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OpenText Application Quality Management vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (4th), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (20th), Regression Testing Tools (8th), Test Automation Tools (20th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 5.5%, up 5.3% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 1.0% mindshare, down 1.1% since last year.
Application Lifecycle Management (ALM) Suites
Functional Testing Tools
 

Featured Reviews

Hosney Osman - PeerSpot reviewer
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
SrinivasPakala - PeerSpot reviewer
Stable, with good statistics and detailed reporting available
While we are performance testing the engineering key, we need to come up with load strategies to commence the test. We'll help to monitor the test, and afterward, we'll help to make all the outcomes, and if they are new, we'll do lots and lots of interpretation and analysis across various servers, to look at response times, and impact. For example, whatever the observations we had during the test, we need to implement it. We'll have to help to catch what exactly is the issues were, and we'll help to see how they can be reduced. Everything is very manual. It's up to us to find out exactly what the issues are. The solution needs better monitoring, especially of CPU.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very user-friendly."
"It's easy to create defects and easy to sync them up with a developer. Immediately, once created, it will trigger an email to the developer and we'll start a conversation with the developer regarding the requirements that have not been matched."
"Easily integrates with Oracle e-Business Suite."
"ALM is a well-known product and is one of the pioneers in providing test management facilities with a 360 degree view of requirements."
"I found the ease of use most valuable in Micro Focus ALM Quality Center. Creating test cases is easier because the solution allows writing in Excel."
"We can get an entire project into a single repository where we can view all the data in detail. This is where we keep all our test cases where everyone can reference them. This provides everyone access to the test cases and artifacts via the cloud. There is no need to contact anyone."
"The setup is pretty straightforward."
"The most valuable user feature that we use right now is the camera."
"The major thing it has helped with is to reduce the workload on testing activities."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The statistics that are available are very good."
"It's easy to automate and accelerate testing."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"A good automation tool that supports SAP functional testing."
"The feature I like most is the ease of reporting."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
 

Cons

"The uploading of test scripts can get a little cumbersome and that is a very sensitive task. They could improve on that a lot. It's really important that this gets better as I'm loading close to a thousand test scripts per cycle."
"Client-side ActiveX with patch upgrades"
"I would like to be able to search easier, not just do SQL queries, being able to do free keyword searches on the data. That's valuable."
"It is not a scalable solution."
"The solution's reporting could be improved."
"The technology used for UI and UX are not user-friendly."
"There could be more configurable workflows regarding test case creation approval."
"There are cases where the system does not meet our reporting requirements."
"Could be more user-friendly on the installation and configuration side."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The support for automation with iOS applications can be better."
"The pricing could be improved."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"The solution has a lack of compatibility with newer technologies."
 

Pricing and Cost Advice

"Compared to the market, the price is high."
"Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
"We have divided our licenses between Micro Focus ALM and ALM Octane. It works for us."
"Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
"Quality Center is pricey, but cheaper is not always less expensive."
"Pricing could be improved as it's high-priced. I don't exactly know the pricing point, but previously, I know that it was really high so less people were able to use it for their projects."
"I feel that the licenses are expensive. ​"
"Micro Focus ALM Quality Center is very expensive. The price is approximately £2,000 per person, they are too expensive to corner the market."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
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Top Industries

By visitors reading reviews
Educational Organization
38%
Manufacturing Company
11%
Financial Services Firm
11%
Computer Software Company
7%
Computer Software Company
18%
Financial Services Firm
16%
Manufacturing Company
11%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, Nutanix and others in Application Lifecycle Management (ALM) Suites. Updated: July 2025.
861,524 professionals have used our research since 2012.