No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText Application Quality Management vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (19th), Regression Testing Tools (9th), Test Automation Tools (18th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 7.2%, up 5.5% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 2.0% mindshare, up 1.0% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management7.2%
Jira11.0%
Microsoft Azure DevOps9.5%
Other72.3%
Application Lifecycle Management (ALM) Suites
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test2.0%
Tricentis Tosca9.8%
OpenText Functional Testing7.5%
Other80.7%
Functional Testing Tools
 

Featured Reviews

GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Definitely the testing, my app test case organization, being able to organize it, and standardize a quality program."
"Allows us to do defect resolution from logging to resolution."
"We have developers, project managers, stakeholders, everybody referring to one single point-of-truth for everything that is related to a project, from requirements, test cases, coverage, defect tracking, and reporting."
"So the first impression that hits me about HP UFT 14.0 (formerly QTP) is that it seems to be a whole lot faster! But that could be subjective, as I'm running it on a high end gaming system."
"ALM allows you to maintain complete end-to-end process."
"Customization is the most valuable feature."
"Technical Support is great and always responsive to solve the issues."
"By using the REST API, I have automated QA Reporting, and integrated QA information into the development build process."
"A good automation tool that supports SAP functional testing."
"The feature I like most is the ease of reporting."
"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
"It is a fine product; it is a powerful tool, and it needs commitment."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"It's easy to automate and accelerate testing."
"The Silk4J feature is the solution's most valuable aspect."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
 

Cons

"It needs Pure-FTPd WebUI and single sign-on."
"When it came to JIRA and Agile adoption, that was not really easy to do with ALM. I tried, but I was not able to do much on that... There is room for improvement in the way it connects to and handles Agile projects."
"We had problems with Solution Manager/SAP integration and use through customizing RFC calls."
"Report generation needs to be simplified."
"Customer Service: Fair. It takes at least 2 days for support people to respond to ticket."
"I would like to see where the interface is better as it's not as user friendly in this release that we have, so I am hoping that it is improved with the latest version."
"One issue I have faced was that while I was importing test cases from Excel to Quality Center, it was not asking to check out the test cases but instead it would overwrite the default test cases and create a new version for it."
"ALM Quality Center is a little bit costly."
"The support for automation with iOS applications can be better."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The pricing could be improved."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"The initial setup is somewhat complex if you're deploying on-prem."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"GUI interface could be simpler for non-developers."
 

Pricing and Cost Advice

"It is very expensive as compared to other tools. We didn't get their premier version. It is a lesser version, and to upgrade, there will be an additional cost for us."
"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."
"Only major companies that can afford it use OpenText ALM."
"Pricing could be improved as it's high-priced. I don't exactly know the pricing point, but previously, I know that it was really high so less people were able to use it for their projects."
"This is an expensive solution."
"It has several limitations in adapting its agility easily."
"Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
"I've never been in the procurement process for it. I don't think it is cheap. Some of the features can be quite expensive."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
report
Use our free recommendation engine to learn which Application Lifecycle Management (ALM) Suites solutions are best for your needs.
903,147 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
13%
Construction Company
9%
Performing Arts
7%
Financial Services Firm
14%
Construction Company
13%
Manufacturing Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: June 2026.
903,147 professionals have used our research since 2012.