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OpenText Application Quality Management vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (19th), Regression Testing Tools (8th), Test Automation Tools (17th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 6.8%, up 5.4% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 2.0% mindshare, up 0.9% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management6.8%
Jira11.0%
Microsoft Azure DevOps9.5%
Other72.7%
Application Lifecycle Management (ALM) Suites
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test2.0%
Tricentis Tosca9.8%
OpenText Functional Testing7.2%
Other81.0%
Functional Testing Tools
 

Featured Reviews

Hosney Osman - PeerSpot reviewer
Technical Solution Architect at Vodafone
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"To someone looking at Quality Center, I would tell them: It's a good tool to use and the support is good."
"The most valuable Quality Center feature, I find, is the solution's integration with some of our automation tools. For us, the ability to capture and record and the ease of use from a user perspective, are all key."
"One of the things that we've found with the HPE suite is that the interoperability is hands-down second to none."
"As a standalone tool for managing testing, it is good."
"It's the perfect tool for testing purposes, but you need to consider other options if development teams do not use the environments supported by Quality Center."
"Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well."
"Technical Support is great and always responsive to solve the issues."
"It is a tool, and it works. It has got good linkage and good traceability between the test cases and the defects. It has got lots of features for testing."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"The feature I like most is the ease of reporting."
"The statistics that are available are very good."
"A good automation tool that supports SAP functional testing."
"Using this DLL functionality we were able to automate our product."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"It is a fine product; it is a powerful tool, and it needs commitment."
"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
 

Cons

"It can be quite clunky, and it can easily be configured badly, which I've seen in a couple of places."
"There's room for improvement in the requirements traceability with Micro Focus ALM Quality Center. That could use an uplift."
"Overall the user experience of HP ALM is very good, there are some small improvements which can help those who are doing defect triage and management, and also the actual testers who use a test lab."
"There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed."
"Reporting is almost useless, but it does allow you to extract information directly from the database through a robust API and report with your favorite tool [excel, Crystal]."
"Cross project reporting is limited to similar database schemas"
"Currently, what's missing in the solution is the ability for users to see the ongoing scenarios and the status of those scenarios versus the requirements. As for the management tools, they also need to be improved so users can have a better idea of what's going on in just one look, so they can manage testing activities better."
"I would not recommend this product If you have a small organization, which would not use this tool very often. The pricing is very expensive, but it covers a full solution, which means, you will use a lot of functionalities and gain in time and efficiency."
"They should extend some of the functions that are a bit clunky and improve the integration."
"SilkTest has to improve on Firefox and Chrome as their versions change."
"The initial setup is somewhat complex if you're deploying on-prem."
"At that time, we never had good technical support in Bangalore."
"The pricing could be improved."
"Could be more user-friendly on the installation and configuration side."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"The pricing is an issue, the program is very expensive. That is something that can improve."
 

Pricing and Cost Advice

"HPE has one of the most rigid, inflexible, and super expensive license models."
"It's a perpetual license."
"The solution is priceed high."
"The enterprise pricing and licensing are reasonable."
"For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
"Pricing is managed by our headquarters. I am able to get from them for very cheap. The market price is horribly expensive."
"The licensing fee is a little expensive."
"I've never been in the procurement process for it. I don't think it is cheap. Some of the features can be quite expensive."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
13%
Construction Company
8%
Performing Arts
7%
Financial Services Firm
15%
Manufacturing Company
12%
Construction Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: May 2026.
899,125 professionals have used our research since 2012.