ProProfs Live Chat vs REVE Chat comparison

ProProfs and REVE Chat are both solutions in the Live Chat category. ProProfs is ranked #21, while REVE Chat is ranked #6. ProProfs holds a 1.6% mindshare in LC, compared to REVE Chat’s 5.6% mindshare.

ProProfs Live Chat

16 Views
4 Comparison Views

REVE Chat

37 Views
21 Comparison Views

ProProfs Live Chat

REVE Chat

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ProProfs Live Chat and REVE Chat based on real PeerSpot user reviews.

Find out what your peers are saying about Text, CafeX Communications, NICE and others in Live Chat.

To learn more, read our detailed Live Chat Report (Updated: March 2025).

Buyer's Guide

Live Chat

March 2025

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Helped 849,210 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ProProfs Live Chat

Ranking in Live Chat

21st

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

REVE Chat

Ranking in Live Chat

6th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Live Chat category, the mindshare of ProProfs Live Chat is 1.6%, up from 0.8% compared to the previous year. The mindshare of REVE Chat is 5.6%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Live Chat

Find out what your peers are saying about Text, CafeX Communications, NICE and others in Live Chat. Updated: March 2025.

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849,210 professionals have used our research since 2012.

Comparisons

No data available

Product Reports

Buyer's Guide

Live Chat

March 2025

Download ProProfs Live Chat product report

Buyer's Guide

Live Chat

March 2025

Download REVE Chat product report

Overview

ProProfs Live Chat engage and convert website visitors to customers. It resolves customer issues by seeing what customers type (even before they send it) or what they are viewing on your website. Live chat on your website helps you monitor and initiate conversations with site visitors, generate new leads with a pre-chat form and improve conversions, using ready-made templates & greetings. Your support operators can send proactive chat invitations to site visitors when they land on key pages of your site and gently guide them through the sales funnel which will improve the customer engagement considerably. Live chat software is securely hosted on IBM servers and integrates seamlessly with popular CRM, CMS, e-commerce, email marketing and many other tools.

ProProfs

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors. It provides several advanced features like Voice Call, Video Chat, Visitor Analytics, Facebook Chat, Department Routing, Auto Trigger to provide better customer service and boost sales conversions.

REVE Chat

Sample Customers

Lazy Cloud, MilitaryCruiseDeals, HorseSaddleShop

Capterra, Software Suggest, Crozdesk, GetApp, Trust Pilot, Software Suggest

Find out what your peers are saying about Text, CafeX Communications, NICE and others in Live Chat. Updated: March 2025.

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849,210 professionals have used our research since 2012.

See our list of best Live Chat vendors.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.