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OpenText Application Quality Management vs OpenText Silk Test comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (19th), Regression Testing Tools (9th), Test Automation Tools (18th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 7.7%, up 5.0% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 2.0% mindshare, up 1.1% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management7.7%
Jira11.0%
Microsoft Azure DevOps9.8%
Other71.5%
Application Lifecycle Management (ALM) Suites
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test2.0%
Tricentis Tosca9.4%
OpenText Functional Testing8.1%
Other80.5%
Functional Testing Tools
 

Featured Reviews

GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's support team was always there to help."
"The most valuable user feature that we use right now is the camera."
"Being a large SAP shop, having the ability to track individual issues to a defined release is a key function."
"The execution module and the test planning module are definitely the most valuable features. The rest we use for traceability, but those are the two modules that I cannot live without."
"It allows us to easily make linkage and dependencies, with plenty of integrations."
"The user interface is fully web-capable; it's a website, and it runs on a browser."
"It has basic and advanced facilities that allow you to arrange all of your test data in very well arranged, systematic manner."
"It's easy to create defects and easy to sync them up with a developer. Immediately, once created, it will trigger an email to the developer and we'll start a conversation with the developer regarding the requirements that have not been matched."
"Using this DLL functionality we were able to automate our product."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The solution is user-friendly with respect to automation."
"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The feature I like most is the ease of reporting."
"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
"It's easy to automate and accelerate testing."
 

Cons

"It is nice, but it does have some weaknesses. It's a bit hard to go back and change the requirement tool after setup."
"It's doing what it should do, but it's a little bit costly. I would like to see some kind of testing analytics."
"It could be better by incorporating more spell checking and word processing functionalities in steps."
"Backup strategy is lacking in QC. Once the QC server crashes, all your automation artifacts are unrecoverable."
"It's not intuitive in that way, which has always been a problem, especially with business users."
"Requirements management could be improved as the use is very limited. I see room for improvements in this rather outdated tool."
"ALM requires that you install client side components. If your organization does not allow admin rights on your local machine, this means you will need someone to run the installation for you with admin rights. This client side install is also limited to Internet Explorer and does not support any other browsers."
"The browser support needs to be improved in this because it supports only Internet Explorer as of now; it does not have support for Firefox, Chrome, Safari, or any other browser."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"The initial setup is somewhat complex if you're deploying on-prem."
"The browser based testing needs to be improved."
"They should extend some of the functions that are a bit clunky and improve the integration."
"At that time, we never had good technical support in Bangalore."
"I've seen a lot of potential users upset with the SilkTest due to broken installation."
"Could be more user-friendly on the installation and configuration side."
"The support for automation with iOS applications can be better."
 

Pricing and Cost Advice

"It is very expensive as compared to other tools. We didn't get their premier version. It is a lesser version, and to upgrade, there will be an additional cost for us."
"Micro Focus ALM Quality Center is very expensive."
"The enterprise pricing and licensing are reasonable."
"The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
"HPE has one of the most rigid, inflexible, and super expensive license models."
"Pricing is managed by our headquarters. I am able to get from them for very cheap. The market price is horribly expensive."
"I'd rate the pricing as 3/10 as it's very expensive."
"If you have more than five users, a concurrent licensing model should be considered."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
11%
Outsourcing Company
11%
Construction Company
9%
Financial Services Firm
14%
Construction Company
13%
Comms Service Provider
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
Ask a question
Earn 20 points
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: August 2026.
913,806 professionals have used our research since 2012.