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OpenText Application Quality Management vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (19th), Regression Testing Tools (8th), Test Automation Tools (18th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 6.5%, up 5.5% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 1.9% mindshare, up 1.0% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management6.5%
Jira11.2%
Microsoft Azure DevOps9.5%
Other72.8%
Application Lifecycle Management (ALM) Suites
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test1.9%
Tricentis Tosca10.1%
OpenText Functional Testing6.8%
Other81.2%
Functional Testing Tools
 

Featured Reviews

Hosney Osman - PeerSpot reviewer
Technical Solution Architect at Vodafone
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that it integrates with the Jira solutions."
"Cross project customization through template really helps to maintain standards with respect to fields, workflows throughout the available projects."
"Easily integrates with Oracle e-Business Suite."
"If you have the money then you can go with ALM, as it's a very good product."
"We're able to more accurately document our test results, our actual versus our expected results, with the new screenshot functionality."
"The report feature has helped me to generate a quality index report which is a critical report for management decisions."
"Templates: Allows us to standardize fields, workflows throughout hundreds of HPE ALM projects."
"The ability to determine traceability between requirements, tests and defects found in our testing process is a huge advantage in determining the breakdown in the application business model."
"It is a fine product; it is a powerful tool, and it needs commitment."
"The solution is user-friendly with respect to automation."
"The OCR recognition is great, way over Sikulix or Robot Framework."
"The major thing it has helped with is to reduce the workload on testing activities."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The Silk4J feature is the solution's most valuable aspect."
"The feature I like most is the ease of reporting."
"It's easy to automate and accelerate testing."
 

Cons

"The version of Micro Focus ALM that we use only works through Internet Explorer (IE). We have to communicate to everyone that they can only use IE with the solution. This is a big limitation. We should be free to use any type of browser or operating system. We have customers and partners who are unable to log into the system and enter their defects because they work on a different operating system."
"When it came to JIRA and Agile adoption, that was not really easy to do with ALM. I tried, but I was not able to do much on that... There is room for improvement in the way it connects to and handles Agile projects."
"Tech support is very, very poor. There is no coordination between product groups, you have to repeat the same information multiple times, features that are fixed end up breaking in the next release, and releases and upgrades do not fix problems as promised."
"Currently, what's missing in the solution is the ability for users to see the ongoing scenarios and the status of those scenarios versus the requirements. As for the management tools, they also need to be improved so users can have a better idea of what's going on in just one look, so they can manage testing activities better."
"If the solution could create a lighter, more flexible tool with more adaptability to new methodologies such as agile, it would be great."
"It is expensive."
"There's room for improvement in the requirements traceability with Micro Focus ALM Quality Center. That could use an uplift."
"It is nice, but it does have some weaknesses. It's a bit hard to go back and change the requirement tool after setup."
"The browser based testing needs to be improved."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help."
"At that time, we never had good technical support in Bangalore."
"The support for automation with iOS applications can be better."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"SilkTest has to improve on Firefox and Chrome as their versions change."
"The solution has a lack of compatibility with newer technologies."
"The pricing could be improved."
 

Pricing and Cost Advice

"It allows us to keep our costs low. I do not want to pay beyond a certain point for this solution."
"Only major companies that can afford it use OpenText ALM."
"The solution has the ability to handle a large number of projects and users in an enterprise environment with the correct license."
"The enterprise pricing and licensing are reasonable."
"I don't know the exact numbers, but I know it is pricey. When we talked to the sales reps we work with from our company, they say, "Well, Micro Focus will never lose on price." So, they are willing to do a lot of negotiating if it is required."
"HPE has one of the most rigid, inflexible, and super expensive license models."
"Quality Center is pricey, but cheaper is not always less expensive."
"Depending on the volume, the annual maintenance costs vary on a percentage but it's around $300 a year per license for maintenance. It's at 18% of the total cost of the license."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
12%
Performing Arts
7%
Marketing Services Firm
7%
Financial Services Firm
14%
Manufacturing Company
12%
Construction Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise160
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: April 2026.
892,611 professionals have used our research since 2012.