No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText Application Quality Management vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (19th), Regression Testing Tools (9th), Test Automation Tools (18th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 7.2%, up 5.5% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 2.0% mindshare, up 1.0% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management7.2%
Jira11.0%
Microsoft Azure DevOps9.5%
Other72.3%
Application Lifecycle Management (ALM) Suites
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test2.0%
Tricentis Tosca9.8%
OpenText Functional Testing7.5%
Other80.7%
Functional Testing Tools
 

Featured Reviews

GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reporting was the main thing because, at my level, I was looking for a picture of exactly what the coverage was, which areas were tested, and where the gaps were. The reporting also allowed me to see test planning and test cases across the landscape."
"ALM is a well-known product and is one of the pioneers in providing test management facilities with a 360 degree view of requirements."
"ALM will help your business; it will save time, make it easy to validate everything in the latest build, and make it easy for the managers to analyze the results and the progress of the test cases."
"It was really good, customizable, and easy to use."
"We definitely feel that it has given us a huge advantage from a collaboration and time savings perspective."
"It's our main hub for everything around testing, especially when it comes to defect and department management."
"Allows us to do defect resolution from logging to resolution."
"The primary HP QC modules, requirements, test plan, test lab, and defect management have become, over time, foundation stones in our project teams development methodology."
"It is a fine product; it is a powerful tool, and it needs commitment."
"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"It speeds up testing efforts."
"It's easy to automate and accelerate testing."
 

Cons

"Technical support can be a bit hit and miss."
"In future releases I'd like to see better reporting, a more simplified UI, and improved metrics."
"The product could do with more native integration for agile projects, a greatly reduced cost model and closer integration with products that are non-HP."
"Lacks sufficient plug-ins."
"The initial setup was not straightforward."
"We would like to have support for agile development."
"Tech support is very, very poor. There is no coordination between product groups, you have to repeat the same information multiple times, features that are fixed end up breaking in the next release, and releases and upgrades do not fix problems as promised."
"Overall the user experience of HP ALM is very good, there are some small improvements which can help those who are doing defect triage and management, and also the actual testers who use a test lab."
"GUI interface could be simpler for non-developers."
"SilkTest has to improve on Firefox and Chrome as their versions change."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"I've seen a lot of potential users upset with the SilkTest due to broken installation."
"At that time, we never had good technical support in Bangalore."
"The initial setup is somewhat complex if you're deploying on-prem."
"The support for automation with iOS applications can be better."
"The solution has a lack of compatibility with newer technologies."
 

Pricing and Cost Advice

"This is an expensive solution."
"The cost of licensing depends on the number of VMs that you are running test cases on and it is not cheap."
"We pay around $30,000 for thirty users, translating to approximately $6,000 to $10,000 per user, which is high."
"I don't know the exact numbers, but I know it is pricey. When we talked to the sales reps we work with from our company, they say, "Well, Micro Focus will never lose on price." So, they are willing to do a lot of negotiating if it is required."
"HPE has one of the most rigid, inflexible, and super expensive license models."
"It is very expensive as compared to other tools. We didn't get their premier version. It is a lesser version, and to upgrade, there will be an additional cost for us."
"I'd rate the pricing as 3/10 as it's very expensive."
"The solution has the ability to handle a large number of projects and users in an enterprise environment with the correct license."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
report
Use our free recommendation engine to learn which Application Lifecycle Management (ALM) Suites solutions are best for your needs.
904,836 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
12%
Construction Company
9%
Performing Arts
7%
Financial Services Firm
15%
Construction Company
13%
Manufacturing Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: June 2026.
904,836 professionals have used our research since 2012.