Try our new research platform with insights from 80,000+ expert users

Splunk Enterprise Platform vs Splunk On-Call comparison

Splunk Enterprise Platform and Splunk On-Call are both solutions in the IT Alerting and Incident Management category. Splunk Enterprise Platform is ranked #5 with an average rating of 8.4, while Splunk On-Call is ranked #11. Splunk Enterprise Platform holds a 1.4% mindshare in IMS, compared to Splunk On-Call’s 5.9% mindshare. Additionally, 93% of Splunk Enterprise Platform users are willing to recommend the solution, compared to 81% of Splunk On-Call users who would recommend it.
Splunk Enterprise Platform
Read 31 Splunk Enterprise Platform reviews
  • 75 Views
  • 42 Comparison Views
93% willing to recommend
Splunk On-Call
Read 10 Splunk On-Call reviews
  • 619 Views
  • 500 Comparison Views
81% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive SummaryUpdated on Jan 2, 2025

Splunk Enterprise Platform and Splunk On-Call are key players in data analysis and incident management. While Splunk Enterprise excels in data analytics, Splunk On-Call has an upper hand in operational agility due to its real-time responsiveness.

Features: Splunk Enterprise Platform provides data indexing, real-time search, and machine learning tools, making it apt for large-scale data analysis. Splunk On-Call offers real-time alerting, tool integration, and collaboration features, enhancing team responses to incidents.

Room for Improvement: Splunk Enterprise could benefit from simplified deployment processes, cost transparency, and greater customization features. Splunk On-Call might improve with better incident tracking, enhanced SLA management, and more advanced reporting options.

Ease of Deployment and Customer Service: Splunk Enterprise requires a complex on-premise setup supported by comprehensive documentation. Splunk On-Call, deploying in the cloud, simplifies installation and integration, with noted responsive customer service for tailored support.

Pricing and ROI: Splunk Enterprise involves higher initial costs with value realized through data-driven decisions. Splunk On-Call has a steep price due to specialized features, yet delivers instant operational efficiencies and decreased incident response times, contributing positively to ROI.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed Splunk Enterprise Platform vs. Splunk On-Call Report (Updated: March 2025).
Buyer's Guide
Splunk Enterprise Platform vs. Splunk On-Call
March 2025
Download the complete report
Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Enterprise Platform
Ranking in IT Alerting and Incident Management
5th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
31
Ranking in other categories
Data Visualization (4th)
Splunk On-Call
Ranking in IT Alerting and Incident Management
11th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the IT Alerting and Incident Management category, the mindshare of Splunk Enterprise Platform is 1.4%, up from 0.3% compared to the previous year. The mindshare of Splunk On-Call is 5.9%, down from 10.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management
 

Featured Reviews

ABHISHEK DUBEY - PeerSpot reviewer
Helps to monitor logs from various sources but improvement is needed in support
The product helps monitor and visualize data. It allows you to handle various tasks. You can store, visualize, and analyze data with the Splunk Enterprise Platform. It offers features like virtual folders and heavy folders for filtering data. Additionally, you can create dashboards to showcase data to different teams and stakeholders. The tool also enables the creation of analytics and alerts and sends reports, making it a valuable tool for our system. The dashboard and visualization features are good for data analysis. With features like the Studio dashboard introduced in versions 8 to 9, users find it much easier to create dashboards without knowledge of languages like XML.
Read full review
Wojtek Witowski - PeerSpot reviewer
Allows us to create flexible schedules for on-call rotations
For alerts, we could choose to get a text message, app notification, or a phone call. The phone calls were very unusable, because it just read a bunch of numbers, like an ID of the alert. If there was a way to customize the phone call message, that would be great. Later, we would try to read the message, but it wasn't great at reading that. They had some sort of internal chat functionality where if we got an alert, we could write to somebody else and ask them for help, but that was super cumbersome. There could be improvements with communicating an incident or alert. Imagine you call the help desk and you say that your computer is broken and then they say, "Actually, the internet is broken, so let us forward your alerts to the network people." And the network people say, "Actually, the electricity is the problem, so let us forward it to the electricity people." Basically, you could send the alert between the support teams inside the company.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Splunk Enterprise Platform is an easy-to-use and easy-to-configure solution."
"The product is very easy to use."
"The most valuable feature of the solution is the analytics part."
"Splunk Enterprise Platform is a good tool to have, but it is expensive."
"The product helps monitor and visualize data. It allows you to handle various tasks. You can store, visualize, and analyze data with the Splunk Enterprise Platform. It offers features like virtual folders and heavy folders for filtering data. Additionally, you can create dashboards to showcase data to different teams and stakeholders. The tool also enables the creation of analytics and alerts and sends reports, making it a valuable tool for our system."
"The most valuable feature of Splunk Enterprise Platform is that it's a customizable solution."
"I found the incident notification to be very helpful."
"From a stability perspective, the tool is good."
More Splunk Enterprise Platform pros
"The most valuable feature of the solution is helpdesk escalation."
"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."
"The alert calling feature is the best because notifications are delivered via phone messages."
"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."
 

Cons

"The platform is too expensive for small businesses. Splunk should focus more on delivering something for small businesses and entrepreneurs."
"Splunk is not an out-of-the-box solution like Micro Focus or Zabbix. You have to create your request to collect the data and add crucial components to the software."
"The Splunk Enterprise Platform has room for improvement, particularly in automating the permissions process during app promotions. Currently, permissions are manually set when different teams request an application move to production, which is time-consuming. Automating this process would streamline operations by automatically assigning the appropriate permissions and roles to specific services or teams, reducing the need to review each request ticket manually."
"The solution’s pricing could be improved."
"There is room for improvement in terms of scalability."
"Splunk Enterprise Platform should include more integrations with other security tools."
"The tool lacked in providing a shareable format. I had to use pivot tables and manually parse and edit the data to create a visualization-friendly format. It was helpful when we had an issue. What would make it stronger is if it were more proactive. For example, if it highlighted major incidents and their impact on users without digging through notifications, that would be better. Typically, the first question we get is, "Oh, we had an incident. How bad was it? How many customers were impacted?" So having that information pop up from the notification would be helpful."
"Integration is an area that can be considered as one of the challenges we face with the solution in our company"
More Splunk Enterprise Platform cons
"The third-party configuration tool could be easier to use."
"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."
"Should have more YouTube webinars."
"There could be improvements with communicating an incident or alert."
"The solution can be improved by including a wider list of permissions."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing around seven or eight out of ten."
"The product is expensive, and the cost depends on the amount of data ingestion."
"The solution’s pricing is moderate."
"The tool is expensive."
"There are yearly payments to be made towards the licensing costs attached to the solution."
"The solution is expensive, so I rate its pricing a four out of ten."
"The solution's pricing increases with the amount of data used. This pricing model is acceptable because it aligns with the security features provided. It ensures that the price reflects the level of security and the amount of data we're managing."
"I have heard from my managers that Splunk Enterprise Platform is an expensive solution."
More Splunk Enterprise Platform pricing and cost advice
"The price of the solution could be less expensive."
report
See which vendors are best for you
Use our free recommendation engine to learn which IT Alerting and Incident Management solutions are best for your needs.
See recommendations
846,617 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
17%
Healthcare Company
13%
Government
9%
Computer Software Company
31%
Financial Services Firm
13%
Manufacturing Company
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Splunk Enterprise Platform?
The most valuable features of the solution are the load balancing technique, the forwarding technique, and SSL certification.
See all answers
What needs improvement with Splunk Enterprise Platform?
While Splunk Enterprise Platform is a good product, it is expensive. Additionally, it is complex for inexperienced cybersecurity engineers and requires experienced personnel to handle it effectively.
See all answers
What is your primary use case for Splunk Enterprise Platform?
We are working with AppDynamics, Splunk Enterprise Platform, and other Splunk products. However, the main use case here is with Splunk Enterprise Platform.
See all answers
Ask a question
Earn 20 points
 

Comparisons

Apache Superset vs Splunk Enterprise Platform Logo
Apache Superset vs Splunk Enterprise Platform
Compared 80% of the time
Hubble vs Splunk Enterprise Platform Logo
Hubble vs Splunk Enterprise Platform
Compared 20% of the time
More Splunk Enterprise Platform Competitors
Opsgenie vs Splunk On-Call Logo
Opsgenie vs Splunk On-Call
Compared 51% of the time
PagerDuty Operations Cloud vs Splunk On-Call Logo
PagerDuty Operations Cloud vs Splunk On-Call
Compared 49% of the time
More Splunk On-Call Competitors
 

Product Reports

Buyer's Guide
Splunk Enterprise Platform
March 2025
Splunk Enterprise Platform reportDownload Splunk Enterprise Platform product report
Buyer's Guide
Splunk On-Call
March 2025
Splunk On-Call reportDownload Splunk On-Call product report
 

Also Known As

No data available
VictorOps
 

Overview

Explore data of any type and value — no matter where it lives in your data ecosystem. 
Drive business resilience by monitoring, alerting and reporting on your operations. 
Create custom dashboards and data visualizations to unlock insights from anywhere — in your operations center, on the desktop, in the field and on the go. 
Use data from anywhere across your entire organization so you can make meaningful decisions fast.

Splunk

Splunk On-Call offers seamless on-call scheduling and alert escalation with robust third-party integration, providing efficient incident management and resolution capabilities.

Splunk On-Call facilitates effective IT alert management by delivering on-call scheduling, alert escalation, and comprehensive integration with monitoring systems. The platform's capabilities include smooth third-party interactions and the transmogrifier feature, which enhances message customization. Users benefit from efficient alert notifications via phone or text, a user-friendly interface streamlining scheduling, and detailed timelines supporting root cause analysis. It is especially useful in IT environments where quick incident response and communication are critical. Users appreciate the aid in identifying responsible contacts during on-call rotations and deploying on-premises situations involving numerous team members.

What features enhance Splunk On-Call?
  • Seamless On-Call Scheduling: Organizes and simplifies duty rotations efficiently.
  • Effective Alert Escalation: Ensures critical issues reach the appropriate personnel swiftly.
  • Comprehensive Third-Party Integration: Connects easily with monitoring tools to streamline workflows.
  • Transmogrifier Feature: Customizes message content to improve communication clarity.
  • Automatic Solution Reporting: Aids in swift issue resolution through detailed reports.
  • Efficient Alert Notifications: Offers swift communication via phone and text notifications.
  • User-Friendly Interface: Simplifies management of schedules and overrides.
What benefits and ROI should users expect when utilizing Splunk On-Call?
  • Reduced Incident Response Time: Accelerates team reaction to critical alerts.
  • Enhanced Communication: Facilitates clearer and quicker interaction within teams.
  • Flexibility: Adapts to specific organizational requirements effortlessly.
  • Improved Root Cause Analysis: Provides comprehensive timelines and reports for deep dives.

Splunk On-Call is often implemented in IT departments of large organizations, where teams manage on-call operations and incident responses. Particularly beneficial in sectors requiring rapid reaction times, like tech companies or service providers, it aids developers in swiftly resolving service interruptions to maintain operational continuity and customer satisfaction.

Splunk
 

Sample Customers

Information Not Available
NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games
Buyer's Guide
Splunk Enterprise Platform vs. Splunk On-Call
March 2025
Free Report: Splunk Enterprise Platform vs. Splunk On-Call
Find out what your peers are saying about Splunk Enterprise Platform vs. Splunk On-Call and other solutions. Updated: March 2025.
DOWNLOAD NOW
846,617 professionals have used our research since 2012.
See our Splunk Enterprise Platform vs. Splunk On-Call report.
See our list of best IT Alerting and Incident Management vendors.

We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.