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OpenText Application Quality Management vs OpenText Silk Test comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (22nd), Regression Testing Tools (12th), Test Automation Tools (20th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 8.5%, up 4.5% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 2.2% mindshare, up 1.2% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management8.5%
Jira11.4%
Microsoft Azure DevOps9.7%
Other70.4%
Application Lifecycle Management (ALM) Suites
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test2.2%
Tricentis Tosca9.2%
OpenText Functional Testing8.7%
Other79.9%
Functional Testing Tools
 

Featured Reviews

GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Quality Center enables us to have a single library where people can reference back as we go through multiple releases."
"From reporting to team management, everything is better now."
"ALM will help your business; it will save time, make it easy to validate everything in the latest build, and make it easy for the managers to analyze the results and the progress of the test cases."
"You can maintain your test cases and requirements. You can also log the defects in it and make the traceability metrics out of it. There are all sorts of things you can do in this. It is not that complex to use. In terms of user experience, it is very simple to adopt. It is a good product."
"Overall I would recommend it, because of its ease of use."
"Quality Center has improved my organization from a traceability and test coverage point of view."
"The wide range of supported current and legacy web technologies, desktop apps, and WebServices testing is by far the most valuable feature."
"Lab Management is a valuable feature, because you have a 360 view."
"The feature I like most is the ease of reporting."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"The OCR recognition is great, way over Sikulix or Robot Framework."
"A good automation tool that supports SAP functional testing."
"It speeds up testing efforts."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The major thing it has helped with is to reduce the workload on testing activities."
 

Cons

"Quality Center's ability to connect all the different projects to reflect status and progress is quite complicated. We may develop something because there are so many projects. Right now, I have to do something which Quality Center is really not designed for: over reporting. This is a very big problem right now. We may develop some controls, but it is problem at the moment. I love Quality Center for individual projects to work with it. However, if you have a lot of projects for Quality Manager to do cross reporting on many projects, then it's almost impossible. It takes a lot of time."
"Requirements management could be improved as the use is very limited. I see room for improvements in this rather outdated tool."
"The previous version of ALM had a greater functionality regarding test cases; now in ALM Octane we have only manual testing and integration with other tools."
"Premium support is great, but before that when we just had general support, it was not all that great."
"Overall the user experience of HP ALM is very good, there are some small improvements which can help those who are doing defect triage and management, and also the actual testers who use a test lab."
"Graphs can be further improved to manage more requirements at a time."
"When a particular version of Quality Center has reached end of life, the customer is forced to upgrade to the newer version to be eligible to get technical support."
"I am not an end user so I can't really say. But, I would like to see improvement in the price."
"The solution has a lack of compatibility with newer technologies."
"The pricing could be improved."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The support for automation with iOS applications can be better."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"SilkTest has to improve on Firefox and Chrome as their versions change."
"The initial setup is somewhat complex if you're deploying on-prem."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
 

Pricing and Cost Advice

"Only major companies that can afford it use OpenText ALM."
"ALM Quality Center is a little bit costly."
"Depending on the volume, the annual maintenance costs vary on a percentage but it's around $300 a year per license for maintenance. It's at 18% of the total cost of the license."
"Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
"The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
"Quality Center is pricey, but cheaper is not always less expensive."
"The solution was expensive for us."
"This is an expensive solution."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
12%
Outsourcing Company
10%
Construction Company
8%
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
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Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: November 2026.
921,338 professionals have used our research since 2012.