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OpenText Application Quality Management vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (20th), Regression Testing Tools (8th), Test Automation Tools (16th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 5.0%, down 5.7% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 1.6% mindshare, up 0.9% since last year.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
OpenText Application Quality Management5.0%
Jira12.6%
Microsoft Azure DevOps10.3%
Other72.1%
Application Lifecycle Management (ALM) Suites
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
OpenText Silk Test1.6%
Tricentis Tosca12.9%
BrowserStack7.5%
Other78.0%
Functional Testing Tools
 

Featured Reviews

GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Quality management, project management from a QA perspective - testing, defect management, how testing relates back to requirements."
"As a stand-alone test management tool, it's a good tool."
"The test-case repository and linkage through to regression requirements will absolutely be a key component for us. We haven't got it yet, but when we've got an enterprise regression suite, that will be a key deliverable for them. We will be able to have all of the regression suite in one place, linked to the right requirements."
"The most valuable user feature that we use right now is the camera."
"Templates: Allows us to standardize fields, workflows throughout hundreds of HPE ALM projects."
"It's easy to create defects and easy to sync them up with a developer. Immediately, once created, it will trigger an email to the developer and we'll start a conversation with the developer regarding the requirements that have not been matched."
"This solution is open and very easy to integrate. The interface is good too."
"Having the links maintained within the tool is a huge boon to reporting requirements, tests, and defects."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"A good automation tool that supports SAP functional testing."
"It's easy to automate and accelerate testing."
"The major thing it has helped with is to reduce the workload on testing activities."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The statistics that are available are very good."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The feature I like most is the ease of reporting."
 

Cons

"There are cases where the system does not meet our reporting requirements."
"The session timeout time needs to be longer in my opinion."
"Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way."
"There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed."
"Micro Focus ALM Quality Center could improve how the automation process works. Addiotnlally, the parallel execution needs to be optimized. For example, if multiple users, which are two or more users, are doing an execution, while we execute the cases, I have seen some issues in the progress."
"We cannot rearrange the Grid in the Test Lab. It is in alphabetical order right now. But sometimes a user will want to see, for example, the X column next to the B column. If they came out with that it would be useful for us. They are working on that, as we have raised that request with Micro Focus."
"The product is good, it's great, but when compared to other products with the latest methodologies, or when rating it as a software development tool, then I'll have to rate it with a lower score because there's a lot of other great tools where you can interconnect them, use them, scale them, and leverage. It all depends on the cost."
"The integration could be improved because with Agile technology you are working more quickly than with a top-down methodology."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"The solution has a lack of compatibility with newer technologies."
"Could be more user-friendly on the installation and configuration side."
"The support for automation with iOS applications can be better."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"The pricing could be improved."
 

Pricing and Cost Advice

"The enterprise pricing and licensing are reasonable."
"I've never been in the procurement process for it. I don't think it is cheap. Some of the features can be quite expensive."
"This is an expensive solution."
"It's a perpetual license."
"Quality Center is pricey, but cheaper is not always less expensive."
"If you have more than five users, a concurrent licensing model should be considered."
"It all comes down to how many people are going to access the tool. When teams go above 20, I think ALM is a better tool to use from a collaboration and streamlining perspective."
"The solution has the ability to handle a large number of projects and users in an enterprise environment with the correct license."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
12%
Performing Arts
9%
Marketing Services Firm
6%
Manufacturing Company
16%
Computer Software Company
8%
Financial Services Firm
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise32
Large Enterprise162
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: January 2026.
881,455 professionals have used our research since 2012.