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Salesforce Community Cloud vs Squiz Digital Experience Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Salesforce Community Cloud
Ranking in Digital Experience Platforms (DXP)
4th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Community Platforms (1st)
Squiz Digital Experience Pl...
Ranking in Digital Experience Platforms (DXP)
20th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Digital Experience Platforms (DXP) category, the mindshare of Salesforce Community Cloud is 2.2%, down from 3.4% compared to the previous year. The mindshare of Squiz Digital Experience Platform is 1.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Platforms (DXP)
 

Featured Reviews

Abhishek-Mehta - PeerSpot reviewer
Shows where every sales employee stands, what the pipeline is and how healthy it is, but lacks an auto-population feature
In the last twelve months, there are two primary technologies I work extensively with. I've used Salesforce CRM and other similar technology. I'm not aware which version of Salesforce CRM I'm using, because I'm just a user, not the buyer. It's deployed on the public cloud, via Salesforce. Salesforce as a CRM tool becomes the source of truth in terms of what the standing of every sales employee is in the organization, what the pipeline is and how healthy it is, and what needs to be done to add to that pipeline. My advice to people looking into using Salesforce CRM is to understand their requirements and see why they need such an expensive tool. Data is very important in an organization, but then there are alternatives such as Zoho CRM and other CRMs available in the market. Understand how important it is that they want to work with data. If they have a vision of scaling the organization to a very large number, then Salesforce CRM makes sense. If they don't have more than two hundred or three hundred people in sales, Salesforce CRM is probably not the best solution because it will not give the best value for money. They can look at other options that can give better value for money. If they're part of large organizations beyond three hundred, then Salesforce CRM is a must-have. I'm giving Salesforce CRM a rating of seven. It's a great solution, and it's very user-friendly and has great reporting. However, the pricing is expensive and there could be better population features, for example, auto-population, with less manual activity.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
University
11%
Manufacturing Company
8%
Government
7%
University
23%
Computer Software Company
17%
Government
15%
Educational Organization
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

No data available
Squiz Matrix, Squiz CMS
 

Overview

 

Sample Customers

Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
Auckland University of Technology, Australian Strategic Policy Institute, Monash University, Bodleian Libraries, Brunel University, City of Sydney, City University London
Find out what your peers are saying about Adobe, Liferay, Sprinklr and others in Digital Experience Platforms (DXP). Updated: January 2025.
832,565 professionals have used our research since 2012.