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Sparkcentral In-App Messaging vs ZoomSphere comparison

HootSuite and ZoomSphere are both solutions in the Social CRM category. HootSuite is ranked #30, while ZoomSphere is ranked #27. HootSuite holds a 0.4% mindshare in SC, compared to ZoomSphere’s 0.7% mindshare.
Sparkcentral In-App Messaging
  • 28 Views
  • 3 Comparison Views
ZoomSphere
  • 39 Views
  • 8 Comparison Views
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Sparkcentral In-App Messaging and ZoomSphere based on real PeerSpot user reviews.

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To learn more, read our detailed Social CRM Report (Updated: April 2025).
Buyer's Guide
Social CRM
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sparkcentral In-App Messaging
Ranking in Social CRM
30th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
ZoomSphere
Ranking in Social CRM
27th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Social Media Management Solutions (10th)
 

Mindshare comparison

As of April 2025, in the Social CRM category, the mindshare of Sparkcentral In-App Messaging is 0.4%, up from 0.1% compared to the previous year. The mindshare of ZoomSphere is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social CRM
Buyer's Guide
Social CRM
April 2025
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Find out what your peers are saying about Sprinklr, Salesforce, Qualtrics and others in Social CRM. Updated: April 2025.
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Comparisons

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Product Reports

Buyer's Guide
Social CRM
April 2025
Sparkcentral In-App Messaging reportDownload Sparkcentral In-App Messaging product report
Buyer's Guide
Social CRM
April 2025
ZoomSphere reportDownload ZoomSphere product report
 

Overview

Build better connections when it matters most with Sparkcentral by Hootsuite’s social customer service solution.

HootSuite

Productivity tools are available directly in ZoomSphere. No need to switch to other third-party applications.

ZoomSphere
Buyer's Guide
Social CRM
April 2025
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Find out what your peers are saying about Sprinklr, Salesforce, Qualtrics and others in Social CRM. Updated: April 2025.
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848,989 professionals have used our research since 2012.
See our list of best Social CRM vendors.

We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.