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OpenText Documentum vs OpenText eDOCS comparison

OpenText Documentum and OpenText eDOCS are both solutions in the Enterprise Content Management category. OpenText Documentum is ranked #3 with an average rating of 7.6, while OpenText eDOCS is ranked #18. OpenText Documentum holds a 11.8% mindshare in ECM, compared to OpenText eDOCS’s 1.3% mindshare. Additionally, 83% of OpenText Documentum users are willing to recommend the solution.
OpenText Documentum
Read 31 OpenText Documentum reviews
  • 3,835 Views
  • 2,897 Comparison Views
83% willing to recommend
OpenText eDOCS
  • 516 Views
  • 391 Comparison Views
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between OpenText Documentum and OpenText eDOCS based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

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To learn more, read our detailed Enterprise Content Management Report (Updated: November 2024).
Buyer's Guide
Enterprise Content Management
November 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
7.7
OpenText Documentum excels in scalability, supporting numerous users and offering integration flexibility for large-scale implementations.
No sentiment score available
Never had to scale to meet demand.
For more quotes and insights, download the OpenText Documentum report
No quotes available
For more quotes and insights, download the OpenText eDOCS report
 

Valuable Features

Sentiment score
7.8
OpenText Documentum ensures secure, scalable content management with integration, versioning, and compliance, supporting efficient business processes across departments.
No sentiment score available
The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications.
Version Tree Branching allows for simultaneous collaborative work on different versions of a document.
The product is user-friendly.
For more quotes and insights, download the OpenText Documentum report
No quotes available
For more quotes and insights, download the OpenText eDOCS report
Romas Bunevicius - PeerSpot reviewerit_user103896 - PeerSpot reviewerSalih çakır - PeerSpot reviewer
 

Room For Improvement

Sentiment score
5.1
OpenText Documentum faces challenges with outdated interface, performance, integration, customization, scalability, pricing, documentation, and AI integration.
No sentiment score available
It would be beneficial to have more ability to customize features for specific use cases.
After implementation, I was pleased with the functions of the application.
The price is quite high as the licensing prices are significant.
For more quotes and insights, download the OpenText Documentum report
No quotes available
For more quotes and insights, download the OpenText eDOCS report
Salih çakır - PeerSpot reviewerit_user103896 - PeerSpot reviewerRomas Bunevicius - PeerSpot reviewer
 

Stability Issues

Sentiment score
7.7
OpenText Documentum is stable and reliable, with minor sub-product issues, earning high user ratings in the ECM market.
No sentiment score available
after the deployment, we found the system to be reliable.
For example, database connections could be improved.
For more quotes and insights, download the OpenText Documentum report
No quotes available
For more quotes and insights, download the OpenText eDOCS report
 

Customer Service

Sentiment score
6.0
OpenText's customer service is improving, though users experience occasional delays and limited support for older versions.
No sentiment score available
My involvement was not only user level, but development integration level also.
For more quotes and insights, download the OpenText Documentum report
No quotes available
For more quotes and insights, download the OpenText eDOCS report
 

Setup Cost

Sentiment score
4.0
OpenText Documentum's pricing is high, complex, and varies, though recent improvements offer affordability and benefits for government agencies.
No sentiment score available
Overall, it offers a lot of functionalities for the price point.
It is quite expensive.
The licensing price is quite high.
For more quotes and insights, download the OpenText Documentum report
No quotes available
For more quotes and insights, download the OpenText eDOCS report
it_user103896 - PeerSpot reviewerSalih çakır - PeerSpot reviewerRomas Bunevicius - PeerSpot reviewer
 

Categories and Ranking

OpenText Documentum
Ranking in Enterprise Content Management
3rd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
31
Ranking in other categories
No ranking in other categories
OpenText eDOCS
Ranking in Enterprise Content Management
18th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Enterprise Content Management category, the mindshare of OpenText Documentum is 11.8%, up from 10.4% compared to the previous year. The mindshare of OpenText eDOCS is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Kabir Jakkamsetti - PeerSpot reviewer
Can be used to automate the storage of metadata and content, but it add some AI integrations
I think security's been pretty good with OpenText Documentum. Currently, we are on an older product, and we are about to start a migration. I think the configurability should be much more improved with that. OpenText Documentum has helped boost productivity within our organization. By automating a lot of business processes with workflows, we've been able to improve productivity. OpenText Documentum has definitely helped simplify or accelerate our modernization journey. Overall, I rate OpenText Documentum a seven out of ten.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
12%
Government
11%
Manufacturing Company
9%
Government
27%
Manufacturing Company
11%
Computer Software Company
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
See all answers
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
See all answers
What needs improvement with OpenText Documentum?
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft g...
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Comparisons

SharePoint vs OpenText Documentum Logo
SharePoint vs OpenText Documentum
Compared 21% of the time
OpenText Extended ECM vs OpenText Documentum Logo
OpenText Extended ECM vs OpenText Documentum
Compared 21% of the time
IBM FileNet vs OpenText Documentum Logo
IBM FileNet vs OpenText Documentum
Compared 14% of the time
Alfresco vs OpenText Documentum Logo
Alfresco vs OpenText Documentum
Compared 9% of the time
Hyland OnBase vs OpenText Documentum Logo
Hyland OnBase vs OpenText Documentum
Compared 9% of the time
More OpenText Documentum Competitors
SharePoint vs OpenText eDOCS Logo
SharePoint vs OpenText eDOCS
Compared 50% of the time
OpenText Extended ECM vs OpenText eDOCS Logo
OpenText Extended ECM vs OpenText eDOCS
Compared 50% of the time
More OpenText eDOCS Competitors
 

Product Reports

Buyer's Guide
OpenText Documentum
November 2024
OpenText Documentum reportDownload OpenText Documentum product report
Buyer's Guide
Enterprise Content Management
November 2024
OpenText eDOCS reportDownload OpenText eDOCS product report
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
No data available
 

Learn More

OpenText
OpenText
 

Overview

OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

OpenText eDOCS is a light-footprint, cost-effective and highly-flexible enterprise content management (ECM) solution for Legal, Corporate Legal, Public Sector and Professional Service organizations and corporate law departments.

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Office of General Counsel (OGC) for the City of Jacksonville, MMG, Fox Entertainment Group, Evans & Dixon, TerraLink
Buyer's Guide
Enterprise Content Management
November 2024
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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.