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Prometheus Group vs Splunk Real User Monitoring (RUM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prometheus Group
Ranking in Application Performance Monitoring (APM) and Observability
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Splunk Real User Monitoring...
Ranking in Application Performance Monitoring (APM) and Observability
39th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Digital Experience Monitoring (DEM) (11th)
 

Mindshare comparison

As of March 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Prometheus Group is 3.5%, down from 3.6% compared to the previous year. The mindshare of Splunk Real User Monitoring (RUM) is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
Sathis-Kumar - PeerSpot reviewer
Seamless issue detection with user time tracking and application load analysis
We primarily use Splunk Real User Monitoring to analyze performance bottlenecks and application transactions. It allows us to see how applications are experienced on the user side, making it easy to capture any bottlenecks or performance issues The most valuable features include user time…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Prometheus is a scalable and flexible tool that I can deploy on any cloud platform."
"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."
"The scalability of Prometheus is very good."
"The solution offers an easy way to install and scratch values."
"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."
"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."
"The initial setup of Splunk Real User Monitoring (RUM) was easy."
"The most valuable features include user time tracking and the ability to analyze application load times."
"The most valuable features include user time tracking and the ability to analyze application load times."
 

Cons

"Improvements could be made to the user interface."
"The initial setup of Prometheus is complex and rated one out of five in ease of setup."
"Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL."
"The scalability must be improved."
"The UI and GUI are areas of concern in the product."
"Lacks the ability to clusterize."
"The interface is not particularly user-friendly and that could be improved."
"The setup process could be more straightforward."
"The initial setup of Splunk Real User Monitoring (RUM) was easy. The solution is deployed on-premises."
"There is room for improvement in customer support due to delays and standard feedback responses."
"It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired."
 

Pricing and Cost Advice

"The solution is not expensive."
"The product is expensive compared to Datadog."
"My company uses the open-source version of the product."
"It is an open-source tool."
"Prometheus is an open-source solution."
"The solution is free of cost."
"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
"We have the open-source version, so we don't pay for it."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
15%
Manufacturing Company
7%
Government
6%
Computer Software Company
23%
Financial Services Firm
17%
Retailer
15%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What do you like most about Splunk Real User Monitoring (RUM)?
The initial setup of Splunk Real User Monitoring (RUM) was easy.
What needs improvement with Splunk Real User Monitoring (RUM)?
It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence fu...
What is your primary use case for Splunk Real User Monitoring (RUM)?
We primarily use Splunk Real User Monitoring to analyze performance bottlenecks and application transactions. It allows us to see how applications are experienced on the user side, making it easy t...
 

Overview

Find out what your peers are saying about Prometheus Group vs. Splunk Real User Monitoring (RUM) and other solutions. Updated: March 2025.
839,422 professionals have used our research since 2012.