."
"If somebody's looking for an independent tool for test management, it's good, however, for other areas where you need to get the full integration without investment on other add-ons, this solution won't easily allow this."
"The technical support has been deteriorating since the Mercury days."
"The downside is that the Quality Center's only been available on Windows for years, but not on Mac."
"There are a lot of features in ALM which should be implemented into Quality Center, especially as ALM and Quality Center are integrated."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"At that time, we never had good technical support in Bangalore."
"The browser based testing needs to be improved."
"The support for automation with iOS applications can be better."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The pricing could be improved."
"Everything is very manual. It's up to us to find out exactly what the issues are."
 

Pricing and Cost Advice

"The enterprise pricing and licensing are reasonable."
"We have divided our licenses between Micro Focus ALM and ALM Octane. It works for us."
"Quality Center is pricey, but cheaper is not always less expensive."
"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."
"We pay around $30,000 for thirty users, translating to approximately $6,000 to $10,000 per user, which is high."
"Only major companies that can afford it use OpenText ALM."
"Pricing could be improved as it's high-priced. I don't exactly know the pricing point, but previously, I know that it was really high so less people were able to use it for their projects."
"It is very expensive as compared to other tools. We didn't get their premier version. It is a lesser version, and to upgrade, there will be an additional cost for us."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
report
Use our free recommendation engine to learn which Application Lifecycle Management (ALM) Suites solutions are best for your needs.
906,852 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
12%
Construction Company
9%
Performing Arts
7%
Financial Services Firm
15%
Construction Company
12%
Manufacturing Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: July 2026.
906,852 professionals have used our research since 2012.