ShoreTel Sky vs Toshiba IPedge comparison

Mitel and Toshiba are both solutions in the Unified Communications category. Mitel is ranked #15, while Toshiba is ranked #18. Mitel holds a 1.4% mindshare in UC, compared to Toshiba’s 1.8% mindshare. Additionally, 80% of Mitel users are willing to recommend the solution.

ShoreTel Sky

Read 7 ShoreTel Sky reviews

72 Views
45 Comparison Views

80% willing to recommend

Toshiba IPedge

58 Views
48 Comparison Views

ShoreTel Sky

Toshiba IPedge

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ShoreTel Sky and Toshiba IPedge based on real PeerSpot user reviews.

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To learn more, read our detailed Unified Communications Report (Updated: February 2025).

Buyer's Guide

Unified Communications

February 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ShoreTel Sky

Ranking in Unified Communications

15th

Ranking in IP Telephony & Unified Communications

7th

Average Rating

7.8

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Toshiba IPedge

Ranking in Unified Communications

18th

Ranking in IP Telephony & Unified Communications

12th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Unified Communications category, the mindshare of ShoreTel Sky is 1.4%, up from 1.2% compared to the previous year. The mindshare of Toshiba IPedge is 1.8%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Communications

Featured Reviews

it_user202980

Director of Online Operations at a manufacturing company with 51-200 employees

The portal is very good, but could use more function and streamline, especially in the call flow section.

Using Shortel sky has been great for our company. We have a normal to high employee turn over rate, especially in our sales dept. And having access to the shortel sky portal has made this simple for IT to make the changes Every time we hire a new employee, we can have them up and running in a…

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

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Comparisons

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Product Reports

Buyer's Guide

Unified Communications

February 2025

Download ShoreTel Sky product report

Buyer's Guide

Unified Communications

February 2025

Download Toshiba IPedge product report

Also Known As

No data available

IPedge

Overview

ShoreTel Sky have some useful features: ShoreTel Sky Communicator turns conference calls into active web sharing with video, presentation mode and more. ShoreTel Sky Mobility keeps you connected with deskphone features and functionality everywhere. ShoreTel Sky Advanced Application integrations amplify and enhance CRM and ERP functionality and ShoreTel Sky Contact Center improves the quality and quantity of profitable customer contacts.

Mitel

Toshiba Toshiba IPedge helps you stay connected to your customers from a complete line of Toshiba IP desk and wall-mountable telephones, SoftIPT soft phone on notebook computers, wireless IP telephones for use over your Wireless LAN and/or your cellular service, add-on modules, DSS consoles, attendant consoles, as well as SIP telephones and analog telephones. IPedge EC supports 200 users that unifies, coordinates, and streamlines all your communications with comprehensive solutions for a full range of telecommunication needs.

Toshiba

Sample Customers

Abacus Service Corporation, AIPAC, Airlie Womens Clinic, All Erection Crane And Rental Corporation, Aquent, Aspire, Bonobos, Brooklyn Brewery, Cable Scope, Caduceus

Kensington Investment Counsel, Williams Furnace, Rickmar Properties, Paddock Chevrolet, Suburban Mobility Authority for Regional Transportation, The Fitzgerald Law Firm, Kensington Investments Counsel, EYEMAGINE, Marshall County, Jefferson Parish Human Services Authority, Buffalo Gastroenterology Associates, Memorial Hospital and Manor of Bainbridge, Desert Kidney Associates, New Method Wellness, LifeLong Medical Care, Williams Furnace, Phoenix Manufacturing Inc.

Buyer's Guide

Unified Communications

February 2025

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See our list of best Unified Communications vendors and best IP Telephony & Unified Communications vendors.

We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.