OpenText UFT One and OpenText Silk Test compete in the test automation software category. Based on the features, UFT One may have the upper hand due to its comprehensive capabilities across various technologies, even though both products offer strong ROI and efficiency improvements.
Features: OpenText UFT One supports a wide range of technologies and applications, including HTML5, Flex, and multiple browsers. It enhances testing with UFT Flex Runtime Loader and Object Spy for superior object identification. It provides comprehensive automation across GUI, API, and business components. OpenText Silk Test offers powerful scripting and object recognition with Java and C# support. It features a strong test case and application state management system, providing efficiency and speed.
Room for Improvement: OpenText UFT One faces limitations in supporting .NET applications and can be slow on virtual machines. Improvements are needed in browser compatibility and object identification reliability. OpenText Silk Test lacks support for the latest UI technologies and needs better integration with IDEs. Its pricing is high, and support for distributed version control systems is limited.
Ease of Deployment and Customer Service: Both products are used primarily in on-premises settings, with some cloud availability. UFT One's customer service varies, with some escalation necessary for complex issues. Silk Test users report mixed experiences with technical support for complex problems. OpenText's support service management is generally prompt, though effectiveness depends on user contracts and urgency.
Pricing and ROI: OpenText UFT One is often considered expensive but worth the investment due to its wide range of supported technologies and strong ROI from reduced manual testing. It offers various licensing options, including seat and concurrent licenses. Silk Test's cost is high but competitive with market solutions, providing good ROI especially for desktop automation projects. Both products enhance efficiency, leading to faster regression testing and long-term cost benefits.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
We can easily achieve a return on investment in one, two, or three years.
Support cases are easily created and attended to promptly, depending on urgency.
The technical support is rated eight out of ten.
The tool can be installed on all computers used by developers or test automation engineers.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
It's cheaper than Tricentis Tosca but more expensive than some others.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
The OpenText solution is the best of breed and the best solution on the market for large customers.
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