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OpenText Application Quality Management vs OpenText Silk Test comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (22nd), Regression Testing Tools (13th), Test Automation Tools (20th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 8.2%, up 4.9% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 2.1% mindshare, up 1.1% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management8.2%
Jira11.5%
Microsoft Azure DevOps9.9%
Other70.4%
Application Lifecycle Management (ALM) Suites
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test2.1%
Tricentis Tosca9.4%
OpenText Functional Testing8.5%
Other80.0%
Functional Testing Tools
 

Featured Reviews

GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall I would recommend it, because of its ease of use."
"It was really good, customizable, and easy to use."
"It has made our development process more professional."
"Defect management, because it has allowed me to manage the defects throughout its lifecycle (from being opened to its resolution – closed); who is assigned to it and working on it, what are the issues, and why it is being held up."
"ALM Quality Center is a reliable, consolidated product."
"QC has been invaluable in the past for documenting our testing process, especially when needed for audits."
"By standardizing our template, we publish reports at the business unit level."
"The stability is very good."
"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"The feature I like most is the ease of reporting."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The statistics that are available are very good."
"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
"The OCR recognition is great, way over Sikulix or Robot Framework."
 

Cons

"Performance issues are very common. The degradation of performance and consequent failures continuously happen."
"Certain applications within this solution are not really compatible with certain applications like ERP. The problem is when we're trying to use these applications or devices, the solution itself doesn't scale."
"Due to these reasons, the effectiveness of ALM for an industry like ours is less than what we would see in LoadRunner."
"Certainly on the UI part, it has to be improved to make it user-friendly and more presentable."
"Is not very user-friendly."
"Scalability is becoming more complex."
"Licensing model is awful."
"There are cases where the system does not meet our reporting requirements."
"At that time, we never had good technical support in Bangalore."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"GUI interface could be simpler for non-developers."
"The solution has a lack of compatibility with newer technologies."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The support for automation with iOS applications can be better."
"The browser based testing needs to be improved."
 

Pricing and Cost Advice

"For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
"I feel that the licenses are expensive. ​"
"The enterprise pricing and licensing are reasonable."
"Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
"ALM Quality Center is a little bit costly."
"The solution was expensive for us."
"We have divided our licenses between Micro Focus ALM and ALM Octane. It works for us."
"I'd rate the pricing as 3/10 as it's very expensive."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
12%
Outsourcing Company
10%
Construction Company
9%
Financial Services Firm
13%
Construction Company
12%
Comms Service Provider
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
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Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: October 2026.
919,586 professionals have used our research since 2012.