Try our new research platform with insights from 80,000+ expert users

Splunk Cloud Platform vs Splunk Enterprise Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Splunk Cloud Platform improved efficiency and visibility, with varied ROI; some users considered alternatives due to performance concerns.
Sentiment score
7.8
Splunk Enterprise Platform boosts ROI with ease of use, reducing security costs, enhancing productivity, and simplifying data management.
 

Customer Service

Sentiment score
5.6
Splunk Cloud Platform's customer service receives mixed reviews, with concerns about slow response times and inconsistent support quality.
Sentiment score
6.5
Splunk Enterprise support receives mixed reviews; responsiveness praised, but slow response times and reliance on community resources noted.
Premium support is costly and may not always provide a satisfactory experience.
 

Scalability Issues

Sentiment score
7.3
Splunk Cloud Platform's scalability is highly praised for flexibility and efficiency, despite some cost concerns and data management challenges.
Sentiment score
8.1
Splunk Enterprise is highly scalable, managing massive data efficiently, although rare performance issues can occur with extreme volumes.
 

Stability Issues

Sentiment score
7.9
Splunk Cloud Platform is highly stable, with reliable uptime, quick issue resolution, and strong performance for growing data demands.
Sentiment score
8.3
Splunk Enterprise is praised for stability, efficiency in data processing, and adaptability, with prompt support for complex setups.
 

Room For Improvement

Splunk Cloud Platform needs better support, performance, documentation, integration, ease of use, affordability, and more impactful dashboards.
Splunk Enterprise needs better automation, integration, AI features, usability enhancements, and resource efficiency to address setup complexity and high pricing.
The pre-built reports in Splunk Cloud Platform are generic and require manual adjustments to extract specific, granular information, which requires the user to be knowledgeable.
It is complex for inexperienced cybersecurity engineers and requires experienced personnel to handle it effectively.
 

Setup Cost

Splunk Cloud Platform is costly due to data ingestion-based licensing, though users value its comprehensive features despite the expense.
Splunk Enterprise is costly for data ingestion, but offers strong security, with pricing mitigated by long-term contracts.
Splunk Cloud is considered too expensive, with its two product offerings both being costly.
Splunk Enterprise Platform is expensive.
 

Valuable Features

Splunk Cloud Platform excels in reporting, integrations, and security, offering fast data access and flexible, user-friendly features.
Splunk Enterprise excels in customizability, real-time analysis, and security, offering robust dashboard features and flexible deployment for IT tasks.
The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs.
The features that have proven most effective for real-time data analysis include parts of the platform and its automation capabilities.
 

Categories and Ranking

Splunk Cloud Platform
Ranking in Data Visualization
3rd
Ranking in IT Alerting and Incident Management
3rd
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
57
Ranking in other categories
No ranking in other categories
Splunk Enterprise Platform
Ranking in Data Visualization
4th
Ranking in IT Alerting and Incident Management
5th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Data Visualization category, the mindshare of Splunk Cloud Platform is 0.7%, up from 0.4% compared to the previous year. The mindshare of Splunk Enterprise Platform is 1.7%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization
 

Featured Reviews

Ian Gatundu - PeerSpot reviewer
It improves our visibility and decision-making while helping us meet compliance standards
The Cloud Platform interface is cleaner than Splunk Enterprise's monitoring console. You can easily understand what's happening with your indexes. It's more refined than Splunk Enterprise's console, but they have the same feel and function. It's easy to monitor multiple cloud environments because you can create custom dashboards for any use case you may have. It offers good visibility because it integrates with the ITSI app, providing a clear overview of your environment. Integrating Splunk with other components on the cloud and network resources is effortless because it can collect data from various sources, including stored data from long-term storage. Splunk's reporting offers a good visualization of your data. You can visualize the statistics based on your searches. It produces some helpful graphs that enable you to easily compare what's happening in your search. It's very comprehensive.
ABHISHEK DUBEY - PeerSpot reviewer
Helps to monitor logs from various sources but improvement is needed in support
The product helps monitor and visualize data. It allows you to handle various tasks. You can store, visualize, and analyze data with the Splunk Enterprise Platform. It offers features like virtual folders and heavy folders for filtering data. Additionally, you can create dashboards to showcase data to different teams and stakeholders. The tool also enables the creation of analytics and alerts and sends reports, making it a valuable tool for our system. The dashboard and visualization features are good for data analysis. With features like the Studio dashboard introduced in versions 8 to 9, users find it much easier to create dashboards without knowledge of languages like XML.
report
Use our free recommendation engine to learn which Data Visualization solutions are best for your needs.
846,617 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
29%
Financial Services Firm
12%
Retailer
5%
University
5%
Financial Services Firm
19%
Manufacturing Company
17%
Healthcare Company
13%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
Splunk Cloud is considered too expensive, with its two product offerings both being costly. I would rate the cost an eight out of ten, with ten being the most costly.
What needs improvement with Splunk Cloud Platform?
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity. It has not kept pace with competitors over recent years, and integration with the Cisco ecosystem a...
What do you like most about Splunk Enterprise Platform?
The most valuable features of the solution are the load balancing technique, the forwarding technique, and SSL certification.
What needs improvement with Splunk Enterprise Platform?
While Splunk Enterprise Platform is a good product, it is expensive. Additionally, it is complex for inexperienced cybersecurity engineers and requires experienced personnel to handle it effectively.
What is your primary use case for Splunk Enterprise Platform?
We are working with AppDynamics, Splunk Enterprise Platform, and other Splunk products. However, the main use case here is with Splunk Enterprise Platform.
 

Overview

 

Sample Customers

Mindtouch
Information Not Available
Find out what your peers are saying about Splunk Cloud Platform vs. Splunk Enterprise Platform and other solutions. Updated: February 2025.
846,617 professionals have used our research since 2012.