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OpenText Application Quality Management vs OpenText Silk Test comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (22nd), Regression Testing Tools (13th), Test Automation Tools (20th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 8.2%, up 4.9% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 2.1% mindshare, up 1.1% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management8.2%
Jira11.5%
Microsoft Azure DevOps9.9%
Other70.4%
Application Lifecycle Management (ALM) Suites
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test2.1%
Tricentis Tosca9.4%
OpenText Functional Testing8.5%
Other80.0%
Functional Testing Tools
 

Featured Reviews

GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Managing the test cases and defects tracking are the most valuable features, which we use daily."
"They are always ahead of the pack."
"It is a tool, and it works. It has got good linkage and good traceability between the test cases and the defects. It has got lots of features for testing."
"The ability to show end-to-end tractability between requirements, tests, defects, and also reporting."
"Definitely support of the agile methodology is the most valuable feature."
"For a test management department, and we are highly audited, by the way, it allows us to have a single repository for all our projects where we do tests, as one go-to place for our test evidence."
"The setup is pretty straightforward and the solution can scale."
"It's very scalable, a very robust kind of solution and we recommend it to anyone who's looking for application lifecycle kind of tool."
"Using this DLL functionality we were able to automate our product."
"It's easy to automate and accelerate testing."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The solution is user-friendly with respect to automation."
"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
"It is a fine product; it is a powerful tool, and it needs commitment."
"It speeds up testing efforts."
 

Cons

"My personal satisfaction level with HP service and support website is low."
"Expensive tool which could become an overload on the budget in the future."
"Test Lab functionality needs to be changed so you can set test attributes automatically with minimal effort."
"Cross project reporting is limited to similar database schemas"
"Browser support needs improvement. Currently, it can only run on IE, Internet Explorer; it doesn't work on Firefox, doesn't work on Chrome, doesn't work on a Mac."
"The defect module, while fundamental and more or less consistent over numerous versions, is an area we would like to see improved regarding how response time is measured in the standard application."
"HP is very strong on the testing side, but in the last few years with the agile methodology it has lagged behind."
"Certain features are lousy. Those features can drag the whole server down. There are times that the complex SQL queries are not easy to do within this solution."
"I've seen a lot of potential users upset with the SilkTest due to broken installation."
"SilkTest has to improve on Firefox and Chrome as their versions change."
"The initial setup is somewhat complex if you're deploying on-prem."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help."
"The browser based testing needs to be improved."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"At that time, we never had good technical support in Bangalore."
 

Pricing and Cost Advice

"It's a perpetual license."
"HPE has one of the most rigid, inflexible, and super expensive license models."
"Micro Focus ALM Quality Center is very expensive. The price is approximately £2,000 per person, they are too expensive to corner the market."
"The solution was expensive for us."
"I don't know the exact numbers, but I know it is pricey. When we talked to the sales reps we work with from our company, they say, "Well, Micro Focus will never lose on price." So, they are willing to do a lot of negotiating if it is required."
"I feel that the licenses are expensive. ​"
"Only major companies that can afford it use OpenText ALM."
"The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
12%
Outsourcing Company
10%
Construction Company
9%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
10%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
Ask a question
Earn 20 points
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: October 2026.
919,003 professionals have used our research since 2012.